I was attracted by the nice-looking website with high-quality products, rare to find and specially selected. My first order amounted appr. EUR 170 and was delivered on time. The 2 red flags at that time were: the poor packaging quality of indeed high-quality products, and the lack of invoice attached - neither via e-mail, nor within the package.
However, I like the products listed on the website, and made a second order on May 11 2025. My order qualified for free shipping, and was paid fully at checkout.
I received an order confirmation via e-mail almost immediately and awaited the products in excitement, as they were purchased for a present. The order confirmation said that I will receive a next e-mail, once my purchase is shipped. After 10 days without any e-mail about order being shipped, I sent a kind reminder to ask when my prepaid order will be dispatched. I received no answer. A couple of days later I sent a second kind reminder via the website contact form. I received no answer.
On May 22 2025 I send a third e-mail to follow up, attached the previous e-mail, and requested either immediate shipment of my goods, or an immediate refund. Still no answer by now, May 23 2025.
I plan to press charges and escalate thy matter to the authorities.
My advice to all of you readers and fine-design lovers is to avoid the risk of losing your money to this scam e-shop. It is a painful experience, and the scam is well masked behind great design and interesting tech news on their blog.