2 reviews for Yolcu360 are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Turkey
1 review
0 helpful votes

Harrasment and losing money for nothing!
April 12, 2023

This was the second time I have used the company in Turkey for a booking. The first one was for two years ago with a horrible experience and denial in last second and loads of promises for which they have never called again. I thought, maybe they have improved, but it's still the same company, just with you until you click the reserve button on their website, after that, it becomes a pure nightmare with the rental companies they're working with. For days ago I have reserved and just wanted to ask their rental company Windycars how I can reach their office and what I need, no response for days. Then on the day when I needed the car urgently for hospital visit outside the city, they have called me from Yolcu360 and wanted to make background check on phone, what a trustworthy company. However I agreed, then they told me I can't do it with my green background and high profile cards, at last minute, sold me a car from another with lower quality and did another background check. After so much hassle, I went to this company in the city, 12 Kms with a taxi, just to see a bunch of people, totally not trustworthy and not willing to work, in an office called mobileup. What they did? Another background check, as I am at court for criminal records. Finally when I have arrived at the car with the guy, a basic car which has absolutely nothing for the extra more payment, I had few questions about the car and their/my safety, he just went back. When I heard something under the car, I called them to make sure before leaving, he just ordered me to get out of the car and he want to give me a manual, this time even lower quality, when I urged at least a better one, they started like carpet sellers to negotiate. I left the office and said just cancel, called a taxi, this time the office guy just drove with the guy in front of me, crossed me and tried me to agree still for a manual car with absolute horrible quality and same arguments going on and on. When I called Yolcu360, they just made promises and guaranteed to find me a car, but instead after an hour, they called me back, made me guilty instead of the rental company, offered me the same conditions from the very same company who has harassed me, over and over again. When I saw it has no meaning, I just wanted to cancel if not wished car or condition from another company, ended the call. Then the harrasment of Yolcu360 started with different numbers calling me tens of times. İt's just sad. I am a cancer patient going for an important appointment, and sadly needed to rescheduled my time, paid two times for the hotel, made new appointment for the next day, paid extra for a bus ride as a sick man between other people who can infect me, and now here totally exhausted and almost dead. My money is also still withheld and not paid back to my card. Just warning everyone, if you want to get harrassed, lose your money, day and end up with huge frustration, then this is the company for you. Stay away.

Date of experience: April 12, 2023
Turkey
1 review
1 helpful vote

Let everyone hear
December 17, 2022

You are happiness for the world, it is great to work with you
YOLCU360 arac kiralamak ne kolaymis :))

Tip for consumers:

sorun yok

Date of experience: December 15, 2022
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2 reviews for Yolcu360 are not recommended