• Yandy

Yandy

Overview

Yandy has a rating of 2.9 stars from 382 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Yandy most frequently mention customer service, black friday, and halloween costume problems. Yandy ranks 10th among Lingerie sites.

  • Service
    100
  • Value
    87
  • Shipping
    100
  • Returns
    69
  • Quality
    83

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 80%
Positive
12
Neutral
0
Negative
3
33
See all photos

What reviewers want you to know

Positive highlights

  • Super fast shipping, great customer service, great products.

Critical highlights

  • As another reviewer wrote, now I'll be stuck with a store credit that is useless to me.
How would you rate Yandy?
Top Positive Review

“Yandy Saves the Day”

Kenneth P.
2/6/24

Needed a costume for an upcoming production of the 'Enchanted Bookshop' musical where they said, 'hey you, you're going to play Long John Silver.' I said great but there was suddenly a need to look like a pirate that was really more than a pirate and that made it difficult to make or find a costume until I discovered 'Yandy. ' They had the perfect getup and at a very reasonable price. It quickly shipped and arrived without incident and now I will bring Long John Silver to life. Thanks Yandy. You saved the day!

Top Critical Review

“Lingerie was Burgundy, advertised as red”

Diane C.
2/6/24

Customer service agent was condescending. Lingerie was burgundy/wine and advertised and shown to be red. I lost out on my shipping money and will never return to Yandy. There are no reviews on the lingerie that I bought and I believe it is because Yandy has to approve it and mine won't be posted, either

Reviews (382)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (126) store credit (20)
Thumbnail of user kennethp1044
1 review
0 helpful votes
February 6th, 2024

Needed a costume for an upcoming production of the 'Enchanted Bookshop' musical where they said, 'hey you, you're going to play Long John Silver.' I said great but there was suddenly a need to look like a pirate that was really more than a pirate and that made it difficult to make or find a costume until I discovered 'Yandy. ' They had the perfect getup and at a very reasonable price. It quickly shipped and arrived without incident and now I will bring Long John Silver to life. Thanks Yandy. You saved the day!

Products used:
The Pirate costume

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Kenneth You are a great looking Long John Silver. Best Wishes with the production. Team Yandy

Thumbnail of user theirishl
1 review
1 helpful vote
January 28th, 2024

Everything I've ordered from Yandy has made a gorgeous addition to my growing lingerie collection! As an Erotic Model I expect items I order to be as described when I receive them. Yandy never disappoints! Most things fit me just right and finish off my outfits with "picture perfect" results!

Tip for consumers:
Looking sexy doesn't have to cost a fortune. I like that a place like Yandy exists so women can feel sexy at affordable rates.

Products used:
Choker/Leash, Busier, Corsets, Bra/Panties, Garters, Stockings, etc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonyt1151
1 review
1 helpful vote
January 19th, 2024

My girlfriend and I both LOVE buying from Yandy. Everything is sexy AND affordable! PLUS, great customer service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dylanp297
1 review
0 helpful votes
March 12th, 2024

We received our lingerie super fast and were both super excited. Once we opened it, one of the panties (held together by chains) was broken and couldn't be worn. We reached out to customer support and they quickly apologized and shipped out a new item. No return required. Excellent customer service and deserving of this review. Thanks yandy!

Products used:
Lingerie!

Service
Value
Shipping
Returns
Quality
Thumbnail of user darlenej42
2 reviews
0 helpful votes
November 5th, 2023

I bought my costume for halloween with yandy even tho I had a rush with my order which I placed it by last minute. I got my package the next day delivered. The quality is amazing. And the customer service experience as well! Also thanks Holly for helping me with my previous order and the store credit I requested. Yandy customer service representatives are very friendly and informative. I'm so happy with my stuff! Definitely going to buy more soon!

Service
Value
Shipping
Returns
Quality
Thumbnail of user zackk57
1 review
1 helpful vote
January 21st, 2024

Sexy lingerie and clothing. Prices very reasonable. Delivery rapid. Customer service is first rate!
Very satisfied with Yandy products!

Products used:
Lingerie and dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnbocko
1 review
0 helpful votes
February 15th, 2024

Consistently delivered on what was advertised. Only wish knew of member rewards sooner. Any errors were on us.

Thumbnail of user blasianking92
1 review
1 helpful vote
November 5th, 2023

I've been shopping with Yandy since 2020, and each purchase has been a new surprise with every package I open. They've always been quick, affordable and efficient. My girlfriend and I get excited whenever we get to try something new from Yandy. Whenever I had questions, their customer services never failed to get me the answers I needed. Yandy is truly a jewel among pebbles. Don't count them out and give them a chance. I'm glad I did!

Products used:
Lingerie, bodysuits, and swim wear

Service
Value
Shipping
Returns
Quality
Thumbnail of user seanr722
1 review
0 helpful votes
December 17th, 2023

Wow! My wife looked extra hot in this, customer service was excellent and shipping was fast. The bonus is my wife felt sexy and looked sexy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bigez4483
1 review
1 helpful vote
November 11th, 2023

I've been purchasing from Yandy for some time now and never had a bad experience thus far. Ive continuously order from Yandy without an issue. They are always helpful when I contact customer service(which is rare) and they never seem to disappoint. Always friendly and prompt with a response. Haven't had an issues with an item either. I'll continue to do business with Yandy because of their customer service, sale items, shipping and over selection of items to include new stock. I'm very happy with Yandy.

Products used:
Used many items from past orders, but my recent hasn't been used, given that I just received yesterday.

Thumbnail of user bk277
1 review
0 helpful votes
November 8th, 2023
Verified purchase

Fast, discrete shipping. Products are as-advertised (and very hot)!

Lots of great deals, too if you keep your eye out.

Products used:
Lingerie

Thumbnail of user jamesvargas47
1 review
0 helpful votes
November 16th, 2023

Item are of very good quality, they fit very good.
Customer service is excellent
Only issue is that you cannot choose the size of the bra, it's classic sizes and they are paired with the bottom

Thumbnail of user angies332
1 review
2 helpful votes
December 24th, 2021
Verified purchase

Since the trip to Budapest was last minute but important, I required expedited delivery of select special outfits fitting the mood and occasion. However, holiday demand and COVID caused delay in many vendors. Yandy offered gorgeous outfits including everything from swimsuits, cocktail/party dresses and lingerie, and delivered them on time. Although packed in less than attractive plastic wrap, everything arrived timely and was as ordered. Thank you Yandy for helping make the trip special.

Tip for consumers:
Check sizes before ordering.

Products used:
Cocktail dresses, swimwear and lingerie

Thumbnail of user lopamudram3
1 review
0 helpful votes
December 5th, 2022

I found the lingerie very exciting and fashionable with beautiful color selection. Style is absolutely stunning and make me feel confident

Service
Value
Shipping
Quality
Thumbnail of user destinyw60
1 review
0 helpful votes
October 15th, 2021

My costume came on time and is so much better quality than I thought it would be. Will definitely order again!

Thumbnail of user mstrutho
5 reviews
27 helpful votes
June 2nd, 2022

I always shop the sale section to grab some awesome discounts. Sometimes they run 3/$30 bra promotions. The products are high quality and hold up to daily use and frequent washings. They ship super fast fornreasonable rates and my orders have always been correct, no overcharging or issues.

Thumbnail of user kikim1
Kiki M. – Yandy Rep

We look forward to your next order. Thank you

Thumbnail of user jamiem568
1 review
0 helpful votes
February 21st, 2021

Yandy is awsome. Many wonderful romantic nights thanks to Yandy lingerie for my wife. Ships fast not over priced

Tip for consumers:
Order more than one at a time.They all look amazing.

Products used:
Lingerie

Service
Value
Shipping
Returns
Quality
Thumbnail of user katiaj7
1 review
0 helpful votes
November 2nd, 2021

Here it is btw! I loved it perfect fit and everythinnngggggggg
Very comfortable as well, also to help track your order download the app shop It keeps track of every step

Tip for consumers:
Definitely worth it !

Products used:
Costume

Service
Value
Shipping
Returns
Quality
Thumbnail of user alecw27
1 review
1 helpful vote
December 11th, 2018

Yandy has been my affordable go-to store for lingerie, and my wife's collection is much larger because of them. They have great sales at times and the customer service is good. Never had a problem with them!

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Alec - Thanks for making our day. We look forward to your next order.

Thumbnail of user breea9
1 review
0 helpful votes
February 11th, 2016

I've ordered four times now from yandy, ordering from Canada things usually take longer to get here but yandy is so fast, always about a week. The clothes are always exactly what I've ordered and fit fine, I'm small 5"0 and 105 lbs so worry sometimes if it'll fit but always turns out great, just read their sizing charts. Will definitely continue to shop here! Highly recommend

Thumbnail of user mandir
1 review
1 helpful vote
February 13th, 2016

I forgot all about Valentines Day, so I ordered from Yandy on a Thursday, had it shipped overnight (which was extremely reasonably priced) and got it on Friday afternoon! The prices were good for the quality and I received a free gift. Sizing seemed fairly true to description. The customer service reps were very prompt about getting back to me to enter a discount code and refunded me the difference for the discount right away. They have a huge selection as well! Will order from Yandy again!

Service
Value
Shipping
Quality
Thumbnail of user jackiem447
1 review
0 helpful votes
June 4th, 2021

My package was falsely delivered by USPS (really dislike usps more than ever) But Marisa and Brooklyn were so helpful and really made the process of getting my order so seamless and I'm really happy with this company. I absolutely plan on buying more thanks to these girls!

Service
Value
Shipping
Quality
Thumbnail of user judyt199
1 review
0 helpful votes
May 9th, 2020

I placed my order for the first time last week and was really surprised with the quality of the items and how quick I received my shipment! The gym clothes that I ordered fit perfect and great quality for the price that I paid! Their lingerie was beautiful and of good quality as well! I will definitely be ordering again! Thank you Yandy, and my husband thanks you too

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Judy We look forward to your next order. Kiki

Thumbnail of user areesb
1 review
0 helpful votes
January 3rd, 2017

Simply i can say Yandy have excellent feedback and excellent stuff. When u select any items they send as it is and all items are on website. Yandy i am happy with you

Tip for consumers:
Excellent

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Arees B Yay! We love it when a client takes the time to share their experience. We look forward to your future orders. Regards
Kiki

Thumbnail of user danaer
1 review
1 helpful vote
April 24th, 2017

I must say honestly that, I would recommend them without hesitation, my packages are shipped out the same day and always arrive before the estimated delivery date. They treasure their customers and with every purchase you receive a gift, either underwear, gift card, discount codes etc. The prices are also fantastic and the products are of great quality. Their customers service is also exceptional, with all four reps I dealt with when my package was damaged during delivery we're very understanding and they went above and beyond. With some of the requests I had for them during our communications truly let me know they are eager to serve. Big up yuhself Yandy.com!

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From the business

Lingerie, Free Shipping and Low Prices on the hottest sexy lingerie, costumes, swimwear, sexy clothes, lingerie costumes and more. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.

Company Representative

Thumbnail of user kikim1
Kiki M.
Typically responds within 1 hour

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