• Yoybuy.com

Yoybuy.com

Overview

Yoybuy.com has a rating of 4.4 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent, and fast delivery. Yoybuy.com ranks 13th among Discount Shopping sites.

  • Service
    68
  • Value
    67
  • Shipping
    69
  • Returns
    57
  • Quality
    66
118
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What reviewers want you to know

Positive highlights

  • It has great customer service which respond in less than 24 hours.

Critical highlights

No critical highlights yet

How would you rate Yoybuy.com?
Top Positive Review

“Best service”

Lucas M.
4/23/20

I ordered cards on taobao through yoybuy and with their help everything went smoothly. They have a live chat feature which is amazing! They helped me so much when talking to sellers. Once I paid for shipping it was sent within 2 hours. It took only 4 days to receive my package after. I'm so happy with everything and have already made my next purchases. I really recommend yoybuy if you need anything from China!

Top Critical Review

“Scammer”

Dominik B.
3/18/23

I ordered a rare water cooling system for over $500, Yoybuy shipped it to me twice but failed twice because they didn't ship correctly. I then opened a case with paypal. A new tracking number was given there, I got a cheap Iphone case, watch out, there is no end to cheating here.

Reviews (334)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46)
Thumbnail of user lucasm140
1 review
12 helpful votes
April 23rd, 2020

I ordered cards on taobao through yoybuy and with their help everything went smoothly. They have a live chat feature which is amazing! They helped me so much when talking to sellers. Once I paid for shipping it was sent within 2 hours. It took only 4 days to receive my package after. I'm so happy with everything and have already made my next purchases. I really recommend yoybuy if you need anything from China!

Thumbnail of user kareng1898
0 reviews
0 helpful votes
January 9th, 2022
Verified purchase

It is a top quality service, they help you get what you want to buy to import into your country and at a very accessible cost, the customer service is very friendly in solving your doubts and clarifications, and the most important thing is that you can buy for yourself. Own account and send it to your warehouse that they provide and to import it to your country you can choose the quantity of products and which products to pack so that the shipment is cheaper, without a doubt it is a very good company.

Tip for consumers:
Check well what they really want because they buy what you asked for, and with the provider you chose. So in the end the decision or the quality of the product is your responsibility.

Products used:
Productos para el hogar, ropa, zapatos, maquillaje,

Service
Value
Shipping
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Thumbnail of user andreal742
1 review
0 helpful votes
February 17th, 2022
Verified purchase

I have done a lot of purchases and the experience has been great! Very good customer service, solving all your doubts! I would definitely buy again Again!

Service
Value
Shipping
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Thumbnail of user candelariac4
1 review
0 helpful votes
October 14th, 2021

YoyBuy is a great site for buying chinese good quality products, if you don't understand chinese websites such as TaoBao and you don't have an address there also, you just copy-paste the page of the product that you like and YoyBuy will translate what it says and also set you the shipping from the China warehouse to wherever you want. It's awesome! 10/10

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shanek107
1 review
0 helpful votes
January 4th, 2021

I have been buying from YoyBuy since 2019 and I am quite very satisfied with their service. Especially online help/chat always quick and answers all of my question. Simply the best proxy shopping in China! <3

Products used:
Sporting goods

Service
Value
Shipping
Returns
Quality
Thumbnail of user user8344
1 review
0 helpful votes
April 7th, 2023
Verified purchase

продавцы добросовестные, всегда пишут в чат если какой-то из товаров закончился и иногда предлагают заменить его, если нет товара вовсе то они сразу возвращают денежные средства на внутренний кошелек. Весь товар который мне приходил был упакован достаточно хорошо, ничего не пострадало в процессе транспортировки

Products used:
одежда, сумки, горнолыжные очки

Service
Value
Shipping
Quality
Thumbnail of user ivans325
1 review
1 helpful vote
March 4th, 2021

I have been using this site for over 3 years. Very user-friendly website. Large selection of parcel delivery methods. No problems with customs. The support service always quickly solves all problems.

Products used:
Electronics

Service
Value
Shipping
Returns
Quality
Thumbnail of user vitalis5
1 review
0 helpful votes
March 12th, 2021

Received our first parcel in perfect condition. Many thanks to the customer team, especially May. We are from Austria. Now live in Thailand.

Thumbnail of user yeimypaolat
1 review
0 helpful votes
July 9th, 2021

Yoybuy is the most efficient purchasing agent in the market, it allows us to obtain excellent products, and at a good price.

Tip for consumers:
es muy bueno yoybuy

Products used:
bolsos

Service
Value
Shipping
Returns
Quality
Thumbnail of user miriama79
1 review
0 helpful votes
May 20th, 2021
Verified purchase

I started to use yoybuy as intermediary to my internet shoppings on taobao since 2018, they are always clear about the cost of its services and I think it isn´t expensive at all, also when I have had any problem or doubt give me so fast and kind attention.

Tip for consumers:
This is a great option when you want to get something hard to find in your country, try to pay attention to customs law to avoid problems

Products used:
Everything what I get with them, cosplays, wigs and clothes

Thumbnail of user kellyn37
2 reviews
13 helpful votes
June 10th, 2020

This is my fourth time with YOYBUY and I have even more packages coming! I am forever in awe with their customer service and speedy replies to any questions I have. I had chosen a shipping service that was a little out of my price range and they happily switched it to an equally fast but cheaper service for me with no issues! My packages were done the way I had requested!

Thumbnail of user andreyn8
1 review
2 helpful votes
October 13th, 2020

Hi! For the first time I bought on this service! The support is beyond praise. The product arrived it was checked and sent to me by the transport company! I am very happy and have already placed a new order! The first order came perfectly Packed in working condition. I can safely recommend this site for orders from Chinese Internet sites. Solid 5 stars!

Thumbnail of user aleksandrk25
1 review
13 helpful votes
March 18th, 2020

Despite the coronavirus, the goods were delivered to Russia very quickly. I ordered boards, video cards. The parcel was quite expensive. Everything has come at its best. Recommend! Reliable. Can trust. Technical support responds quickly. Thank. (Package Number Y**************838)

Thumbnail of user evgeniif
1 review
9 helpful votes
July 3rd, 2020

I ordered several packages, something for myself, something for resale.
Recommended to friends, they also made purchases through this service.
Everything is generally good, one parcel was lost by the transport company, yoybuy returned the money. I am happy to use it again, after the pandemic in my country.

Thumbnail of user paulinao8
1 review
0 helpful votes
February 22nd, 2021

I order several exclusive taobao items, they collect everything and send it to my country, most of the packages came very fast, and when one of them are delayed, they have a very good customer service

Tip for consumers:
if you buy high weight items is better to pay an expensive shipping

Products used:
silicone molds

Thumbnail of user igora32
1 review
0 helpful votes
September 17th, 2020

I bought few PC motherboards on Taobao using Yoybuy service and my experience was much better than I expected, seriously, it's awesome. Just few things are worth to mention:
1) Parcels arrive to Canada during pandemic no problem, with tracking provided. I've got two already;
2) Customer service is very responsive, they handle possible issues with Taobao sellers on your behalf;
3) Detail pricing (item price, storage, insurance, service, Paypal, shipping...) is available before you buy something. I didn't know before that there are so many different fees, LOL. It's still better than on Aliexpress;

Overall, it's highly recommended.

Thumbnail of user user1337
1 review
0 helpful votes
January 24th, 2021

The package arrived as quickly as possible. The product is exactly as in the description. The package was tracked all the way. Excellent work, I advise you to use this service. I am very happy with this service. It turned out much cheaper than with Aliexpress. I strongly advise you to use this service if you want to save money.

Tip for consumers:
You just need to follow the instructions on the site, and then everything will be fine.It is better to immediately calculate on the calculator the entire amount that you will need to pay. Use coupons and points, it will make your purchase cheaper.Don't worry about not tracking the track in the first few days. After 3 or 4 days, there is an update and you will see where your parcel is currently located.

Products used:
Ql2x Intel i7 6820hq es 6-generation magic CPU 9100f

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreys58
1 review
0 helpful votes
January 27th, 2021

Review from the user saa74.
I really enjoyed working with Yoybuy. Simple registration. It is very convenient to place an order. The employees quickly made an order, checked the goods and sent the package. For all questions, a quick response. The package is well packed, trackable all the way. Thanks for your work.

Products used:
Fur coats, jackets

Shipping
Quality
Thumbnail of user patrickn138
1 review
13 helpful votes
August 12th, 2020

Wonderful and fast service. After my first order I was rewarded with USD20 coupon which I used to make a second order. Every item has arrived and In great condition.

Bravo Yoybuy

Thumbnail of user galinan4
2 reviews
0 helpful votes
November 2nd, 2020

I learned from the Internet that on the site YOYBUY.com you can buy it cheaper than on aliexpress. This was indeed confirmed. My first purchase was very expensive (above $ 250) The site is convenient, you can find the product even by photo. I was assigned a personal Manager who was constantly in touch, answered all questions on WhatsApp. I'm happy with the service. The staff is polite

Thumbnail of user georges1268
1 review
0 helpful votes
March 10th, 2021

I'm a yoybuy user for around 2 years. The customer support is excellent, clear and fast. I can buy without problems in chinese stores directly as any asian buyer. Its a good company.

Products used:
toys

Service
Value
Shipping
Returns
Quality
Thumbnail of user nadian35
1 review
0 helpful votes
January 20th, 2021

It has been for years i use yoybuy, i discovered it accidently and as i had a lot of positive rewieves about them, decided to try. Actually, it worth that. Fast order processing, effective communication. And low fares that they have for their services are very positive criteria. They have well developed set of services that a customer might need such as photo of the item arrived that i use sometimes when i need to make sure that it is the right item or quality related issues, and storage - extended time for storage is offered, so i dont need to worry about sending my items right away and wait to stock up more and send them away together. In general, happy with them. Would reccomend to anybody who wants to start buying from china directly,

Service
Value
Shipping
Quality
Thumbnail of user maharanitan
1 review
0 helpful votes
February 3rd, 2021
Verified purchase

I like this website because very easy to order and calculate the total. I bought from 1688 and the shipping free also cheap. Thank you

Thumbnail of user luisg460
1 review
0 helpful votes
December 25th, 2020

My very first parcel forwarding experience from China, and definitely after considering several options, Yoybuy.com was the way to go, incredibly fast and an awesome customer service if you get a bit lost in the process. I am already planning my next shoppings. :)

Tip for consumers:
Use your free 10 dollar cuopon for signing in!

Products used:
Art book

Service
Value
Shipping
Returns
Quality
Thumbnail of user rianf4
1 review
0 helpful votes
July 13th, 2020

Fast delivery, nice packing. Very friendly, they answered all of my questions very fast. I just know YoyBuy for 9 months and I will continue to buy stuff from taobao in here.

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From the business

Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent

Company Representative

Thumbnail of user yoyb1
YOY B.

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