• YumeTwins

YumeTwins

Overview

YumeTwins has a rating of 4.3 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box, and customer service. YumeTwins ranks 12th among Subscription Shopping sites.

  • Service
    78
  • Value
    84
  • Shipping
    81
  • Returns
    35
  • Quality
    80
Positive reviews (last 12 months): 100%
Positive
9
Neutral
0
Negative
0
138
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What reviewers want you to know

Positive highlights

  • My family is addicted to subscription boxes, and this is one of our favorites.

Critical highlights

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How would you rate YumeTwins?
Top Positive Review

“Always A Fun Surprise!”

Lexi g.
1/16/24

I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins! My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!

Top Critical Review

“Not really worth it.”

Bri M.
3/20/23

I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum." The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap. The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"

Reviews (320)

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subscription box (24)
Thumbnail of user casss19
1 review
0 helpful votes
July 31st, 2023

I love this box. I gave it 4 stars because I originally ment to order only one box as a trial and ended up with an entire year and they would not refund me at all, even tho I hadn't received a box yet.

However other than that, it's been so fantastic. I love the items, even if they have been about things I didn't know existed it's just happily expanded my horizons and the majority of the items are actually practical and things I can use on a regular basis on top of being kawaii.

Products used:
Monthly mystery box

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Value
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Thumbnail of user crono8885
1 review
0 helpful votes
October 17th, 2023

Product is amazing and decent arrival Time, i suppose if i had a complaint it'd be the nearly non existent tracking. Sure they give you a number to track but tracking it 2 times bow has said nothing but can't track or they aren't in service area. Every time I attempt it. But other than that everything's perfect

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Thumbnail of user laurenw439
1 review
0 helpful votes
January 17th, 2021

Any mystery box- type thing will vary is quality with each package but I find myself pleasantly surprised with new things each month that I love or I can happily pass on to friends and family. The pricing keeps me from sticking to a consistent schedule of purchasing but I find myself coming back again and again.

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Thumbnail of user celmabernuzi
1 review
1 helpful vote
September 13th, 2019

Good cute and quality products, worth the price and wait! I tried it at first with one month and then I decided to go with a prepaid plan and really don't regret it. Also great customer service.

Thumbnail of user allyseb
2 reviews
0 helpful votes
January 13th, 2020

My kids and I know there's something fun when we see that teal and purple box on our doorstep!
We always have a pecking order, I get pens, stationary and usually keychains, then my two little girls can fight over plushies, bags and gadgets. It's a great balance! We always find uses for things.
Only hurdle is sometimes the theme isn't quite up our alley. Sorry, Kirby. Items are still cute though!

Thumbnail of user ravenf6
2 reviews
0 helpful votes
March 4th, 2020

I've never had a problem with this company. The items are always of good quality and super cute. Love looking forward to the next box.

Thumbnail of user xl7
1 review
0 helpful votes
May 18th, 2021

It's the first time I received these subscription boxes. The delivery was speedy and the items are well made and cute. Looking forward to the next box.

Value
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Thumbnail of user bethanyl72
1 review
0 helpful votes
October 23rd, 2020

Very cute box of goodies most, if not all only available in Japan! Great quality. Fast shipping too! Great way to get a dose of kawaii :)

Thumbnail of user insc1
1 review
0 helpful votes
February 8th, 2021

I have been using Yumetwins for a a year now and never been disappointed, it's always so joyful to go get your box in the mail! Plus quality and cute goodies I especially love the plushies

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Thumbnail of user amandah1709
1 review
0 helpful votes
May 10th, 2022

I got a Sailor Mercury's Q-Posket that I can't wait to display once I make room for it. I gave my mom the perfume that came in the box because she liked the smell more than I did, and she uses it almost every day. Fun box

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Thumbnail of user natalies1020
1 review
0 helpful votes
March 13th, 2023

HAVE RECIEVED TWO BOXES NOW AND MY DAUGHTER LOVES THEM MATCHES HER ASTHETIC SHE LIVES ALL THINGS KAWAII

Thumbnail of user sarahz63
1 review
1 helpful vote
September 13th, 2019

If you love cute things you will love this box. This box also comes with included tracking and insurance so you can make sure that you know where the box is and if lost it can be replaced. Everyone's experience is different and I found that I am enjoying YumeTwins.

Thumbnail of user janzyc
1 review
0 helpful votes
June 16th, 2021

I went in with a friend to get the studio ghibli box and it was totally worth it! Super cute lunch box, cup, drawstring, and Tupperware with cute designs of jiji and totoro. The shipping did take a bit longer than expected but that's a reflection of the shipping company and not of the product itself. Great product! I do love the multiple other designs but I'm still really satisfied with what I got. Also loved the extra gift they threw in, we got the deck of cards. Would buy again!

Products used:
Deck of cards, big and small Tupperware, lunch bag, cup, and drawstring bag

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Thumbnail of user anneb644
1 review
0 helpful votes
June 18th, 2021

I decided to try this subscription out after I saw the ghibli theme. I just recieved the box and everything looks so cute. The two lunch boxes fit in the insulated lunch bag all theme with totoro and kikis delivery service. While I was sad I didn't get one of the other lunch bags since it's a random which of the three you get. I can't wait to try them out.

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Thumbnail of user lulua5
1 review
1 helpful vote
September 13th, 2019

I ordered the box and haven't received but they emailed me saying why and it was due to the typhoon that hit Japan recently. They let me know as soon as it happened.

Thumbnail of user sarahm1244
7 reviews
26 helpful votes
May 21st, 2020

The box has a solid well thought out theme with items that are pretty good quality, many of them are useful.

Thumbnail of user sharonr954
1 review
0 helpful votes
October 19th, 2020

A cute present to yourself for when you are missing all things kawaii and all things Japan. The box uses official items, and this explains the cost. Am definitely glad I purchased a subscription to tide me over until I can get back to Japan.

Thumbnail of user stevenc1053
1 review
0 helpful votes
September 11th, 2020

The boxes are fun and usually contain items we couldn't normally find anywhere else. Great fun subscription.

Thumbnail of user lucyc160
1 review
0 helpful votes
January 9th, 2021

Super cute, fast delivery and always good quality items. Really fun to open them Andsee that's inside. Totally worth it.

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Thumbnail of user lisap637
1 review
0 helpful votes
November 3rd, 2019

They offer some really nice boxes with different themes. My favourite is the Ghibli picnic box. I love the usable and cute items that comes in the different boxes. Most of this we can't get elsewhere. It is a fun surprise each month. Try it out and be surprised.

Thumbnail of user paml150
1 review
0 helpful votes
February 18th, 2020

Consistent fun items from Japan every month! A good variety of useful items. We have been a subscriber for years.

Thumbnail of user dongp2
1 review
0 helpful votes
July 8th, 2020

Super cute items every month! Only thing is the boxes are sometimes late, and during this pandemic almost always late and come in wring order! Super rewarding to open every month!

Thumbnail of user casandraw4
1 review
0 helpful votes
March 15th, 2020

Definitely worth the value!
A lot of the items are cute and useful, including items like aprons, water bottles and reusable bags, as well as just cute and very high-quality plushies, I definitely recommend.

Thumbnail of user kittys29
1 review
0 helpful votes
December 24th, 2019

I have gotten 3 months of boxes. Occasionally you get the wrong items or missing items and contacting them about it usually just results in a sorry'. However, it doesn't happen often and the boxes are reasonably priced and items are high quality.

Thumbnail of user megans519
1 review
0 helpful votes
September 11th, 2020

Customer service was wonderful and the items are cute! I only wish that there was more in each box. I love cinnamoroll and got 2 cinnamoroll items in my first box so I'm biased!

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From the business

Company Representative

Thumbnail of user yumet1
Yume T.
YumeTwins
YumeTwins is here to give you an authentic Japanese culture experience and provide you with the best experience possible through everything kawaii. We venture out to find high quality plushies, cute kawaii stationery, squishies and other surprises and deliver them in a super kawaii box! Best of all, shipping is free worldwide!

Each YumeTwins box is completely unique, ensuring each and every month’s box will be as exciting as the last! Thank you for being a part of the family and we hope you enjoy your kawaii journey with us.

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