• Yours

Yours

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Overview

Yours has a rating of 1.22 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Yours most frequently mention customer service, and poor quality problems. Yours ranks 149th among Plus Size sites.

  • Service
    28
  • Value
    25
  • Shipping
    25
  • Returns
    21
  • Quality
    23
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They have the worst customer service I've ever experienced!
How would you rate Yours?
Top Positive Review

“Inexpensive”

April H.
5/26/21

This company ships quickly even though they are coming from the UK. The materials can be thin, but I don't expect a lot at the price points. Cute finds that don't look to young.

Top Critical Review

“Refused to help with faulty item”

Alicia H.
12/6/23

PURCHASE WITH CAUTION! I purchased this coat recently and less than a month later the pockets had broken. Customer service sent me around in circles and told me they wouldn't send a replacement until my coat had been returned, meaning I'd be without a coat in the middle of winter! I asked for a refund as I had provided proof the product was faulty which was also declined. Shoddy product and shocking customer service!

Reviews (45)

Rating

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user brendas137
1 review
0 helpful votes
May 20th, 2017

I had a good experience with my order from Yours Clothing. Everything fit me well and I just waitied a week for my delivery. I like their prices. However, their products do sell fast. So, when you see it; you better get it!

Thumbnail of user maryd105
2 reviews
5 helpful votes
August 4th, 2015

Ive been shopping from yours for two years I order at least monthly sometimes more I have never had to wait more than 5days and never had a wrong order quality is great price is good large choice range great website

Thumbnail of user edsieh
3 reviews
4 helpful votes
September 19th, 2012

I really have a great experience with this site. I bought a dress and some accessories on it and unfortunately the post loosed them. After contacting the costumer care they resend everything without difficulty. The best is I am in Haiti.

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About the business

Discover fabulous plus size clothing at Yours Clothing in UK sizes 16-36. Shop our range of plus size women's clothing, lingerie, accessories and wide fit shoes.

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