ZAFUL

I didn't have a problem with Zaful until today. I tried to pay for my order at checkout with my debit card, which I made sure five times that it was all the correct info, and it also has way more than enough funds. I kept getting an error message saying the payment method is not accepted. I message customer service (as seen below) and get this response

When I first heard if Zaful I was a bit weary of online shopping. But I only had positive experiences with them. They have an awesome selection of bikinis, their sizing was accurate and everything I got fit my body in a very flattering way. All in all I was very satisfied with my experience with Zaful and 10/10 would recommend this website for online shoppers.

Zaful is now my favorite shopping app since the designs and styles are amazing. It's true to size and what you see is what you get.

I ordered 6 bikinis from this website in august. The bikinis were unfortunately sent out in 2 different packages, the first package I received 2 weeks after placing my order. The second package I only got 6 weeks after placing my order, which was very disappointing. 4 of them fit, one of them was too big and the other was wayyyy too small. I ordered the bralette string bikini top in a small, and it was more like a micro bikini, it barely covered my boobs. Though I am really happy with the majority of the bikinis, it was disappointing that those two didn't work out. And that I got the second package so much later, it would have been nice if they at least let me know that they weren't sending all of my bikinis in the same order and when to approximately expect to get it. After receiving the first package I was wondering if they forgot the rest of my order, so their customer service could definitely be improved. But the bikini were good quality and not see through and I will be ordering from zaful in the future!

They say if you order over a certain $ amount that shipping is free, but that means your packages will be bigger and will collect "tax charges". Youll end up paying fedex or DHL $50 dollars in shipping. Its a $#*!ing scam. Ya the bathing suits are cute but not cute enough for that kind of money. So mad rn.
Also, 1 of my packages never showed up and zaful arent doing jack sh! T to refund me.

I had one great experience with Zaful and one mediocre one. I bought some bikinis which were not the size described on the UK size chart and were far too big. The quality of the garments was really high and I loved the design so when the customer services sent me a size down that fit great I was very happy! However in a seperate order I bought a jumper (asymmetrical twist front cropped jumper). Well off it looked exactly like it had on the website, including in size! It barely covered my chest. And when I tried it on the entire design didn't work and it was twisted in the wrong ways and wouldn't lie properly. Probably because the garment was so small and tight and the design was supposed to be loose and hang nicely. I can't fault the quality of the material and customer service gave me a refund immediately. Zaful customer service is very good, they have never let me down!

The swimsuits from zaful are so cute and cheap. It's an amazing deal and i highly recommend. However, the clothes are sometimes weird fitting so I suggest looking at reviews and pictures before buying them and choosing a size. Shipping takes a little longer than brand name stores, but they have to ship from really far away so that's understandable. Would definitely shop again.

They steal your money and don't deliver. Customer service is terrible and they don't ever get back to you with more than a script

I'll put zero stars if I could! Worst company ever! I never received the package, tried to contact customer service for refund my money through emails and phone calls they rejected me. The representative was extremely rude and hang up on me! DO NOT USE THIS COMPANY! Save yourself and your money!

My experience with Zaful has been really really great. The shipping was quick and the product I recieved was extremely high quality. I would definitely recomment Zaful to other buyers because it has never disappointed me. I know I can count on Zaful when I want to buy something that is great quality and that will show up to my door quickly. Zaful is a great company and I think other companies should take notes.

I am very pleased with ZAFUL. It has the best price-quality ratio for clothes I've seen so far. I would repurchase from them anytime.

My experience with Zaful has been really good! Every summer I order some bikinis from their website and most of them arrive within 2 weeks! I have had a couple of situations where I have ordered swimsuits that ended up being unavailable but the Zaful customer service team was very quick to solve the issue and always offered me an alternative that would make me happy. On another note... the swimsuits are excellent quality for their price!

Zaful has an amazing customer service! Whether it's by email or on their official Instagram, I've always got my questions answered. The people whom answered me before were kind and truly helpful, and I didn't have to wait long for an answer the employees there surely love their job and have it at heart. You don't see that much nowadays. I absolutely recommend <3

I bought about 3 different sets of bikinis on zaful and they were all okay. None of them were amazing but the quality wasn't terrible and they looked quite nice too. My only real complaint would have to be the fit of the bikinis. The band of the tops fit a little weirdly on me (but it might be because I'm usually a small but my cup size is on the larger side). Overall not bad. Everything is relatively cheap and okay quality.

I placed an order for several items on this site in October 2021 for a vacation that I was going on at the end of November. It is now December 19th and I still have not received my items. Customer service is giving me the runaround and refuses to give me a refund. This company is a complete joke. Avoid at all costs.

I always wanted to try out Zaful, and thankfully I had the pleasure to do that last year. The bikinis are really good quality and the clothing selection is good too.
Order n. U************** 28-jun-2019

So this was my first ever direct online shopping experience and it was totally worth it.
I ordered 4 swimsuits along with 6 strappy crop tops; they were true to size, quality was perfect and VERY affordable. I totally enjoyed my experience and have been recommending my friends ever since. My order was shipped out in two separate packages but both were received at the same time and I was continuously updated on their where about via the shipping company. Oh and btw I am a customer from Jamaica.

I love this website. They have all the latest trends for such an affordable cost and the quality is great. Their returns are so easy too and people always leave helpful reviews with pictures. Great website

All the clothes and bathing suits I have ordered from zaful have been perfect. I and all my friends buy items from here. I have problems with cheap bathing suits because they are see-through in the water but the zaful bathing suits are amazing quality and never disappoint. I can not wait to buy more clothes and suits for this summer!

Zaful has incredible bathing suits at super reasonable prices. They're always very high quality and they never fail to gain compliments! I highly encourage anyone looking for cute, affordable bathingsuits to download the Zaful app!

I was nervous when I first ordered from zaful, because the prices were too good to be true. I quickly realized that I was so wrong on my initial expectations. The quality was amazing, along with the fit and color of all my products. All of the products fit me true to size, after using the size guide and basing my opinions off of that. I also felt like the quality was as good as something I could get at a popular, trendy, brand store. I was so satisfied with my purchase, I have been ordering from them ever since and very often. They have it all, from dresses, swimsuits, pants, tops, and comfy active sets. I highly support ZAFUL!

Zaful's shipping time has definitely improved within a year as last year my items would take over a month to arrive, now it only took 2 weeks. I love how they package the items. The bikinis all are cheeky though and I wish they had a larger option of bottoms with coverage. Hopefully they start adding models for all their items. The quality of their bathing suits are great though.

I've ordered from zaful on four different occasions. I ordered bikinis, dresses, beach shorts, rompers and they were all GREAT quality and I only had one issue with the bottom piece of a bikini being too small... other than that, the service was great.
I did have to wait a while for some items in my first order.
I got all my other orders within two weeks (to miami)
I will continue to order from zaful and recommend the brand to friends