• Zwee

Overview

Zwee has a rating of 1.51 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zwee most frequently mention fatal failure, customer service, and ipod touch problems. Zwee ranks 579th among Electronics sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • All I get on the order page is the famous "fatal failure".
  • No customer service, no actual building, and no real owners.
How would you rate Zwee?
Top Positive Review

“A little bit disappointed as they are pretty strict...”

Dave C.
5/5/10

A little bit disappointed as they are pretty strict on their 2 items per customer order but very happy with my iphone 3gs and the droid for the missus. Shipping took 11 days but I had a tracking number so I guess its not a big deal as it's standard. Customer only forum is great, they give away lots of free stuff although I've never been able to get my hands on any.

Top Critical Review

“You cannot order anything from this site”

george g.
5/29/13

You cannot order anything from this site. Every time I go to order something it says 'fatal failure' and 'your current IP address is wrong.' They are just trying to get you to buy their "competitors' items at the bottom plus they never answer their phones or email.

Reviews (70)

Rating

Timeframe

Other

Reviews that mention popular keywords

fatal failure (21) customer service (8) ip address (6) ipod touch (7) better business bureau (3) error message (4) purchase button (3) facebook page (3)
Thumbnail of user georgeg30
1 review
5 helpful votes
May 29th, 2013

You cannot order anything from this site. Every time I go to order something it says 'fatal failure' and 'your current IP address is wrong.'
They are just trying to get you to buy their "competitors' items at the bottom plus they never answer their phones or email.

Thumbnail of user elizabethb7
1 review
6 helpful votes
June 16th, 2011

I have tried to order a product through zwee.com for two weeks now. All I get on the order page is the famous "fatal failure".
I emailed them, no response. It appears that this site just routes u to ebay to seel their junk, not a real ordering website.
Don't bother even looking at stuff here, u will not be able to order it. I think that they think that people will want the item bad enough that they will go ahead and get the junk on ebay! Stay Away!

Thumbnail of user bobb433
1 review
2 helpful votes
February 23rd, 2013

This website is a scam! I clicked on one of the products and it just linked me to ebay! This website is not real! They are trying to steal your money!

Thumbnail of user edieh
1 review
1 helpful vote
July 8th, 2010

Website itself is ok, but it portrays itself as a retailer with great prices on electronics. Although when you attempt to make a purchase, you get the 'Fatal failure' message. It seems there are many people who have stated the same error message through out the past year. So I don't think it's a new glitch. I've emailed the company and I'm awaiting a response.

Thumbnail of user ellel
1 review
8 helpful votes
August 22nd, 2009

Bought a DS lite from Zwee. New and original but didn't get full marks because it took AGES to arrive! (3 weeks). I know it was free shipping, but tehy must have taken their time to get it out in the first place.

There was absolutely NO reviews about this crowd online so I was VERY worried. Was going to call my bank the day the DS arrived. I'd say they have a lot of potential assuming they can get their shipping right.

Thumbnail of user helenp3
1 review
1 helpful vote
February 11th, 2011

I think that anyone that is posting rave or even slightly positive reviews about this site, is a scam themselves. I have attempted over the past six months to purchase something, and I get the 'fatal failure' error message when I attempt to finalize the purchase. I have sent them emails and I have left voice messages... nada...

So if you say you have gotten something from them... I find that highly suspect.

Thumbnail of user saral9
1 review
2 helpful votes
July 14th, 2012

Zwee is a piece of CRAP! I tried too order the ipod touch 4g 32gb there for 97 dollars and every time i tried too send the order it said that my ip wasn't correct? So what i think they are doing is getting your email and selling it so NEVER use that website. Or else you will be wasting your time

Thumbnail of user johns170
6 reviews
41 helpful votes
August 14th, 2011

I'll have to admit I was scammed by this site just like everyone else. That fatal failure message is ridiculous. It's true they don't get back to you. So after trying to reach them for almost a month I had contacted paypal and they credited my account back again. It's real $#*!ty when people screw you over, over a small amount of money. People are such scumbags.

Thumbnail of user jakef1
3 reviews
8 helpful votes
April 25th, 2011

After reading these comments, particularly about the one who looked their 3 business locations, I would not shop here. It sounds like they are fencing off stolen goods, considering one of their locations has 1 employee.

Thumbnail of user kittya
2 reviews
5 helpful votes
May 21st, 2010

The website is terrible--due to the no shipping information part--the only thing they say is dated March and April--and the fact that they want your card number BEFORE they give a total. I don't trust this type if business.

The company does not make a good impression because they don't take phone calls and they don't answer email--questions about shipping.

Sometimes a good price is overtaken by outrageous shipping charges

Thumbnail of user sarahb8
Sarah B. – Zwee Rep

Thanks Kitty,
We've updated the shipping information. We are continuing with the free shipping until August.

Thumbnail of user melissam18
1 review
4 helpful votes
August 3rd, 2012

I've been trying to order 2 of the IPod touch they are advertising for sale for 98. Of course when I try to pay I get an error that my IP address is not accepted as they don't deliver internationally. To Missouri? Go figure. If they are in FL, TX & CA but think that MO is international, I probably don't want what they're selling anyway... Definitely BOGUS

Thumbnail of user leahg1
1 review
4 helpful votes
June 13th, 2011

I read all the reviews i could, no one said it is even a good website to bother looking at, i went ahead and tried to order a 32 gb 4th generation ipod touch, and it went to a screen saying fatal failure? What is that, and having your lines busy whenever i call. Bull. Don't trust zwee.com.

Thumbnail of user robertv5
1 review
3 helpful votes
March 8th, 2012

I to fell victim of the low price scam they advertise on their site for the iPod touch.

Stay away from this site and if it looks too good to be true it is! Myself I don't see how these kinds of sites can get away with this and not be investigated.

I tried to order on line and also got the fatal lying error because of your IP and location we can't ship to you. I also called their number several times and got a recording we are too busy with a high volume of calls and can't take your call at this time, another one of their propaganda.

Do yourself a favor and don't waste your time visiting this scam site.

Thumbnail of user mandig
1 review
1 helpful vote
December 13th, 2011

This is the message i got when i tryed to buy 2 nintendo ds lites...

We're sorry. Based on your current IP address, this item cannot be currently shipped to your selected destination. Please try again later.

If you continue to experience problems, please contact your ISP, or try one of the similar items below which can be shipped internationally to your destination.

Please note: We perform this check BEFORE requesting ANY credit card or payment information for your security and to protect

Thumbnail of user deborahm6
1 review
1 helpful vote
November 7th, 2010

I attempted to order and fot the same failure message as others. Under FAQ on the site it says this is because you are ordering from a country they don't ship to, but if it is wrong to let them know. Well I live in USA and they ship tp USA so Isent email as site directed. No respomse yet. I tried to send money thru Paypal using their email address but received a message from Paypal that "ZWEE is not able to receive money at this time." So I guess ordering from them is not possible
As Paypal is their only form of accepted payment.

Thumbnail of user brittneys
1 review
3 helpful votes
January 3rd, 2011

My mother has been trying for a couple days now emailing, trying to check out and calling this website to order the Unlocked Apple 3G iPhone. No response yet. And fatal failure each time we checkout... We have the correct amount in her back, and it is saying it is being held. Were assuming it might be trying to process our order. HOPEFULLY. This better not be a scam. Because this is pathetic... All that money was my allowance. Better get a response... I am sick of waiting. I just want my freaking Iphone already!

Thumbnail of user renonem
5 reviews
17 helpful votes
December 29th, 2010

Don't buy anything. And don't listen to Sarah B. This website is a scam site that takes your money and then looks for items on Ebay. (Hence why they use paypal, so they don't get citations for scam.) They may find an item and that item is first sent to them, then sent to you. It may come in good or bad condition, 9/10 times bad. No customer service, no actual building, and no real owners. Don't buy from this scam site.

Thumbnail of user kareemj
1 review
1 helpful vote
July 4th, 2010

Ive been trying to order things off this website for the past two months. I will out all the shipping info and when i hit "continue" it takes me to a page which says fatal error. Help anyone?

Thumbnail of user ryanw3
1 review
3 helpful votes
July 7th, 2010

Tried to order a camera, however there was no information about whether it was a refurb, used, or if it came with a lens, charger, etec. So I tried to call them and got the "large quantity of calls now, contact us by other means or leave a message" BS. I tried to put an order through anyway to find a "fatal failure" page pop up when I hit the purchase button. What a load of crap. Looked too good to be true, oh well.

Thumbnail of user marvinz
1 review
3 helpful votes
December 21st, 2010

Fatal failure.
Apparently, no one can buy from them, so they can't be charged with fraud, just time wasting!

It occurred to me that perhaps, when you try to buy, perhaps some worm or virus could be introduced to our computers. I'm going to do an immediate virus check.

Thumbnail of user ameyat
1 review
1 helpful vote
May 9th, 2010

I was just wondering if anyone knows how to shop at zwee.com
Whenever I click the 'Make Purchase' button, it gets redirected to paypal.com in the URL, but on the page it says, 'Fatal Failure'. Has anyone encountered this problem before? Am I doing something wrong?

Thumbnail of user margas
1 review
4 helpful votes
August 26th, 2011

Very competitive prices but you can never order anything. They obviously jus try to attract you to ebay offers! Professional fraudsters!

Thumbnail of user chriso1
654 reviews
3,550 helpful votes
May 16th, 2010

I got curious about this site as a result of reading earlier reviews here; I haven't bought anything from Zwee yet and don't have any immediate plans to do so. But I did take the time to pick four items at random, just to see what the fuss was about. Of the four, the Zwee price was lower than the competition on two and higher on two. The main product descriptions were copied from other sites, and where something original was added it wasn't very well written.

Clearly there are items here at low prices, though some are not, and it's always wise to search around before buying anything, anywhere, anyway. I was also expecting far more in the way of customer reviews, and if you like to read these yourself then I'd also look around further for them if I were you.

I also noted that for one item, one of the "competitors" turned out to be Ebay, which is unlikely to be a fair comparison, and in the FAQ, I found the statement that one of the reasons they only use PayPal is because:

"their policies always side with the customer in the case of a dispute."

I think there are some here who may disagree with that. Anyway there doesn't seem to be anything especially exciting here unless you already know what you want and you're just here for the low price. Otherwise, I'd shop around and do a bit of product research before you buy.

By the way, to the unhappy reviewers before me I'd suggest you take Zwee up on this offer, which is in their FAQ:

"You find us an unhappy customer and we'll buy you a steak."

Vegetarians should presumably send protest mail.

Thumbnail of user melodyf
1 review
0 helpful votes
July 16th, 2012

Cannot order from this site. ZERO communication

Thumbnail of user chrisd13
1 review
5 helpful votes
February 18th, 2011

It has a great selection but as you are about to make the purchase it loads and says " FATAL FAILURE" which is obviously not a good sign so I would never suggest it to anybody and I hope this comes to JUSTICE!

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From the business

Zwee sells a range of consumer electronics including video games, cell phones, cameras, gaming consoles, laptops, and TVs.

Company Representative

Thumbnail of user sarahb8
Sarah B.

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