XE has a rating of 1.22 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about XE most frequently mention customer service, money transfer, and bank account problems. XE ranks 164th among Money Transfer sites.
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I had a problem with the transaction no fault of XE or mine but because the reciever of the funds gave the wrong. XE dealt with my frustrations, my fear of vanishing funds and my impatience, while I was traveling in Morocco without having very good phone or internet, with a professional attitude and being on top of things at all times. I cannot be more pleased by their professionalism.
I've used the app for several years, as a reference just for currency rates info. Tried my first transfer today to Colombia, bank to bank to a friend. Accepted my usd, and immediately closed my account. This seems to be a pattern with this company. Waiting to see if I get refunded plus my fees charged. I was hoping for a better alternative than Western Union. I've never had an issue with WU.
Last minute glitches preventing a routine wire to my mom's account resulting in expiry of a quoted rate.
This site is very useful. I use it to transfer money to Australia but always lose out 4% of the published rate! For $1200 AUD, I lose close to $50! Is that free transfer? Absolutely not! The site has become very slow and erratic. I am leaving XE after many years. I intend to go back to the bank!
As the world's trusted currency authority, we serve over 275 million unique visitors each year with a variety of tools and services including the XE Currency Converter, Currency Market Analysis, and the XE Currency App, which has received over 55 million downloads. Since 2002, XE has processed billions in global payments and served thousands of businesses and individuals. Additionally, XE Currency Data is used by thousands of businesses from SMEs to Fortune 500 companies.
In July 2015 XE became part of the Euronet (NASDAQ: EEFT) family, a global provider of electronic payment and transaction processing solutions for financial institutions, retailers, service providers, and individual consumers. Euronet has over 4,600 employees in 39 countries who help process over 2.6 billion transactions a year which generates over $1.7 billion in annual revenue. As leaders in our industry, we continually strive to be innovative and always work to improve our products.
XE Money Transfer is the quick, easy, and secure way to transfer money around the globe. With competitive exchange rates you can book international payments 24/7.
Every year, over 33,000 people and 2,000 businesses trust us to make global payments, send funds to family, pay international businesses, and buy foreign real estate. At XE, we're not just passionate about saving you money, we're proud of our exceptional service as we connect the world through currency exchange.
In 1993, two friends fresh out of university joined forces to start a company. Steven Dengler and Beric Farmer started out from a basement office, offering computer consulting and internet services. A couple of years later, the duo introduced a demo currency converter to show clients how interactive the internet could be. As the years passed, it was clear that they were running the web’s dominant currency tool and started to focus on XE’s currency services. With years of hard work, Steven, Beric, and the XE team cultivated this tool into the world’s largest currency brand - XE.
2014
The XE Currency app reaches over 25 million downloads.
2013
XE celebrates its 20th anniversary as one of the last remaining independent first-wave Internet companies.
2012
XE Market Analysis is launched on XE.com, giving users daily insights on market activity.
2010
XE is named Greater Toronto Top Employer and is repeatedly selected in subsequent years.
2009
The first XE Currency mobile app is launched. It is downloaded a million times in the first year.
2007
Currency Charts, Graphs, and Forex News are launched on the website.
2005
XE moves its office once again, this time to Newmarket. The office continues to expand overtime.
2002
The "Universal Currency Converter" and "XE" are trademarked in Canada. Both are eventually registered in the USA, EU and around the world.
2002
To meet customers' demands, XE Money Transfer is launched, offering easy and secure online money transfers.
2002
The company officially changes its name to XE.com Inc.
2000
Xenon Laboratories begin to focus on its currency and foreign exchange tools and services full time.
1995
The Universal Currency Converter is launched. Within a few years, it becomes the world's most popular currency tool.
1995
XE moves HQ from the basement of a farmhouse to an office in downtown Toronto.
1993
Xenon Laboratories Incorporated is founded by two high school friends, Steve and Beric.