• Your Store Online

Your Store Online

Overview

Your Store Online has a rating of 3.85 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Your Store Online most frequently mention customer service. Your Store Online ranks 6th among Wholesale Electronics sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service sent a SORRY message stating only had a 30 day return policy.
How would you rate Your Store Online?
Top Positive Review

“Soft comfortable hoodie shepras”

bob s.
1/28/21

The grandkids love them. We would reccomend them to all. These are great for setting around the campfire or playing hide and seek.

Top Critical Review

“Does not work”

Robert G.
8/22/23

Does not seem to charge or faulty glob or faulty charger Charger light does not come on so l do not now what is the problem, if you have suggestion please advise

Reviews (120)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user frankf598
1 review
0 helpful votes
November 24th, 2020

Received outlet covers that did not work as advertised. Was asked to send an email before posting review if it was negative. Tried that. I was told to send items back at my expense which I did. After visiting a BBB site concerning YourStoreOnline, I found that a return label should have been offered. I then emailed asking if I could get a reimbursement for the postage I paid and this was the response that I received from them, verbatim, in an email; "That should of came with the refund check we sent you and if it did not you should of called or emailed us right away to tell us before paying to send them back." Not crazy about their policy or answer.

Tip for consumers:
Have to wait for a check from the company if you return items.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user randys99
1 review
3 helpful votes
February 20th, 2018

Shipping should of been 4.95 and was charged 10.00.
10.00 should of been overnight shipping
The product was what was expected

Thumbnail of user briank56
1 review
0 helpful votes
September 21st, 2015

Mouthpiece worked to control my snoring for about three weeks then my wife complained that I was snoring again even while wearing the mouthpiece.

Thumbnail of user calandral
1 review
1 helpful vote
May 13th, 2014

The ordering process and receiving the product was within reason. I experienced great customer service, very friendly and easy to speak to. Thanks for great assistance.

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From the business

YourStoreOnline is an online retail company that specializes in AS Seen On TV products, bringing those items to the everyday consumer at wholesale prices. We value each customer and strive for 100% satisfaction with not only our products but our services as well. We offer live customer service help as well as live chat, focusing on treating the customer as we would want to be treated. With seasonal hot products, buy 1 get 1 free deals and constant coupons, YourStoreOnline is a leader in online sales and marketing.

Company Representative

Thumbnail of user paulr53
Paul R.
Typically does not respond to reviews

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