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I am a first-time user of Fashionphile and I must say, I was nervous. A very trustworthy friend of mine introduced me to the company and insisted that I consider purchasing my future luxury items from here. I ordered the most gorgeous, dainty Christian Louboutin Satin Loubgirl 100 Sandals in PINK! The condition stated they were 'excellent' and THEY WERE JUST THAT! I am in love with the shoes, the color and must importantly, the quality + condition.
Signed,
A Forever Customer
I choose Fashionphile because I am a firm believer that not all luxury items have to be new to be enjoyable.
It was exactly as pictured and exactly what I wanted. Fast shipping, great price. Would definitely recommend buying again from this store.
Remonte sandals are so comfortable. All the adjustments this sandal offers makes it a customized fit.
They had the style, color and had in my size.
I love the colors of your safety boots. Could you possibly include the color orange. I am a big fan of that color! I really had a great time shopping on your website. It was very easy to navigate I have always wanted some colorful boots, well now I have them!
I just subscribed and the first thing I noticed is that my boot was delivered 4 days later than what the email said.
The boot itself is not snug, so my foot is swishing inside. With my calves not pencil-skinny, the ankle area is loose and makes it not look so graceful when I'm walking.
It's an 8 and that's the size I usually get all my boots. I'm in Canada, so returning this will cost shipping plus the rate exchange will bring me less money back than what I paid. I really wanted to like this boot since it's pretty, plus the price was very pleasing.
I'll stay for another couple of months to see if I can get a better boot/shoe in the next batch.
Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery
I got a great deal on a pair of Keene hiking boots that are no longer available elsewhere!
Google shopping search for a particular shoe.
I have another pair of the same Keene hiking boots. I usually wear Birkenstocks for various problems with feet, knees and hips. The Birkenstock insoles fit in these boots well when I buy a size larger.
I followed suggestion of ordering up, but shoes were still too small. An email to customer service got me a replacement pair for the cost of overseas shipping only. We'll see when they get here...
As a follow up, I received the shoes and have since donated them. The pain after wearing them for one night at my part-time job was so bad, I wasn't sure I'd be able to get to my car. Was almost in tears. Save your $ and buy American products.
Replaced shoes that were too small “at no charge” (had to pay international shipping) and provided advice on sizing.
Foot pain relief
Attractive and promised results
The entire process was smooth and Maria was responsive, helpful and kind. My costume is gorgeous and fits perfectly! Looking forward to ordering again in the future!
I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!
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Hello Celia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad