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ZazzleReviews 12,509

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Nevada
1 review
0 helpful votes
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Excellent service
April 15, 2025

You had what I needed for a great price. Shipping was fast! A+

Date of experience: April 5, 2025
Oregon
1 review
0 helpful votes
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The Postcards are great.
April 15, 2025

My post cards arrive and they turned out beautiful.
I did not have enough and reordered some more.

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
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On time and what I expected
April 15, 2025

All good! The order was on time and the merchandise was exactly as advertised.

Date of experience: April 5, 2025
Minnesota
1 review
0 helpful votes
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Received
April 15, 2025

All was fine with the Oder came earlier than estimated so that was good

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Fast service
April 15, 2025

Fast and accurate! Beautiful design and arrived just as expected.

Date of experience: April 5, 2025
Tennessee
1 review
0 helpful votes
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Awesome!
April 15, 2025

My design was printed well and arrived ahead of schedule! I have a fun way to give unique gifts.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Size
April 15, 2025

They advertise kids xs. I thought it would be smaller! Need to be more accurate with size info.

Date of experience: April 5, 2025
Zazzle S. Zazzle Rep
7 months ago

Hi Dawn,
I'm very sorry to hear your T-shirts didn't meet your expectations. I will be reaching out to you shortly via email to provide you with a suitable resolution.
I look forward to assisting you.
Kind regards,
Craig

California
1 review
0 helpful votes
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Chainsaw girls #1
April 15, 2025

Very satisfied delivery prompt and design is perfect! Thank you.

Date of experience: April 5, 2025
Michigan
1 review
0 helpful votes
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Postcards
April 15, 2025

I purchased postcards for the resistance. Edited the wording. They turned out great. Thank you!

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
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I love it
April 15, 2025

I fcking love it and i cannot wait to wear it on April 27 for steam in the valley featuring nickel plate road 765

Date of experience: April 5, 2025
Colorado
1 review
0 helpful votes
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Great Business Cards!
April 15, 2025

Wonderful Service and Product! Very professional looking business cards.

Date of experience: April 5, 2025
Alabama
1 review
0 helpful votes
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The mug looks great!
April 15, 2025

The mug looks great! It is just as I imagined it! I can't wait to order again!

Date of experience: April 5, 2025
Washington
1 review
0 helpful votes
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Quality mug shipped quickly
April 15, 2025

The mug I ordered seems quality made and is true to the design I submitted. It was shipped in a sturdy box and arrived quicker than expected.

Date of experience: April 5, 2025
Maryland
1 review
0 helpful votes
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Great service and product!
April 15, 2025

Love every bit of the experience from design to delivery. On point!

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Zazzle was easy to navigate!
April 15, 2025

I ordered 10 postcards depicting a map of my childhood town.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Excellent
April 15, 2025

The invitation I ordered was perfect and the delivery was super fast.

Date of experience: April 5, 2025
Iowa
1 review
0 helpful votes
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Pretty good, not perfect
April 15, 2025

I thought the gold color would be more gold/less brown, but other than that, it was really good.

Date of experience: April 5, 2025
Wyoming
1 review
0 helpful votes
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Great!
April 15, 2025

Fast! Is this at least fifty characters? I hope so, I can't type any more.

Date of experience: April 5, 2025
Tennessee
1 review
0 helpful votes
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Perfection at its Best
April 15, 2025

The business cards for my animal rescue were perfect. They showcase our mission statement. Not overly done but done exactly right

Date of experience: April 5, 2025
Connecticut
1 review
0 helpful votes
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Great options for customization
April 15, 2025

Great customer service and quick delivery/ turnaround time

Date of experience: April 5, 2025