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Zazzle CA has a rating of 3.11 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. Zazzle CA ranks 38th among Personalized Gifts sites.
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Forgot to order ink with my stamp and they were kind e ought to send me out an ink pad...WITHOUT CHARGE! Then I made the mistake of sending the package to my WORK! UGH! I don't work there anymore so they would have just sent it back immediately. Zazzle quickly sent me out another stamp with special super fast courier! I was extremely impressed and would definitely recommend to my family & friends. Thanks again, Zazzle! Natalie S.
I ordered a personalized cup for my mother with all of her grandchildren. I was extremely excited to give her this gift. I emailed the company about my order because there was no details about when I would get my shipment. I got an order confirmation and was ready to ship weeks ago. A response from customer service told me they were sincerely sorry my order was delayed. Assured me it was on the way. Then another email about 5-6 days later saying it was in transit and again they were sincerely sorry it was delayed. Said it was the carrier. Then tells me I would get it January 15 at the latest! Seriously?! This was a Christmas gift! A sincere apology would be refunding someone's money. I wish I had saw reviews before I order from them.
There was a problem with my order. The size and style of my T-shirt was not available. So the customer service took the time to find a solution. They even phone me to make sure I will be happy with the replacement. I dont know any online business taking the time to talk to their customers. I will do business with them in the future.
After I trashed the company in a review a while back I finally received the products and they are just as expected. I apologize for being too quick to judge. The company could work on its communications strategy but I am pleased that my package got here in the end.
Thought I would try it out and I wasn't disappointed with the product. I would definitely order again.
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From cool t-shirts to custom mugs to DIY invitations, Zazzle is the place to unleash your creative side. Shop for, or design, amazing products today!
Hi Sue. Thanks for your feedback regarding your recent order. We apologize for the issues you had. We are happy that you have reached a resolution with your order.