• Yoogi's Closet

Yoogi's Closet

Overview

Yoogi's Closet has a rating of 3.29 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Yoogi's Closet ranks 12th among Consignment sites.

  • Service
    12
  • Value
    12
  • Shipping
    11
  • Returns
    8
  • Quality
    11

This company responds to reviews on average within 19 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They are simply unprofessional and do not understand the concept of proper customer service.
  • I purchased a Balenciaga Velo bag, which I received in decent, but well-used shape with a clean inner lining.
How would you rate Yoogi's Closet?
Top Positive Review

“Great service”

mary h.
12/22/20

I've bought two handbags from Yoogi's closet. Quick shipping. The conditions for them were as described. I love how they have free shipping and 30 day free return which is rare. Even though it doesn't have as much selection as Fashionphile, I'd highly recommend this place. I had my handbags authenticated by other sources just to be sure. All came back as authentic.

Top Critical Review

“Pictures deceiving”

Michelle N.
10/21/21

I ordered a jumbo Chanel online and just received it today. Colour was WAY off from the pictures online. Very disappointing. No point in sending back after all the duties I payed to have it shipped to Canada. Never had this issue with other pre loved sites.

Reviews (51)

Rating

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Reviews that mention popular keywords

customer service (6) bag (22)
Thumbnail of user georgenancys
1 review
0 helpful votes
April 21st, 2022

I purchased a Gucci bag exactly as described love it fast service and a perfect bag!
This company updated me on shipping and handle everything great cant say enough on
This wonderful experience.

Service
Value
Shipping
Quality
Thumbnail of user raquelc164
6 reviews
6 helpful votes
January 20th, 2023

They get back to you right away tell you the price and pay you right away very efficient and professional

Tip for consumers:
use them but only for your highest quality products you won't regret it they are one of the few place with actual experts

Products used:
I sell through them and they are excellent

Service
Value
Quality
Thumbnail of user maryh1872
2 reviews
0 helpful votes
December 22nd, 2020

I've bought two handbags from Yoogi's closet. Quick shipping. The conditions for them were as described. I love how they have free shipping and 30 day free return which is rare. Even though it doesn't have as much selection as Fashionphile, I'd highly recommend this place. I had my handbags authenticated by other sources just to be sure. All came back as authentic.

Thumbnail of user lilyr38
1 review
20 helpful votes
January 6th, 2019

I purchased a David Yurman necklace; when received, one link of the chain was broken. They offered a return option, or taking an amount off the item so that I could have it locally repaired--I chose the latter. They honored what I requested for a refund, which was very fair. The item was otherwise beautiful and just what I had expected. Their communication was very quick, as well.

Thumbnail of user suer462
18 reviews
13 helpful votes
March 30th, 2021

I've sold and purchased and yes sometimes selling directly isn't as high as one imagined but they explained why and also paid quickly. I've also purchased bags and both came in better condition then expected. I think they have a better Authenticator then other sites.

Tip for consumers:
Do your research and you can always ask questions via email or their number

Products used:
A Celine bag and a LV neverfull

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginar195
1 review
11 helpful votes
August 31st, 2020

I made the mistake of testing out a different online designer consignment store and paid a high price for that bad decision I would recommend Yoogi's closet to anyone considering pre owned purchases of designer handbags I have never had a problem returning any item I wasn't 100% happy with By far the best online designer site

Thumbnail of user amyb589
1 review
21 helpful votes
November 22nd, 2019

Wow, what a gorgeous bag,@ an awesome price! I am absolutely thrilled! Paid for expidited shipping, & bag arrived 2days later, right on time! Could not be happier! Will definately be shopping here again! Thank you!

Thumbnail of user deborab75
1 review
0 helpful votes
June 8th, 2022

Several months ago, I bought a 35cm Red Kelly Bag and must share my experience. Having purchased my three other Kellys and 2 Birkins all from Hermes directly when you could get bags if they liked you. I'm serious about that comment. A rapport had to be built. FYI my handbags were all in the $7,000 MAX RANGE.
I wanted a Red desperately and was told by three stores that knew me... To look for a 2nd hand online store with great reviews and feedback. I bought the exact Kelly I wanted. It's arrived swiftly with everything other than the big orange box and ribbon. I survived. Arrived with the sleeper bag, and I'm stressing it's 100% Real, and my transaction was delightful. This week I bought a Dior zippered pouch for my Bookbag and a Hermes 140CM cashmere /silk scarf. Call Yoogis. You won't be disappointed. I tried to add a photo but my file is to large on what can be loaded.

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Value
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Thumbnail of user roslynl9
1 review
10 helpful votes
December 25th, 2019

I just purchased a pair of David Yurman hoops and I love them, like new. Last year I purchased a Louis Vuitton bag and it was in perfect condition. I think I saved around $500 dollars between discounted price and not paying tax on it. Will purchase from them again.

Thumbnail of user rumc
2 reviews
4 helpful votes
February 26th, 2019

Sold two bags - Burberry and Alexander McQueen. Fair pricing, easy process, quick with the money payout! Will sell more

Thumbnail of user edralynd
1 review
0 helpful votes
January 9th, 2019

Omg I love my Hermès Collier de chien its authentic it's so beautiful and as described. Thank you yoogis

Thumbnail of user christieg8
1 review
7 helpful votes
May 3rd, 2017

Yoogis Closet is known by luxury brand lovers as the best re-seller out there. I have sold my bags to them (they always give me a fair price) and I've purchased several items. I've also purchased directly from brand stores, so I know I'm getting the real deal at Yoogis. Very good at taking returns. Extremely pleasant to work with. Many luxury re-sellers don't even take returns! I trust Yoogis completely.

Thumbnail of user kadeedak
1 review
4 helpful votes
July 14th, 2016

I bought two pre love louis vuitton purse, wallet & burberry hand bags here.It actually was same as the picture, if not even better. You can see every mark and wrinkle. All the item's I purchased said "gently use". Satisfied with what i bought. Oh when I called to cancel one of the order's it was super fast and very helpful. Great customer service. I also love the fact that they are very careful with our info with the card payment too. Will be purchasing more bag's in the future.

Thumbnail of user tessk2
2 reviews
10 helpful votes
March 31st, 2016

I have sold and purchased several bags from Yoogi's Closet. My experience with both was excellent! I have purchased pre loved from other sites that were a disaster! I have always purchased bags brand new in the past, which I am happy to say that I will never do again. Customer service is first rate. The bags were in better condition than the description. I have only purchased "like new", or "gently used".

Thumbnail of user margaretr63
Margaret R.
1 review
2 helpful votes
February 4th, 2017

I'm not easy to impress but they have won me over! A couple of months ago I bought a LV strap (it was in impeccable condition although they honestly and correctly listed it as used) for a LV of mine. When it arrived I was thrilled! I really couldn't believe how perfect it was! I'll buy from them again with no hesitation! Have fun shopping!

Thumbnail of user stephanies232
1 review
0 helpful votes
September 9th, 2017

My bag arrived within days even with Irma looming in South Florida. It is absolute perfect! I am looking forward to showing it off on Monday at work.

Thumbnail of user valeried28
2 reviews
1 helpful vote
August 14th, 2017

I love my new mm artsy bag real bag at a great price and I love the fact that you give time to have your own personal authentication done if you're not satisfied with yogis they make the process easy and safe I don't know what these other people are talking about

Thumbnail of user veronical21
2 reviews
14 helpful votes
March 27th, 2016

I absolutely love Yoogi's Closet. I have purchased multiple purses from them, and a pair of Louis Vuitton shoes that were in brand new (never worn) condition. All of the purses I purchased were in excellent shape and were exactly as described. I like the fact that there is no shipping charge on orders, and that orders ship so quickly. I have never had to return an item, but I like the fact that you can return purses should they not work out (a must for purchasing any expensive item).

Thumbnail of user ammus1
2 reviews
9 helpful votes
March 30th, 2016

Very fair organization. Their pricing is very normal, the quality is as good as the description, packaging and delivery is excellent.
I paid a decent amount for an LV bag; which they described as Gently used. But in reality it was in very good condition. Came with a cute little YC dust bag and a coupon code. :)

Thumbnail of user stacyt
61 reviews
312 helpful votes
September 10th, 2014

Yoogiscloset is my new favorite way to buy a Channel purse without paying full retail. No, it is not brand new but it is authentic and just barely used. I also found I can sell my old purses to the site and get a reasonable about of money and it is much better than just going on ebay and dealing with all of the crazies on that site. You have to check this site frequently though because I swear the inventory changes almost every hour.

Service
Value
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Returns
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Thumbnail of user rosemarys7
1 review
9 helpful votes
November 20th, 2015

I recently sold my chanel bag on yoogies closet and let me tell you i reached other consignment stores and their prices were a joke compared to what yoogies closet gave me for my handbag, over all i got my quote exactly in 48 hours like they said unlike other places where i had to wait 5 days to get a simple quote, i definitely recommend for selling your items

Thumbnail of user janeenl1
6 reviews
26 helpful votes
August 7th, 2017

Third time dealing with them. First time I bought a givenchy handibag in great condition the second time i sold the same handbag baxk to them and the third time I bought a beautiful balenciaga bag new with the tags — free shipping. I prefer tbem over tbe real real u can return on Yoogies closet

Tip for consumers:
Free shipping and returns on handbags unlike the real real

Service
Value
Shipping
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Thumbnail of user kelseyk10
Client-Service Y. – Yoogi's Closet Rep

We are very happy to see that you love your Givenchy Grey Sugar Goatskin Leather Small Antigona Bag! Enjoy!

Thumbnail of user qiangc
9 reviews
3 helpful votes
December 21st, 2017

I was bought 9pices watches in jomoshopthe reason is trust it and good service and very good price for every one pice of watches.

Thumbnail of user malatha
2 reviews
0 helpful votes
January 18th, 2021

Everything was perfect and good
I will order again

Thumbnail of user andreae16
2 reviews
7 helpful votes
June 18th, 2015

I just bought a pair of gorgeous Miu Miu heels for about 60% off the original price. They arrived quickly (even though I only chose standard shipping), and in gorgeous like new condition. This online consignment dealer buys designer products from people, authenticates it, professionally cleans the products, and then sells them online. These shoes were labeled as gently used, but came in new condition. I'm so excited about this website, I'm pretty sure it will be the only one I will buy from and be totally confident I am getting an authentic product and it will arrive in the condition it was described (or better!). I highly recommend this site!

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From the business

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.

Company Representative

Thumbnail of user kelseyk10
Client-Service Y.
Typically responds within 19 hours

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