• YourBusinessFlights

Overview

YourBusinessFlights has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. YourBusinessFlights ranks 62nd among Plane Tickets sites.

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What reviewers want you to know

Positive highlights

  • I put in a request for business class to India and James responded immediately.
  • Superior customer service, very responsive with immediate replies.

Critical highlights

No critical highlights yet

How would you rate YourBusinessFlights?
Top Critical Review

“Terrible service after flight cancellation”

Howard B.
1/6/20

I purchased Business Class tickets through this online agency and received about a 15% discount from the going retail price seen on the airline's website. Our flight home was cancelled and the airline put us on other flights and we were downgraded to Coach. When I contacted the airline after we returned home to get a refund for the difference in price between Coach and Business, the airline informed me that we would have to have our travel agent make the request. It has been months and numerous phone calls to YourBusinessFlights and we still have not received our refund. This is about $2000 or so and nothing to sneeze at! I highly suggest not using this company for your travel needs.

Reviews (2)

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Reviews that mention popular keywords

business class (72) customer service (37) travel agent (23) great service (15) future travel (9) business class flights (10) travel agency (6) airline prices (6) travel plans (7) flight snap (7) time user (4) seat assignments (4)
Thumbnail of user howardb146
1 review
1 helpful vote
January 6th, 2020

I purchased Business Class tickets through this online agency and received about a 15% discount from the going retail price seen on the airline's website. Our flight home was cancelled and the airline put us on other flights and we were downgraded to Coach. When I contacted the airline after we returned home to get a refund for the difference in price between Coach and Business, the airline informed me that we would have to have our travel agent make the request. It has been months and numerous phone calls to YourBusinessFlights and we still have not received our refund. This is about $2000 or so and nothing to sneeze at! I highly suggest not using this company for your travel needs.

Thumbnail of user andrewp334
1 review
1 helpful vote
March 25th, 2019

BEWARE of this company! It seems to be a one man company, and is trying to rip people off! My experience with them was nothing less than TERRIBLE! I booked tickets with them, first I had to beg them to send me ticket numbers, and then my plans changed and I tried to cancel them the next day, since by law there is 24 hour free cancellation window, but these guys refused to do that, and tried to charge me huge penalty! I had to fight with them for a long time, and at the end they forced me to pay penalty, when the cancellation had to be done for free. The most shocking part was that I was blackmailed by them. They said they will only refund me money if I confirm that I will not be posting my terrible experience anywhere! What kind of business is this? It's a SCAM, RIPOFF, and I would never, ever deal with them, and I really urge you to stay away from this company! I was dealing with *, never go anywhere near this company, or you will be scammed!

*Personal information redacted by admin

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Company Representative

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Yevgeniy S.

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