Yandy

This is a great product I'm not gonna lie. But when you order something you should get the whole order. I ordered 15 items and then they sent out 11 items. When I ordered it and they took the money route right away and then they hold onto the money for two weeks and then they sent my 11 items out. They reimburse me $10 but worth the other four dollars or my for other products. They said that they took out the four items because they were out of stock and they cannot reimburse me because I do not qualify for the discount anymore. I'm not mad about the four dollars it's the fact that they did that and they held onto the money and then they didn't even try to call me or contact me asking me if I wanted something else. No matter what you should be able to get what you pay for.

I ordered a Halloween costume on October 16th thinking that was a good amount of time in advance. It's been 7 days and still has not shipped. It says it will deliver by the 28th but after reading all of these reviews I'm worried it won't. Sigh.

Ordered the items and never received them for more than 20 days. Email the customer services and the rep Ashley is very kind to help me resolve the issue. She informed me that she will change shipping from USPS to UPS for better delivery. The next day I received an email from Yandy service rep named Chuy. Never met any service rep being so rude and provoking in my entire life. He claimed that Yandy will not send the replacement or refund because of delay of USPS. His answer was totally different than Ashley. He mentioned that he just followed Yandy's SOP when encountering the similar request. I replied back to tell him that I still received other packages from USPS with no problem. If Yandy can't deliver the package in another 3 days, then I will have credit company dispute the charge. In 5 minutes, his next email threatened me Yandy will flag me and block me from any future purchase (Like I care?). He then ended with the phrase that It is not personal. Just business protocol. That is probably my worst experience from the online purchase ever. Thanks to a dreadful rep who is so rude and provoking for customer's rational request, I will never buy anything from them again. So whenever you talk to their rep named Chuy, be aware that you will be probably dealing with the worst experience in your life. Trust me, it will not be pleasant at all.

I ordered costumes on October 6th and I still haven't received them. I have called multiple times most of the time it tells me I can't speak to any one right now to call back later and the one time I got through it either disconnected or they hung up. I have sent multiple emails and I feel like I'm getting no where.

Reached out to customer service for issue... I am very good with technology and tried to explain the issue and they just tried to tell me it was something else that made no sense. I asked for extension on coupon for just one day because I spent all days going back to my cart and adding items that got deleted once I went to pay (probably over 15 items) and it was so late that I didn't have time to go back and find everything. They said sorry they can't and still tried to "explain" to me the issue that made ZERO sense. I felt like whomever I was speaking to was condescending and it was my first time buying so I was stocking up and now I will not be buying from them ever! Too bad, I would've been a pretty loyal customer and I was very excited to try them out!

******* order just got my glasses and if it wasnt 3 am I'd get out of bed.to show u they came chewed on other than that cute xox

I just received my order of a longline bra set. I'm a size 16/38DDD and ordered a size 2X thinking surely that would fit. The cups on this bra would fit maybe a C cup and the band part and shoulder straps are so loose my breasts just bend the bra over. It's a plus size set, why would the bra cups be so small? Big girls generally have big everything, especially breasts. I look ridiculous in this crap, which is a shame because it's so pretty. Yandy, please offer cup sizing for your lingerie!

So i ordered a few things from here, i also got one day shipping. Due to weather conditions it was delayed; it was sent to Kentucky from Arizona just to come back down to Houston, TX for some reason. The material is very cheap. I put on the stockings and the very top part ripped. The bustier i ordered didn't look like what was in the picture and fit way too small. Boo you.
Customer service did refund my shipping cost, though.

I ordered from Canada Ontario. My shipping duty and taxes were $115! That is ridiculous! And their prices are in US dollars! I ended up paying so much more! And shipping taxes and duties were RIDICULOUS! I will def not be recommending this to anyone or coming back to shop. When i bought stuff from spurts.com it only cost $33 which is doable! I am very very disappointed and feel cheated out of hard earned money!

The clothes look great online. And have a really cute selection however what the picture looks like and what you actually get look and fit completely different. Defiantly not worth the price. Won't buy from them again.

If you are concerned about discretion and privacy, DO NOT do business with Yandy. They shipped my items in a plastic shipping bag. When I received the package it had a slit in it which allowed any postal employee or anyone else who had access to it to see what I had ordered. Some of the products were cheaply made and were a different size than was marked on them. Some of the products were excellent so I give them 2 stars although I think the privacy issue is almost unforgiveable.

Very disappointed. Returned two items and they were refused because of a couple of dog hairs. Really, just shake the items and dog hair would be gone. Also the quality of the items are very cheap. Definitely not a site that I would order from again.

Shipping was very fast, I ordered on a Friday and received my items on a Monday. However, I was disappointed when I opened my bra and panties. The bras had hardly any padding for support although they were "maximum cleavage". One of them is sewn that it makes my breasts appear pointy. It was not flattering at all. The other one did fit well although it had very little padding. Both of the panties were the same size, but one fits well and the other one fit two sizes too small. I even checked the size chart. I don't understand why one size large fits but another size large does not. I did buy all of these items on sale, so the price was great but I cannot return anything. I don't think I'll buy from Yandy again because the odd shape of the bra and the varying sizes of the panties. :/

Their exchange policy made me really frustrated because I couldn't exchange something for a different size. They have a rule where sale items are excluded from returns or exchanges, which makes no sense. And this item wasn't even super cheap, it was close to 30 dollars. I just made my first and last purchase.

I normally shop in stores, but sometimes I like to stay inside and do the shopping online. I stumbled across Yandy.com, and used it several times. I was later stationed Overseas and decided to order something else for an acquaintance. The order kept saying "declined", but I always have sufficient funding in the checking account. I used the "online chat" option and was greeted by a clearly disgruntled employee. She had told me that since I have an overseas I. P. address, she will not approve my order. I have ordered from them several times before, but I can't stay in one place - I'm military. I tried to ask what is the problem, but she replied with "Sorry, Bye".
They have lost a customer here. I will not utilize their site ever again.