• YumeTwins

YumeTwins

Overview

YumeTwins has a rating of 4.3 stars from 321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box, and customer service. YumeTwins ranks 12th among Subscription Shopping sites.

  • Service
    78
  • Value
    84
  • Shipping
    81
  • Returns
    35
  • Quality
    80
Positive reviews (last 12 months): 100%
Positive
9
Neutral
0
Negative
0
140
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What reviewers want you to know

Positive highlights

  • My family is addicted to subscription boxes, and this is one of our favorites.

Critical highlights

No critical highlights yet

How would you rate YumeTwins?
Top Positive Review

“Always A Fun Surprise!”

Lexi g.
1/16/24

I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins! My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!

Top Critical Review

“Not really worth it.”

Bri M.
3/20/23

I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum." The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap. The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"

Reviews (321)

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subscription box (24)
Thumbnail of user masquerampage
1 review
0 helpful votes
January 16th, 2024

I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins!

My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!

Products used:
Almost everything they send! The list is long. Lunch boxes, pens, stationary, tableware, jewelry case, bath bombs, squish toys... just to name a few!

Value
Thumbnail of user nakeab
1 review
0 helpful votes
February 12th, 2020

I love the boxes and have been getting them off and on since 2016, however lately the charge through customs is making me rethink the subscribtion as although the items are cute I dont think their almost 80 dollars month cute

Service
Value
Shipping
Quality
Thumbnail of user jiselles2
1 review
0 helpful votes
January 16th, 2024

I loved the coin purse super cute! And plus it was My Melody which I love! I also fell in love with the Hello Kitty 50th Anniversary! I also fell in love with the Rilakkuma pouch bag and the squishy felt weird but yet is was very satisfying! I also really liked the calender it was adorable! So was the little dog they added!

Tip for consumers:
Esta muy bonito todo !!!

Products used:
Taza bolsa calendario

Value
Shipping
Quality
Thumbnail of user stacyh148
1 review
0 helpful votes
December 29th, 2019

I love that everything is useful and so cute! From straws to blankets to a plate that my cat now recognizes as her food dish and it's her fav!

Thumbnail of user cynthiac1112
2 reviews
0 helpful votes
June 6th, 2022
Verified purchase

After canceling on May 2nd, I was resubscribed without my permission and charged, and now they are refusing to refund me. I can provide proof I canceled, but they cannot provide proof I resubscribed.

DO NOT SUPPORT Yume Twin, Tokyo Treats, No Mke No Life, or Sakuka Co (all owned by the same company)

Tip for consumers:
DO NOT TRUST THIS COMPANY

Service
Value
Shipping
Returns
Quality
Thumbnail of user casss19
1 review
0 helpful votes
July 31st, 2023

I love this box. I gave it 4 stars because I originally ment to order only one box as a trial and ended up with an entire year and they would not refund me at all, even tho I hadn't received a box yet.

However other than that, it's been so fantastic. I love the items, even if they have been about things I didn't know existed it's just happily expanded my horizons and the majority of the items are actually practical and things I can use on a regular basis on top of being kawaii.

Products used:
Monthly mystery box

Service
Value
Quality
Thumbnail of user jenniferb1248
1 review
0 helpful votes
February 19th, 2020

They have such cute products you can't find in stores! I would definitely purchase this box again and I love everything about this box! Everything goes with the theme too!

Thumbnail of user zoelevett84
1 review
0 helpful votes
November 14th, 2023

These boxes are so unique and lovely my sanrio obsessed daughter adores getting these! The things inside are so beautiful and well made. We'll worth it. Thank you

Products used:
All products

Service
Value
Shipping
Quality
Thumbnail of user nashiraa
1 review
0 helpful votes
December 9th, 2019

I LOVE YUMETWINS! I've tried other Kawaii boxes in the past, but this one by far is my favorite! The items are high quality and authentic, and all the things are super useful, which I love! It gives a touch of kawaii to your everyday life!

Thumbnail of user meredithl47
1 review
0 helpful votes
November 2nd, 2020

All items in perfect condition, very cute and unique things & great timing on delivery! Thank you so much

Thumbnail of user beam32
1 review
0 helpful votes
September 24th, 2020

Super cute and high quality goodsloved every single item of my box (^o^) Keep up the good work yumetwins team!

Thumbnail of user crono8885
1 review
0 helpful votes
October 17th, 2023

Product is amazing and decent arrival Time, i suppose if i had a complaint it'd be the nearly non existent tracking. Sure they give you a number to track but tracking it 2 times bow has said nothing but can't track or they aren't in service area. Every time I attempt it. But other than that everything's perfect

Service
Value
Shipping
Quality
Thumbnail of user decemberg1
1 review
0 helpful votes
August 29th, 2020

Very epic i like it a lot i love getting these boxes everything is always great and really cute and yeah

Thumbnail of user katieh308
1 review
0 helpful votes
September 11th, 2020

I love the box I got. Everything was very cute. The shipping from Japan to my location in the USA was very fast, considering the COVID shipping restrictions. I would recommend trying at least one month!

Thumbnail of user simrang11
1 review
1 helpful vote
February 3rd, 2023
Verified purchase

Every month i receive these boxes and they always come with the cutest items in it. Customer service is always helpful and quick to respond. Delivery takes quite a while but it's worth it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brim37
1 review
2 helpful votes
March 20th, 2023
Verified purchase

I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum."
The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap.
The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"

Service
Value
Shipping
Quality
Thumbnail of user analidial
1 review
0 helpful votes
December 21st, 2019

I've received 2 boxes so far and everything has been very cute. I really like Gudetama and he is frequently in their boxes.

Thumbnail of user weep1
1 review
0 helpful votes
September 30th, 2020

All the items in the YumeTwins Box are so Kawaii (Cute) & Special! The booklet look very nice & cute too! The booklet describes the things u get, which i find it special & cute too. The bath bomb is Kawaii (cute) & fun when u put into the water, but the bath bomb toy is too small, hope that the bath bomb toy can be bigger if there are any future bath bomb toys. The Cinnamoroll Devil Pouch Plushie is very cute, soft & special. The moving Ears/wings hats are very fun & cute too! I think dolls are very cute. Hope that YumeTwins Box can include some Dolls in the box. Arigato/Thank U.
Love () YumeTwins Kawaii Box

Thumbnail of user kimt1002
1 review
0 helpful votes
August 19th, 2023
Verified purchase

I loved all the Kiki's delivery service goods and they were straight from Japan because you can't get them another way. I like the Spirited Away file and it was fun reading all the background info in the book. The bento box and triangle pouch are so cute and I can't wait to use them. I live tune twins boxes!

Products used:
Yumetwins august box

Service
Value
Shipping
Quality
Thumbnail of user novap15
1 review
0 helpful votes
September 20th, 2023

Value doesn't always match up, it is quite expensive but some boxes are definitely worth it! Super cute and my daughter loves it! Love that you can pause your subscription too if you need to

Products used:
Sanrio mug, my melody hand sanitizer, cute eco shopping bag

Service
Value
Shipping
Quality
Thumbnail of user elisek20
1 review
0 helpful votes
March 14th, 2020

My box shipped really quickly and arrived within a week and a half! Everything was really good quality (no Daiso things!) and excellent value for money.

Thumbnail of user beckys174
1 review
1 helpful vote
September 13th, 2019

I have done multiple different cute things and anime based subscription boxes and this ones my favorite. Besides great quality official items being given it also rewards loyal customers.

Thumbnail of user leannec141
1 review
0 helpful votes
October 13th, 2022
Verified purchase

I really love this Halloween themed Yumetwins box. It contains my first Nyan Nyan plushie and it looks sweet and adorable. It also has a mochi-like texture which makes it so nice to touch or squeeze! Happy surprise = Happy girl! Delivery was fast. It was shipped out on 11th Oct and I received it on the following day! Really hope to get a full-body Nyan Nyan plushie in future Yumetwins box. Wonder how it will look like?

Tip for consumers:
People who like Japanese & kawaii items

Products used:
Yumetwins subscription box

Service
Value
Shipping
Quality
Thumbnail of user marissak25
1 review
0 helpful votes
March 1st, 2020

I LOVE yumetwins always has super cute stuff and its fun to open every time <3 the price is kinda high but worth it just for the fun products and how exciting it is to get new things

Thumbnail of user jessn77
1 review
0 helpful votes
February 16th, 2022
Verified purchase

I love getting this box every month. Everything is always super cute! They offer a lot of perks along with the box, like sign up and upgrade bonuses which I've taken advantage of and really liked. I've included a picture of some of my favorite things from a few past boxes.

Service
Value
Shipping
Quality

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From the business

Company Representative

Thumbnail of user yumet1
Yume T.
YumeTwins
YumeTwins is here to give you an authentic Japanese culture experience and provide you with the best experience possible through everything kawaii. We venture out to find high quality plushies, cute kawaii stationery, squishies and other surprises and deliver them in a super kawaii box! Best of all, shipping is free worldwide!

Each YumeTwins box is completely unique, ensuring each and every month’s box will be as exciting as the last! Thank you for being a part of the family and we hope you enjoy your kawaii journey with us.

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4.3
321 reviews
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