YOOX

I ordered a Jennifer behr knit hat for hundreds less than in other sites. I then saw the very mixed at best reviews. However I got the hat in good condition and on time- within a few days of ordering

It seems there is confusion w YOOX and another company. I have ordered shoes twice from YOOX.com. The first was 6 weeks ago - two pair for a total of $648. With standard shipping the well packaged box arrived within 3 weeks. Both were too large. I retained the box and placed the (free) return UPS shipping label. I dropped it at the local UPS store. One week later I received a full refund through my Paypal account. Last week I ordered two more pair with express shipping. They arrived yesterday and both fit perfectly. YOOX offers discounted prices of a huge variety of shoes... TopShop to highest end. Their phone reps are professional and friendly. This is now my absolute trusted go-to site. I feel really badly for them that apparently some sketchy company has nearly copied their name.

I appreciate the timely delivery of my sneakers as promised and advertised. I plan to make another order in the future.

I bought shoes for 200 euro. I was afraid I would never get them because of the $#*! reviews, but Jesus Christ. I got my shoes 3 days after I ordered them and they were in perfect condition, and everything was correct. Don't worry about the other reviews they're full of $#*!.

For 13 years im a satisfied customer,
I usually dont write reviews but all these reviews that ahad read before
Made me write this one.
I've never experienced bad servicing from the company,even when (years ago) i bought a pair of shoes that i whore them for 2 weeks and they have been broken they had accept my complaints and made an exchange.
For beeing for 13 years a loyal customer means that they really fullfill my expectations.
Thank you YOOX!

I have bought a number of items from this store and have been very happy with my purchases. Shipping is very fast, quality of items are great! Nice designer clothing at great prices.

Really good deals on quality products and designer fashion. Yoox makes quality clothing way more accessible to more people, which is awesome. I've made a few purchases so far and have been very happy with them all. It does help to know your size as I find their size information is sort of lacking, they could provide more detail there. Shipping to Canada is relatively quick. I also appreciate seeing all the duties/taxes that I need to pay for at the check out. At this point when I see designer pieces I really want, I just wait and hope they end up on Yoox. I recently purchased a Rick Owens cardigan from the 2021 collection that I have been hoping to get at a hugely discounted price, so that was a nice score. Purchased some excellent quality linen pants as well for about $70 in total. All in all, I'm really happy w/ Yoox.

I'm a regular shopper (wish I weren't so regular) and had no problems with them whatsoever. I've had quite a bit of returns lately and they all went smoothly. Good bargains, quick delivery most of the time, easy and free returns. The site is enormous though so you have to develop a system to search plus it's worth waiting for extra offers and a discount on discounts :) I even ordered some fragile household items and everything was OK. As far as fakes are concerned, you can always contact manufacturers and ask them if they sell their stuff on yoox as well. I compared Dr. Martens' shoes I ordered from yoox to those in an actual shop and they were the same. This is the European site, maybe there are more problems elsewhere.

I've been a Yoox shopper for 12 years. I've never had one bad experience in literally 100's of purchases, both male and female brands. I've even bought housewares from them. Fast shipping and returns go smoothly (altho sale items are often "final sale"). Yoox has a lot of authentic lesser known designer merchandise, much of it made in Italy. I just had a shopping spree at the Yoox 25% off sale last month and it was awesome. Great stuff from Emporio Armani. Btw. Yoox' ownv. Cool "8 by Yoox" brand sizing is sometimes hard to predict, despite their size guides. For men's casual, pants run smaller than tops. (I am a skinny tall female/former model and often buy mensware for myself cuz European mens styles often look somewhat feminine if you know what I'm sayin'.) Yoox brand is big on comfy organic cotton.

I was VERY hesitant to order from YOOX given the reviews all over the web, but they had a Love Moschino handbag that I couldn't find anywhere else.

I really wanted the bag and I decided to risk it.

On April 2nd, 2018 I placed my order, and now 8 days later it's in my hands.:)

It's beautiful and perfect! It was very well packed with all of the tags were in place.

Also, of note there was preprinted a UPS return tag included

Anyhow, that was my experience, your mileage may vary...

After making my purchase, I discovered several websites with reviews that were very concerning. I had no need to worry.

My purchase (nike trainers) turned up as expected, a day early actually, in perfect condition etc.

I'm buying from the UK and I think the company is mostly based in Italy so delivery took a few days but I was happy.

I haven't needed to return anything or contact customer services since my order was correct.

Seems like there is false propaganda going against yoox on internet, theses reviews are so fake and ridiculous, obviously posted by their rivals, I have ordered many times on yoox all their items were authentic, new and not used at all, never had any problems with their customer service either, not with refunds, returns or exchanges, i think yoox should take action against these scam reviewers, they are misguiding people!

Minor problems during my 7 years as a customer. Great choice, great opportunities, follow your favourite brand and you will be satisfied, easy return. I was in Italy December 2022 and bought nothing because it was all available on Yoox with discount.

Ordered a pair of Diesel boots with standard (free) delivery to Sweden. The boots came in exactly 5 days. I was a bit wary having seen all those bad reviews but the product was great quality and no problems with the delivery. Good prices too, especially during discounts,

I am very much satisfied with my purchases from YOOX. I worked most of my life in the fashion industry and I find great buys there. I don't always purchase the most popular big names in the US.
I love low key unknown designer fashion and Italian quality. My favorite site to shop. Ordered my 3 month old grandson a nice made in Italy suit.
My daughter loved it and asked where's is he going with that suit on. I said on a date with his nonnina.
My 18 yr olds closet is full of clothing from YOOX. He's ready for school. I'm a real person if I were not satisfied I would let them have it. My experiences were all good. I returned some items back in 2019 and had no problem getting a refund.

I been a client for 14 years now...made countless purchases for myslef and my family. Quality of clothes is always super and top brands. Of course it all depend how you take care of the clothes they last long time. Occasionally, I received some items by error but not a big deal I returned them. I always leave exchanges are money yoox and buy something else I need. I never had any single issue with company. It seems like people do not get that it takes a while for clothes to arrive since they shipped from Europe. So 2-3 weeks is normal. They always come - very happy with the site and service.

I understand many items sold on the site are from all over the world. That being said I don't expect American speed shipping. Most importantly the clothing and prices are pretty good. Returns are easy. I don't shop on other sites as much anymore.

This is my first time order from Yoox.
After a week, i received the parcel today w/out any issues. Correct item and genuine. Will come back later for next order. Thank you.

I've purchased from yoox at least about a dozen times and never had any type of issues. I never had to return an item so I wouldn't know how well they go about that. Do pay attention when buying final sale items since they aren't returnable. Also, info on products is not abundant so a little research elsewhere is recommended before buying. It is best if you already know the brand you are buying.

I was skeptical of this company. Never heard of them before and, how could designer clothing be so much cheaper than full retail price unless it was knock-offs, right? Despite the many negative online reviews I decided to take a chance. Here is what my experience was like:

Even standard shipping was quick, even during the holiday season.

Customer service over the phone was decent~good.

Items that I ordered were authentic

Pricing was amazing, only a fraction of full retail cost

All in all, I'm very happy with my purchase from Yoox. Would definately purchase from them again.

I researched YOOX before ordering and was hesitant at first. I kept going back to the website "just to look". A pair of Diadora Men's sneakers kept calling my name. I couldn't find the sneakers anywhere else so I decided to give YOOX a shot. At first I had $200 worth of merchandise in the cart and then I decided on just ordering the Diadora's ($63). I figured it was worth a try. I received my package from UPS and it was boxed beautifully. I opened the box and my sneakers were great and they fit perfectly. I will order from YOOX again. My advice is to order one item that's not going to hurt your pocket and try them out.

I have purchased a few pairs of Diesel brand jeans from these guys. They are legit. Prices are incredible. Authentic product. I believe they charge for returns but that's what happens when prices are stupid low, so understandable. Great company. Great product. Great prices.

OK, usually I am very lazy to write these reviews but I had to write this one. Excellent company, fast shipping and excellent sales when they have them. Very easy to return items when they do not fit.