• Zedge

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Overview

Zedge has a rating of 3 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Zedge ranks 89th among Mobile Applications sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Zedge?
Top Positive Review

“One Stop Shopping”

Mary S.
12/6/18

I have used Zedge now for the last 4 or 5 years. Pretty much ANY thing you want, you can find. I personally use the ringtones most often, switching them out randomly. I love having an individual ringtone for different groups of people so I typically know who is calling without having to look at the phone. Also some VERY Cool wallpapers

Top Critical Review

“No Customer Svc, won't accept passwords”

Bob S.
9/23/23

Zedge floods the user with Tiktok installation attempts to coerce you to pay for their "free" service, but then every time I attempt to sign up, it refuses to accept my passwords, no matter how many times I reset them. There is literally NO customer service option. There are no humans available to help you. There is not even an AI that might have the typical 3% chance of understanding your inquiry and steering you toward a resolution. Every time you download a ringtone, you have to shut down the app because the Tiktok installer has taken over the app. Every time you switch phones, you have to go through it all again because they don't carry over from phone to phone. When you find a ringtone, you have to use private headphones if you have a family because so many of them are so vulgar but disguised as something that shouldn't be vulgar. Most of what claims to be Christian is Muslim or Hindu, and a lot of the rest carries profanity. There is no real classical or baroque section because stupid people flood it with rock, death metal and disco. The content is not moderated or correctly categorized. Not only do I not WANT to pay for this poorly-managed service, but I literally CAN'T because the interface won't let me. I have to wonder how they keep their doors open.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user marys1088
12 reviews
37 helpful votes
December 6th, 2018

I have used Zedge now for the last 4 or 5 years. Pretty much ANY thing you want, you can find. I personally use the ringtones most often, switching them out randomly. I love having an individual ringtone for different groups of people so I typically know who is calling without having to look at the phone. Also some VERY Cool wallpapers

Tip for consumers:
So many options to choose from, be prepared to spend some time looking

Products used:
Ringtones, wallpapers and home screen photos

Thumbnail of user karenam1
6 reviews
39 helpful votes
November 6th, 2015

I've used for years and I have always been happy. The ringtones are always fresh. The notifications sounds are fun. The wallpapers are gorgeous and graphic. It doesn't take up a lot of space and everything is downloaded in a blink of an eye. Its user friendly. You can find ANY sound you want. From a babies giggle a kittens meow to a rumble of thunder or motorcycle exhaust to click click boom. Type it into the search bar and viola! Zedge sends you notifications of any new tones wallapapers or games. At Halloween time it sent me a notification of the most popular tones being downloaded. How cool?! You will not be sorry! I gave it 4 stars not 5 for one reason. Some of the tones are "home-made" and can be obnoxious.

Thumbnail of user shelleyd10
11 reviews
5 helpful votes
March 20th, 2017

Zedge is a website that you can get very cool wallpapers, live wallpapers, all kinds of ring tones and notifications. They have games, icons, widgets. If you like very cool and lots of variety you must go check it out. Everything is free, just pick want you want and download.

Thumbnail of user janetc2
2 reviews
4 helpful votes
April 28th, 2011

I was told about Zedge from a friend. I was using Phone Zoo to begin with. But I gave Zedge a try & I absolutely love it. You can download some great music along with wallpapers & more to your computer or to your cell phone. I would definitely recommend it to anyone.

Thumbnail of user bobskiy2000
1 review
0 helpful votes
September 23rd, 2023

Zedge floods the user with Tiktok installation attempts to coerce you to pay for their "free" service, but then every time I attempt to sign up, it refuses to accept my passwords, no matter how many times I reset them.
There is literally NO customer service option.
There are no humans available to help you.
There is not even an AI that might have the typical 3% chance of understanding your inquiry and steering you toward a resolution.
Every time you download a ringtone, you have to shut down the app because the Tiktok installer has taken over the app. Every time you switch phones, you have to go through it all again because they don't carry over from phone to phone.
When you find a ringtone, you have to use private headphones if you have a family because so many of them are so vulgar but disguised as something that shouldn't be vulgar. Most of what claims to be Christian is Muslim or Hindu, and a lot of the rest carries profanity.
There is no real classical or baroque section because stupid people flood it with rock, death metal and disco. The content is not moderated or correctly categorized.
Not only do I not WANT to pay for this poorly-managed service, but I literally CAN'T because the interface won't let me.
I have to wonder how they keep their doors open.

Tip for consumers:
Someone from the company needs to address this and make the payment options accessible because the service is almost unusable when I keep having to shut it off to close out the ads' attempts to install Tiktok.

Products used:
Ringtones, notifications, wallpapers

Service
Value
Quality
Thumbnail of user laurab3654
2 reviews
0 helpful votes
March 20th, 2023

After they carried all content to their mobile app, you need to pay extra for each content you downloaded, only the crappy ones are free!

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About the business

Download free ringtones, HD wallpapers, backgrounds, icons and games to personalize your cell phone or mobile device using the Zedge app for Android and iPhone.

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