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YBY Boxes USA has a rating of 4.38 stars from 118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YBY Boxes USA most frequently mention customer service, high quality, and custom packaging. YBY Boxes USA ranks 36th among Printing sites.
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As a startup, I needed custom bakery boxes to launch my product, and YBY Boxes came through for me in a big way. Not only did they offer a wide range of customization options, but they shipped my boxes in time just before the launch of the event. The boxes were of excellent quality, and the printing was crisp and clear. Thanks to SAM at YBY Boxes, my product presentation was top-notch, and I received many compliments on the packaging. I'll be back for more as my business grows!
CAUTION! SCAM! DO NOT GO TO YBY. Ashton Jones, Brandon Smith and Andy and Harry are the worst associates you can interact with. They have been promising me a refund since JUNE! I reached out to them in March 2020 to do packing boxes for my company. I was asked to pay upfront immediately so I paid 1/2 upfront. Since then they have delivered the wrong boxes. They promise "eco-friendly" and "biodegradable"' but you get the product and it's cheaply made with multiple printing errors, including smeared ink, scratched/damaged boxes. The outside covering for the boxes was peeling off and looked bad. NEVER SENT US SAMPLES like they promised. When you call to even talk to someone about what is going on they send through so many different associates. It's very frustrating and unprofessional. I have 100's of chain emails talking about design and printing prices to one associate and they just drop you like you're nothing. Paid over $2,200 and have not received anything I can use. I have now been trying to receive a refund that Ashton Jones, Brandon Smith, Harry and Andy have all promised me for 8 months now. They never call you back and make promises they never intend on keeping. DO NOT GIVE THIS COMPANY YOUR MONEY! Their business says they're in Delaware but they refuse to tell you who's in charge and how to speak to management. I recommend everyone to report them to the Delaware Fraud and Consumer Protection. I attached the emails from the "managers" Brandon and Ashton Jones that claim they would send me a refund and now they just avoid my calls because they're either "in a meeting", "already left the office" or "on sick leave". They have so many excuses it will keep you occupied for months. Even if you leave a message everyday it will never be returned! Save your time money and business and DO NOT USE YBY!
I was worried about finding custom packaging that wouldn't break the bank for my small hair extension boutique. YBY Boxes USA offered a variety of options at reasonable prices. The boxes I chose are simple yet elegant, and they definitely elevate the presentation of my products. So happy I found them!
It has been a real pleasure working with Andy on my custom packaging project. Quality is good and I am satisfied.
Highly impressed by their artwork on my custom apparel boxes. A huge applaud for their exceptional customization and awesome customer services.
Dana was quick to respond to my quote and answered all my questions before I placed my order! She is great at customer service, she kept open communication and continued to answer questions throughout the process and shipping time. My boxes look so amazing and everyone loves them
We received our order from YBY Boxes. We ordered oil packaging boxes from them, asked them to produce 5 thousands custom sizes for our oil bottles. The whole process was easy with much flexibility in customization. We are happy with the quality of boxes. We are very satisfied with the order turnaround time. It's much better company than we thought it could be. Must consider this company.
I am really satisfied with the YBY Boxes services. The boxes I received were of high-quality and perfect for my products. The team handled my order professionally! Thumbs up!
Keep it up YBY Boxes! You have made me your permanent customer by providing exceptional packaging services.
Amazing product. I had a detailed custom donut box order that came on time and exactly how I wanted it. Perfect.
The custom boxes we got from the YBY company, were absolutely great. Good Quality with the desired customization. We will use their packaging boxes again.
Satisfied with their services. Boxes were flawless and delivery was fast. Will definitely order from them again!
I am very pleased and grateful for the exceptional packaging services from YBY Boxes. Wayne was very helpful and professional in dealing with. Design look great before it went live and it was absolutely phenomenal at glance. Will do business with them again.
Worked with Wayne on multiple designs and boxes. They are very professional when it comes to designing your boxes and quick with communication and shipping for me. Economical prices. Would recommend them!
Awesome result: The boxes look really good and delivery was exceptionally fast. There was a little confusion about colors in the beginning but it all got resolved.
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We are presenting our proficient printing and packaging services to manufacture custom boxes which duly help in enclosing and protecting your retail products for distribution, storage and sale purpose.
