business logo of Zager Guitars

Zager GuitarsReviews 804

4.7
How would you rate Zager Guitars?
grey star
grey star
grey star
grey star
grey star

Zager Guitars Reviews Summary

Zager Guitars has a rating of 4.7 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play and high end. Zager Guitars ranks 2nd among Instrument sites.

service
210
value
217
shipping
209
returns
82
quality
212
This company does not typically respond to reviews
New Mexico
1 review
0 helpful votes
Follow Charlie M.
Unfollow Charlie M.
Send Message
Share Review
Report Review

The Real Deal!
December 28, 2020

Received my guitar in excellent condition! What a beauty! Almost afraid to play it! Photos and the internet do not do it justice. I wanted the best to learn on and believe I have gotten that opportunity with this guitar. At my age I need all the help I can get! After trying several avenues to learn, over the years; the extensive research I have done led me, not only to your guitar but to your learning system as well. I must admit I have enjoyed both so far.
I also own a Takamine Mountain Edition and there is no comparison with regards to quality! Your training system videos showed me how to correctly restring my Takamine (with the Zager easy play strings I received) and actually get it in tune! Something I have not been able to do with confidence in the past!
My journey will be interesting and I am looking forward to the trip!
Merry Christmas!

Date of experience: December 27, 2020
Arizona
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Send Message
Share Review
Report Review

The best
December 27, 2020

I bought a ZAD 50 CE/VS from you several years ago and I have never regretted it. The workmanship is top of the line and the playability is second to none. At age 78 the hands aren't what they used to be but I can play for hours with no pain. Thanks to Denny for his great work.

Date of experience: December 27, 2020
Massachusetts
1 review
0 helpful votes
Follow Tammy B.
Unfollow Tammy B.
Send Message
Share Review
Report Review

Beautiful Guitar!
December 27, 2020

Am 58, have arthritis, and learning guitar. I came across Zager guitars as I was searching to see if there are any guitars that might be a bit easier for me to manipulate due to hand pain. I read a great deal about the Zager and took the plunge. I love the size of the orchestra OM 50 guitar and find the shape of the neck and the smaller size makes it easier for me to play. The action was higher than I wanted and had difficulty initially. However I sent an email to Dennis on Christmas Eve and got a response later that night on how to adjust the action to my playing needs. On Christmas Day I was sitting on the couch ecstatic and enjoying my new guitar! The guitar is wonderful and I love it. The only reason I gave it a 4 vs 5 was due to the delayed shipping (2 months) and miscommunication about arrival.

Date of experience: December 27, 2020
Colorado
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Send Message
Share Review
Report Review

Must have guitar!
December 27, 2020

I've been playing guitar for over 50 years Best guitar I've ever played Easy to play, good electronics great sound. I would recommend these guitars to anyone.

Date of experience: December 26, 2020
Florida
2 reviews
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Send Message
Share Review
Report Review

ZAD50 OM Order #75891
December 27, 2020

Hi Dennis,

I just want to say you really made my Christmas. I opened my front door this morning and there on the porch was my Zager Easy Play guitar! I wasn't expecting it until some time in January.

It is as amazing sounding and playing as you have been saying, I am incredibly impressed with it.

Thank you,
Jim Sullivan

Date of experience: December 26, 2020
California
1 review
0 helpful votes
Follow Vicky H.
Unfollow Vicky H.
Send Message
Share Review
Report Review

The instrument of a lifetime
December 25, 2020

I bought a Zad900OM. It is a beautiful individual work of art. The sound is clear, rich and sharp. I have finally found the perfect guitar. No other compares as far as playability. The design and craftsmanship is superior. This is the instrument of a lifetime. I will enjoy playing this inspirational guitar for the rest of my life. Thank you so much!

Date of experience: December 24, 2020
Arkansas
1 review
0 helpful votes
Follow Raymond C.
Unfollow Raymond C.
Send Message
Share Review
Report Review

Zager Travel Guitar
December 22, 2020

Great Guitar easy to play and great sound. Best I have ever played. Like it better than my Taylor I paid 4 times more for.

Date of experience: December 22, 2020
Minnesota
1 review
0 helpful votes
Follow Jeffrey M.
Unfollow Jeffrey M.
Send Message
Share Review
Report Review

Awesome guitar
December 22, 2020

After 17 years, this is still the best guitar ever. Beautiful sound and easy to play even with my arthritis. Every time I go somewhere with it, people. Play it and are impressed with the quality of this instrument Thank you Dennis, I will someday pass my ZAD50 down to my son.

Date of experience: December 22, 2020
Texas
1 review
2 helpful votes
Follow Philip O.
Unfollow Philip O.
Send Message
Share Review
Report Review

Perfect Guitar
December 20, 2020

Zager
I ordered my guitar (ZAD50CE/N) November 6,2020. It arrived December 12,2020. I haven't been able to put it down. I had a Gibson SJ150 previously. It was an okay sounding guitar, warm tones, and the electronics were okay. It doesn't compare to the ZAD50CE/N I purchased from Zager. The guitar is rich sounding and very bright. With the slightly wider neck I was concerned it would be hard to play. Not an issue. In fact it's easier because I'm not cramming my hand on the fret broad and all notes come through even on a B flat bar chord first position. The neck is so easy to move up and down on and between the frets and easy play coated strings I don't have to press as hard to get a fully sounding bar chord or any other chord for that matter. As for the electronics, they are out of this world. I play through a Fender Acoustisonic 30 amp. It sounds fabulous. I get so much more sound and varying sound than the Gibson SJ150. Granted the electronics in the Gibson were basic, I haven't sounded this good in years. I'm 70 years old come March 2021 and I've been playing for 52 years. I was just about to give up until I read about Zager and how gents with the same issues I have (arthritis in the hands) got a whole new lease on their playing life with a Zager. Couldn't be more true. Finally the price of the guitar is the best. You buy from the manufacturer. No middle man jacking up the price. I got shipping and upgraded case included. Plus I got the bonus package with extra strings, strap, capo, tuner, and T-Shirt. The guitar has an excellent built in Fishman tuner, but it came with it. Finally the service is great. I emailed Dennis Jr. On Saturday morning as I had a couple of questions. I got an answer back in less than 30 minutes. Anytime I've asked a question or had a concern, I get a direct response within the day whether I call or email. The service is fantastic. The fact that there's a 100% money back guarantee is great. I won't need it. Love the guitar too much! If wondering about a Zager and whether the stories are true from real customers; they are. I'm a real customer and I can't say enough about my Zager guitar. Even encourage my Pastor to get one. His wife is surprising him for his birthday! Nice gift, eh?

Date of experience: December 20, 2020
Mississippi
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Send Message
Share Review
Report Review

Guitar
December 20, 2020

This guitar is outstanding.It went beyond my expectations.It sounds great with my spark amp.We luvit

Date of experience: December 20, 2020
Michigan
1 review
0 helpful votes
Follow Brian B.
Unfollow Brian B.
Send Message
Share Review
Report Review

Great Acoustic Guitar
December 20, 2020

I had fooled around with playing guitar when I was in my teens but never really made a lot of progress. Over the years, I picked it up again from time to time, but never really stuck with it. When I retired a few years ago, I started playing again and had the time to really enjoy the practice. After many months of working at it and making a little progress, I decided I wanted to move up to a higher end instrument. I looked around and tried some of the higher end Martin, Taylor, Gibson, and Yamaha models at the local guitar shops. In the process of researching and pricing these guitars, I came across some reviews of Zager Guitars. When I researched the Zager Models, I was intrigued with the quality of the components and the comparative price of the guitars. I went to the Zager website and shopped the guitar models. The ZAD50CE really caught my eye. The African mahogany body and rosewood fretboard just looked beautiful. When I read the 30-day money back guarantee, I figured I had nothing to lose so I ordered one. When the guitar arrived, I was completely impressed with the quality of the instrument. It was set up perfectly and sounded wonderful right out of the box.
It is now 6 months later and I am completely satisfied with my Guitar. I would not trade it for any of the models I tried when I was shopping months ago. I have made a lot of progress in my ability because of the design of the guitar. The set up of the neck, the string spacing, the tapered body, and pillow touch strings all combine for a better playing experience, especially for an older player like me. Looking forward to playing my Zager for many years to come.

Date of experience: December 19, 2020
New York
1 review
0 helpful votes
Follow Tony B.
Unfollow Tony B.
Send Message
Share Review
Report Review

And it does. I'm very impressed with the way this Guitar is constructed. The Mahogany gives it a great look! Easy on the fingers, comfortable to hold.
The free case that comes with the guitar is also well made with a humidifier built in. The Zager's are a pleasure to do communicate with.

Date of experience: December 19, 2020
Arizona
1 review
0 helpful votes
Follow Larry D.
Unfollow Larry D.
Send Message
Share Review
Report Review

Love my Zager
December 20, 2020

This guitar is a work of art! I'm a new guitar player and I'm so glad I decided to invest in a Zager. It would have cost me double or more to get less quality if I'd chosen one of the "big" brands. Plays great out of the box and I'm looking forward to it getting better as it "seasons". I love the easily adjustable action. The Zager website also has a great video library! This won't be my last Zager guitar. I'm a real customer, purchased December 12,2020.

Date of experience: December 19, 2020
Arkansas
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

Great Quality
December 20, 2020

Zager Guitars are top quality. They were a pleasure to business with. The quality of this guitar is top quality. I was so excited to get it and it exceeded my expectations. It is beautiful and has a rich sound. I am so thankful that I ran across them on the internet. I showed it to my guitar teacher and he is going to check them out also.

Date of experience: December 19, 2020
Illinois
2 reviews
0 helpful votes
Follow William E.
Unfollow William E.
Send Message
Share Review
Report Review

Gotta get a Zager
January 19, 2021

The guitar and the company are both exceptional. Great communication thru the entire process and a beautifully crafted guitar arrived that I love to play!

Date of experience: December 19, 2020
Arizona
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

I just got my new ZAD20 guitar, and I'm very happy. It's beautiful and sounds wonderful. I love the warm tone and the way it feels in my hands. The communication and service have been terrific.

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Send Message
Share Review
Report Review

Just received my new ZAD50CE OM. I had very high expectations and they were met with flying colors. It is a beautiful guitar. Fit, finish and attention to every detail are absolutely top notch. Easier to play than other acoustic guitars I own and many high-end, possibly more recognizable brands I have tried at a local guitar retailer. Dealing direct with the builder enabled me to afford a true, high-end guitar. And the "extras" that come with their guitars make them an even sweeter deal. Zager's 30-day money back guarantee with free shipping both ways eliminated any concern of not being able to put it in my hands before buying. Their customer service is also top notch. If you are in the market for an excellent acoustic guitar, give Zager a serious look.

Date of experience: December 17, 2020
California
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Send Message
Share Review
Report Review

If you're reading this then you're like me. Before I even considered buying such an expensive item over the internet (sight unseen) I always read reviews and make sure that not only the company is legit, but that the product is high quality. After reading a few dozen reviews I thought, this company is amazing. Then I thought, wait, can all these reviews be for real? Well I'm really happy to report, I did buy a Zager guitar and YES all the reviews are completely real and on point!.

I purchased a Travel Size Solid African Mahogany Acoustic. I already have a full size guitar and wanted one I could just "play with" in the house or on vacay. The guitar arrived yesterday and I ended up playing it all night. She not only looks amazing, but she plays like heaven. The strings are easy on my finger tips and the sound is great!

Lastly, but most importantly, I just wanted to point our how kind and transparent the communication was with Dennis Jr. I emailed a couple of time to get an update on shipping and Dennis replied within the hour! He was always very informative. Not only did I get quick responses each time, but Dennis made me feel like he really cared about me as customer. This personal touch made me feel the authenticity and humanity of supporting a family owned and run company. I felt the human touch that is laking when I just purchase from a larger company. It was really refreshing... I didn't realize how much I actually missed the personal touch that someone can give you. I really can't recommend Zager Guitar's enough. I just got this guitar and I already want to get another one!

+6
Date of experience: December 17, 2020
Massachusetts
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Send Message
Share Review
Report Review

The ZAD900CD is a top notch instrument. It has great craftsmanship with deep rich tones. They have great customer support too... I would recommend Zager guitars

Date of experience: December 16, 2020
Illinois
1 review
0 helpful votes
Follow Nick B.
Unfollow Nick B.
Send Message
Share Review
Report Review

Love my new guitar!
December 15, 2020

Top notch customer service and an even better looking/sounding guitar. I love it! I wasn't sure about the company but with their return policy there really wasn't much risk. I bought the Zad900CE and I absolutely love it!

Date of experience: December 15, 2020

About the Business

Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. 100% Money Back Guarantee, Lifetime Warranty


zagerguitar.com
Founded in 1969