• YellowPages.ca

YellowPages.ca

Overview

YellowPages.ca has a rating of 1.12 stars from 398 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YellowPages.ca most frequently mention customer service, year contract, and credit card problems. YellowPages.ca ranks 246th among Directories sites.

  • Service
    97
  • Value
    97
  • Shipping
    45
  • Returns
    60
  • Quality
    89

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.7%
Positive
3
Neutral
0
Negative
36
29
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Poor customer service... And they keep billing away.
  • They said it will be monthly payments, I never provided my credit card number.
How would you rate YellowPages.ca?
Top Positive Review

“Excellent service”

Maria R.
2/18/24

Henry has put forth impeccable effort in our house painting. He is professional and meticulous! It was a pleasure working with him I would definitely recommend his workmanship!

Top Critical Review

“Criminals.”

Ryan S.
2/12/24

I have been trying to cancel since the middle of December (it's now Feb 12) because my business is closing. I am still getting billed, and every time I call to discuss their cancellation, the department is "unavailable, but they will call you back." Despite giving them the number required to reach me each time, they insist on calling my business's front desk, which I am never at. They refuse to cancel over email, and unless this gets resolved immediately, I will be contacting consumer protection and reporting them.

Reviews (398)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (71) credit card (26) year contract (28) business owner (14) business name (9)
Thumbnail of user mariar3238
1 review
0 helpful votes
February 18th, 2024

Henry has put forth impeccable effort in our house painting. He is professional and meticulous! It was a pleasure working with him I would definitely recommend his workmanship!

Thumbnail of user murlis1
2 reviews
0 helpful votes
January 6th, 2024

Store location and products I find comfortable prices. Cigarettes and vape products
Sitting and Relaxing
Opened during holidays

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosemaryz36
1 review
0 helpful votes
March 30th, 2023

I am 100% pleased with the job done by Troy and Dustin. Troy replied to my message immediately, said they were available and came to my house that day. I am so pleased with their knowledge of plants and their work ethic. They worked beyond what I thought was fair for the price quoted. They are perfectionists and I have already booked them for further garden work. I finally have found a garden team I can rely on.

Service
Value
Thumbnail of user kats282
1 review
0 helpful votes
August 10th, 2023

I get all my warehouse supplies from Champion in a very timely manner. Great service and my Sales rep David, I believe, sent me a sweet Blue Jay's order for a promotion they had on. Thanks David!
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Thumbnail of user saml134
1 review
10 helpful votes
May 6th, 2017

I've had a successful campaign with Yellow Pages and it only happened because I understood what results I'll be receiving. Customer service can be improved drastically but definitely NOT one star. The company wouldn't exist on the first page of Google if their products didn't work.

Thumbnail of user jamesj3090
1 review
0 helpful votes
December 26th, 2022

I'm satisfied with there service. Good service. Good work. Like it. Good experience with there work Happy
I highly recommend

Thumbnail of user carlosm776
1 review
0 helpful votes
February 11th, 2022

Dear Carla, all the work stated in writing and documented (signed by your husband) was done as estimated, and is within industry standards. The use of recycled (used) parts is a generally acceptable way to repair a vehicle - as was explained verbally before the work was done - and your estimate reflects the recycled parts cost, to keep within your budget, again as explained. There were items that were NOT included in the estimate, and these items were clearly outlined and explained to your son as the job progressed and were approved as you are aware. There are no expectations for any business operating to add parts or services beyond the estimate that was written, and provided to you. To be clear, the mechanical issue that was discovered after the fact - that was not a part of the estimate - was offered to be repaired at OUR LABOUR COST, if you would pay for the part only, which is STILL OUTSTANDING. Our business record speaks for itself. We conduct business with utmost integrity, and we have done so with your vehicle.

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From the business

YellowPages.ca (YP.ca) connects you to Canada's businesses, products and services, providing all the information from the business directory: addresses and telephone numbers + videos, photos, email and web sites

Company Representative

Thumbnail of user melissai10
YellowPages F.
Manager - Customer Service
Typically does not respond to reviews

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