• Yodel UK

Yodel UK

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Overview

Yodel UK has a rating of 1.09 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Yodel UK most frequently mention customer service, next day, and delivery company problems. Yodel UK ranks 420th among Shipping sites.

  • Service
    80
  • Value
    71
  • Shipping
    72
  • Returns
    55
  • Quality
    68
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
48
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Miscommunication and contradiction from their so called customer service team constantly.
How would you rate Yodel UK?
Top Positive Review

“Yodel delivery”

john j.
1/9/22

Got my delivery on time and the driver was very polite. I hear poor service reviews but the driver in the Castlerock area is a gem

Top Critical Review

“If I could give 0 I would”

Anna R.
12/7/23

Terrible company, terrible service, lost hours of my life trying to sort this out. Will now avoid for the future because they've been so poor. So difficult to contact anyone through their system. And when you do they tell you they've knocked on your door even though you've worked from home all day. See image for proof of my parcel that never arrived.

Reviews (154)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (32)
Thumbnail of user johnj2659
1 review
0 helpful votes
January 9th, 2022

Got my delivery on time and the driver was very polite. I hear poor service reviews but the driver in the Castlerock area is a gem

Products used:
Very

Thumbnail of user bevc37
5 reviews
2 helpful votes
May 6th, 2020

Got my parcel that was much needed as i am not allowed out of the house to being in the high risk category it came in time and the driver was in full ppe gear

Thumbnail of user ericb261
3 reviews
6 helpful votes
January 31st, 2019

Amazing delivery service friendly driver.
And received delivery on time too.

Thumbnail of user elainew14
1 review
0 helpful votes
January 4th, 2015

I was quite satisfied with my parcel delivery from yodel. The parcel arrived promptly and completely in tact. I would have no hesitatiopn in using this service again.

Mrs E Watson

Midlands

Service
Value
Quality

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About the business

Yodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers. Find out how we can help you today.

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