Until Gone has a rating of 3.97 stars from 946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Until Gone most frequently mention customer service, junk boxes, and great prices. Until Gone ranks 5th among Daily Deals sites.
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Found this site 6 months back and I've been a monthly user ever since. Easy to navigate controls on Until Gone. The deals are fabulous here even without the extra savings during sales. Shipping is fast and fairly priced. All my orders have been delivered, properly packaged and on time. I send my friends to Until Gone when they see my new items! Nobody believes me that quality items can be so cheap!
I was emailed a promo for a portable massage table for $59.99 free shipping. This is a good price as we have looked for a while. The link in the email took me to the site BUT, I made a mistake and opened the site in a browser instead. I didn't realize that purchasing without the link, the prices are different and it wasn't until I clicked complete the purchase that I realized I wasn't getting the sale price. If you then try to return the item they want it unopened etc. and you must pay the return shipping and whatever they charged you to ship it.
I ordered a small game system for my nephew. It never arrived. The package said delivered by USPS. We have cameras. Nothing was delivered that day. We have good neighbors. No one has the package. Untilgone made it my responsibility to search for a package that was never received. They keep saying to contact USPS. USPS is not helpful and will waste your time. But I paid for an item. They paid the courier that did not deliver and consider the buyer at fault. First time this has happened and definitely the last. Beware. Customer service is non existent unless you consider it's your responsibility to research and ultimately lose your time and money
Tip for consumers:
Do not buy here. Go to Amazon, eBay, or temu
Products used:
None
I was emailed a promo for a portable massage table for $59.99 free shipping. This is a good price as we have looked for a while. The link in the email took me to the site BUT, I made a mistake and opened the site in a browser instead. I didn't realize that purchasing without the link, the prices are different and it wasn't until I clicked complete the purchase that I realized I wasn't getting the sale price. If you then try to return the item they want it unopened etc. and you must pay the return shipping and whatever they charged you to ship it.
Tip for consumers:
Make sure before you purchase the price that you thought you were getting you actually get!
Products used:
Massage table
Found this site 6 months back and I've been a monthly user ever since. Easy to navigate controls on Until Gone. The deals are fabulous here even without the extra savings during sales. Shipping is fast and fairly priced. All my orders have been delivered, properly packaged and on time. I send my friends to Until Gone when they see my new items! Nobody believes me that quality items can be so cheap!
Products used:
Boxes, shelving, purse, tablet, yous
I've been purchasing from untilgone for many years. I received an email that said I won $100 gift card. When I tried to cash it and I was denied. They stated an employee made a mistake. I've seen others on this site with the same exact problem as me. This can't be a mistake. Somethings wrong. Company makes a commitment they should stick by it.
How many others have received this mistakenly, hundred dollar phony gift certificate?
Tip for consumers:
This company is unfair.
Products used:
Many throughout the years.
Thank u so much Neva believe the deal I got until I received MacBook Pro great product fast shipping also 5star
Tip for consumers:
Keep up the great work
Products used:
MacBook Pro
If they don't agree they will Suspend you!
I was a good costumer, spent a lot of money with this company. Was dealing with Customer Service trying to solve an old problem. I paid for 3 extended warranties and asked how to find out about the only to be told o has never purchased them. I did send in proof of purchase, confirmed what was needed and that was it. They never told me how to use the warranties. So they expired. I got sick, recovered and finally contacted them again. After being told again that I had never purchased the extended warranties and proving again I had, I was finally referred to a supervisor (Jennifer). After sending me an introduction email I never heard back. She's now ignored 4 emails over 8 days. In addition now the website says I'm a "suspended user".
They do not take responsibility for their own mistakes. Nor are they concerned about customer satisfaction. Only recourse is to warn others about dealing with this company.
Last Date of experience: April 27,2023.
I ordered the junk box. It arrived in 4 days. It was in a bag. Advertised as 73% off; $149 value for $39.99. I added the actual value and it was $85. I would not use half of the 9 items. Binaca breath strips? I have purchased from Untilgone before and was very satisfied. I will continue shopping with them; just not a junk box.
The first couple years as a member I became sort of addicted to the mystery junk boxes. I would always buy one, sometimes more than one, every month. It was the thrill of not knowing what you were going to get. In the last six months I have cut back to having bought only a couple. I have also bought other items, but the mystery boxes are my favorite.
The reason for the four stars is that although they added a lot of free shipping, it takes forever to get your order. For example, my current order was July 14 and the tracking for one item indicates July 28 for delivery. That's two weeks. The second item indicates July 25-29, and it's only an hour and a half away from me, according to the tracking information. I know this isn't Amazon with its two day shipping, but two weeks is a little excessive.
Ordered new batteries for SNOW JOE snow blower and received 'Certified Refurbished' Lithium batteries.
The company 'Until Gone' does NOT answer calls, or website request. This company miss-represents and sells seconds or defective products, their guarantee is worthless. WARNING... doing business with this company will be regretful.
Tip for consumers:
Don't use this site
Products used:
Lithium Battery - Too dangerous to use as it arrived not as new but refurbished
I came upon this gem several years ago and I am still excited to check out what's going on every day! I have gotten some great deals and their daily gift card contest makes it even more fun! From bedding to clothing to tech items you can't go wrong and the prices are terrific!
For well over a year I have looked at the deals on untilgone and bought a lot of items that were terrific deals. I especially love the junk boxes. Everything is always good stuff.
Products used:
to many to list
Ive bought many items from Until Gone, great prices, customer service and products. I got a sunburst mirror that was 500.00 for 150.00, came in perfect condition.
Products used:
Ive ordered many items but the best deal I got was a mirror and a considerably lesser amount
I ordered an iPad I was looking for the generation searched every page and it was never listed on any page. It was one small line place buried in pages and pages in the the bottom. I see that it was a product of 2017 which they did not disclose prominently and they should have so consumers can make an informed decision.
Products used:
iPad older than I wanted. I have this one already and wanted an upgrade.
I've found several great buys on www.untilgone.com. I've even gone back a second time to get more of certain items. Sometimes they're still available but sometimes they're GONE. Lol :) The shipping is quick and items are always packaged securely. Untilgone.com fan for life!
Weather finally broke to put together my nieces Christmas gift, forklift ($426), only to find out it's missing the roof and we can put it together. Upon contacting customer service I got the run around and no resolve. It's a scam of a site! They should be able to provide the missing piece. That's a lot of money spent not to provide the best customer service!
Tip for consumers:
Couldn’t use the product they didn’t provide all the parts!!! $426 later and my neice has no forklift. They should provide the missing part for that amount of money. Not to mention shipping took over a month!! Don’t recommend using this company at all.
Products used:
Power wheels
Ordered multiple times from them and have never been disappoint with the quality and price of their merchandise. Shipping is sometimes a bit longer than some of the Big Box online retailers, but I have never had a package from them lost, lookin at you Jeff B. Their customer service is very quick to answer your questions and find a speedy resolution. Over all a very trustworthy company to do business with.
Tip for consumers:
There is a lot of things on the site, it is best to sign up for their newsletter. They send you their deals frequently and and sometime they give you early access to items before they are advertised on their main site.
Products used:
Have bought many items from them over the years. Most recently were some coke coasters as Christmas gifts last year.
Love to see the new deals and have purchased several times with no complaints. Highly recommend and continue to use!
If only I could rate this 0 stars! I recently ordered a back pack from UntilGone.com and had it shipped to my daughter's address. When I arrived 6 weeks later the package contained a knitted Christmas stocking. I contacted the company, told them of the mistake and they refuse to correct the issue claiming the 'warranty' period had expired. This is not a warranty issue, it is a fulfillment/shipping issue. This company cannot be trusted to stand behind their products nor process.
Tip for consumers:
Stay away from this site. They do not ship the products you purchase.
Products used:
I ordered a 2 liter multifunction portable hydration backpack and received a green knitted Christmas stocking. The company refused to correct the mistake calling it a 'warranty' issue,
This company sells cheap items and treats customers horribly when trying to return an item. I am in the process of trying to return an item and I am being treated like I am scamming them for money. At this point I don't even want them to refund...I just want to return the item and never work with this company again.
Tip for consumers:
Stay away from this site. Buyer beware!
Products used:
Steel Shelving Unit
The bracelet that I bought from until gone are amazing even my mother loves it. This is my first time buying from online store and I'm very impressed.
This company sells cheap items and treats customers horribly when trying to return an item. I am in the process of trying to return a cleanica 360 steam mop That Was Broken Right Out Of The Box, No Steam.
I Called Cleanica 360 Steam Mop, They Told Me That I Had To Go Through UntilGone.com.
The Stuff You Have To Go Through Is Crazy
Their Site Says Stress Free Returns, That's Not True.
You Have To Wait Up To 48 Hours For Your Return Label.
And Then You Have Drop It Off At A Return Shipper Site.
Now You Have To Wait 3 To 5 Business Days For The Company To Receive The Item Back.
And Now It Will Take 5 To 10 Business Day To Get Your Refund.
What Scam!
I just want to return the item That never worked Out Of The Box.
Stay Away From Buying From UntilGone.com
I WILL NEVER DO Business with this company again.
Tip for consumers:
The Return Service Is Terrible!!!!
I've made several purchases from until gone and I've been happy with each one. It's deep discounts and quality products make it a great place to shop. I recently purchased a waterproof bluetooth speaker for a really low price and I was so surprised at the quality of the sound. It was VERY DISCOUNTED! I definitely recommend until gone to anyone who likes to save money on an endless variety of items! Happy Shopping!
Ordered a vaccum cleaner that is advertised for home, indoor outdoor and car use. Only has a car charger plug in capability, so how exactly am I supposed to use this for my home? I reached out to refund and they stated I had to pay for my shipping label since I "changed" my mind. I did not change my mind, I couldn't use the product for what I intended to! Horrible customer service or lack of service. They were very defensive and ugly about everything. Stay far away from this site!
Tip for consumers:
Don't purchase anything unless you're certain you can use it the way you need to.
Products used:
None.
Shipment was incredibly late. No longer needed it, forced me to find an alternative. They refused to provide a full refund for their mistake. Buyer beware.