• Xoom Corporation

Xoom Corporation

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Overview

Xoom Corporation has a rating of 1.37 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Xoom Corporation most frequently mention customer service, bank account, and money transfer problems. Xoom Corporation ranks 123rd among Money Transfer sites.

  • Service
    23
  • Value
    18
  • Quality
    17
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their so-called customer service is worse than useless.
How would you rate Xoom Corporation?
Top Positive Review

“Excellent service.”

Katie C.
8/12/22

Once security levels are sorted out this is the most reliable money transfer service I have found. Highly recommend.

Top Critical Review

“They are now thieves. Avoid the mistake I made”

Tony L.
6/1/21

3 years I used them with minimal issues. It's been 7 days since my employer transferred my paycheck to me thru Xoom. They have a tracking number they don't ever update since day 1. Their customer service is outsourced to India call centers, so they can't help with anything at all and are very rude. No one from Xoom has reached out to my employer or answered his emails. They literally stole my paycheck! DO NOT USE XOOM ANYMORE!

Reviews (52)

Rating

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Reviews that mention popular keywords

customer service (24)
Thumbnail of user kofoworolag1
8 reviews
9 helpful votes
September 13th, 2018

They keep cancelling payments. My boss has to call them constantly to tell them to pay me my money.

It gets frustrating and annoying like he has been paying me for a year. Is it not common sense to know its not working?

Thumbnail of user carlosl19
2 reviews
5 helpful votes
November 22nd, 2013

Xoom is a great way to pay people in Latin America. They have relationships with the local banks so it makes it really easy.

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About the business

Transfer money online safely and easily with Xoom and save on money transfer fees. Wire money to a bank account in minutes or pickup cash at thousands of locations.

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