business logo of Zazzle

Zazzle

Overview

Zazzle has a rating of 4.5 stars from 11,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.

service
640
value
479
shipping
499
returns
292
quality
434
This company responds to reviews on average within 4 days
+339
How would you rate Zazzle?
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Texas
1 review
0 helpful votes
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Perfect from start to finish!
August 17, 2022

I was able to choose my design and personalize it to my liking. Ordering the quantities I needed was a breeze and my order was shipped quickly.

Date of experience: August 17, 2022
Maryland
1 review
0 helpful votes
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Amazing Work & Awesome Price
August 20, 2022

I love the vow renewal invitations & programs that I ordered. I received them before the promised time & the quality is amazing.

Date of experience: August 20, 2022
Washington
1 review
0 helpful votes
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Engagement party invites
August 12, 2023

Great! I enjoyed it, was fun to customize my invite and was fun to track my order, it also came earlier then expected

Date of experience: August 12, 2023
Pennsylvania
1 review
0 helpful votes
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Invites For Retirement & Birthday Celebration 2023
February 17, 2023

I like the experience I was able to design what I wanted and to order it and see it in person, thank you!

Date of experience: February 17, 2023
Georgia
2 reviews
0 helpful votes
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Tea party
August 27, 2022

I really love the design that I was able to choose for the invitation, and I think the quality of the invitation is very nice.

Date of experience: August 27, 2022
Indiana
1 review
0 helpful votes
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Great Product!
July 27, 2022

Easy to customize and create thank you cards. Great options and loved that you could customize everything and add photos.

Date of experience: July 27, 2022
New York
1 review
1 helpful vote
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I loved the design of the card, as well as the ease of use. The product was received very quickly. Would definitely order again.

Date of experience: June 20, 2012
Connecticut
1 review
0 helpful votes
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Best cards Ever
May 11, 2022

It was easy to choose the cards that I wanted. The delivery was great and the cards were exactly what I expected.

Date of experience: May 11, 2022
Arizona
2 reviews
0 helpful votes
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Using the editing software was straightforward. I was very happy to get the pins very quickly. I also appreciated the quantity discount.

Date of experience: October 10, 2022
Indiana
3 reviews
0 helpful votes
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Material is beautiful
October 25, 2017

Love the material, can't wait to make the quilt. Ordering was very easy and the customization of the material was easy too. Will order again.

Date of experience: October 25, 2017
Illinois
1 review
3 helpful votes
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I will never be using this company again! I ordered invitations on the 7th! Was told they would be shipped the next day. I contacted customer support on the 10th, they told me they would upgrade my shipping and send them out. It is now the 13th. I had to called again and they told me they would definitely be shipped out today! They aren't! I even asked if I were to just place a new order if they could just expedite that once since obviously my old order is going nowhere! I was told i'd receive a phone called with any updates nothing! I even called again this afternoon and was told nothing. The girl was very rude as well! Apparently they don't like people bugging them when they don't send out an order. My son's birthday party is on the 26th of this month, when and IF I get these by the time I mail them out and people receive them its going to be maybe a couple days before the party! That's EVEN IF I get them! I had to just tell everyone the information. The only reason i'd even want one is for a keepsake for my son's baby book! Way to ruin a 1st birthday party! Thanks alot! I will be going back to Shutterfly who ships out the next day always! Sometime even the same day! Ridiculous!

Date of experience: October 13, 2014
Zazzle S. Zazzle Rep
over a year old

Hi Rena. We sincerely apologize for the issues you had with you order. We show that our CS team has assisted you. If you have any questions or concerns, please feel free to reply to the e-mail you received. Thank you.

Michigan
1 review
0 helpful votes
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Great grad invites
May 18, 2022

The design process was great - I love the freedom of the design tool to allow you to create exactly what you want!

Date of experience: May 18, 2022
New Jersey
1 review
0 helpful votes
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Good experience
June 11, 2022

I had a very good experience my package was delivered on time and was delivered on expected delivery date no late delivery and good quality

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Wedding Shower Invitations
June 11, 2022

The cards came in and are beautiful! Super pleased with the quality and the ease of personalizing the cards for my event.

Date of experience: June 11, 2022
Spain
2 reviews
0 helpful votes
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I received
September 6, 2020

I received confirmation of order and an email with an image of the item which seemed fine.
Item never received.

Date of experience: September 6, 2020
Zazzle S. Zazzle Rep
over a year old

Hi Jameson,

I'm afraid I don't recognize the reference number you added to this review. Please feel free to reach out to us on social@zazzle.com with your inquiry and we will be happy to help you.

Thank you,
James.

Tennessee
3 reviews
0 helpful votes
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Hearst Castle photo
July 21, 2022

Zazzle's website was easy to navigate. Quickly found the photo i wanted. The check out was easy. Then quickly received my photo.

Date of experience: July 21, 2022
Massachusetts
1 review
0 helpful votes
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Very satisfied
November 19, 2022

My order came a week and a half early and looks fantastic. The post card save the dates looks amazing

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Easy
July 23, 2022

It was quick and easy to find the design I wanted and add all the information I needed on to the invites.

Date of experience: July 23, 2022
New York
1 review
1 helpful vote
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Ordered a baseball cap. Part of the price was a donation to the Queens Library. Quality and construction of hat is good. Stitching on hat is good.

Date of experience: May 9, 2013
Colorado
1 review
1 helpful vote
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I love the book plates I purchased. They are exactly what I was looking for. The ordering was easy and the shipping was fast.

Date of experience: May 2, 2012