• Xbox.com

Xbox.com

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Overview

Xbox.com has a rating of 2.34 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Xbox.com ranks 75th among Video Games Other sites.

  • Service
    11
  • Value
    11
  • Shipping
    7
  • Returns
    7
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Xbox.com?
Top Positive Review

“Quality services”

Katarina P.
6/10/21

Its a gaming platform, theres not much to say about that ahaha. But the quality of their products is perfect! They had some stupid marketing over the years. And they failed a lot of things. But its a VERY VERY big company and still managed to not abuse of their users. All my respect.

Top Critical Review

“This is trash bro”

james i.
3/1/24

(Xbox Cloud) WHY WOULD THEY SIGN ME OUT FOR NO REASON BRO, I DIDN'T PRESS ANYTHING, ALL I DID WAS PRESS THE XBOX BUTTON ON THE SCREEN, and now I can't sign back in... GOOD JOB XBOX

Reviews (68)

Rating

Timeframe

Other

Thumbnail of user jamesi902
1 review
0 helpful votes
March 1st, 2024

(Xbox Cloud) WHY WOULD THEY SIGN ME OUT FOR NO REASON BRO, I DIDN'T PRESS ANYTHING, ALL I DID WAS PRESS THE XBOX BUTTON ON THE SCREEN, and now I can't sign back in... GOOD JOB XBOX

Thumbnail of user s28320299
29 reviews
269 helpful votes
March 23rd, 2023

The xbox consoles are absolutely terrible. They always make me lag out of pvp games that I am playing, which frustrates me. A $500 dollar console and this is what you get back. The xbox consoles also take forever to connect to the internet. You may as well get a $1,000 dollar PC so you can not only play video games, but also do work/school on it. Xbox console is just for playing video games. Just get a PC instead, whether it's windows or mac.

Service
Value
Quality
Thumbnail of user mohamedy47
1 review
0 helpful votes
March 26th, 2022

هذه المراجعة تستند إلى تجربتي الخاصة وأنني لست منتسبًا بأي شكل من الأشكال إلى هذا النشاط التجاري ، ولم يتم تقديم أي حافز أو مدفوعات من الشركة لكتابة هذه المراجعة. أوافق على شروط وأحكام Sitejabber ، بما في ذلك عدم كتابة مراجعات خاطئة ، والتي في كثير من

Tip for consumers:
هذه المراجعة تستند إلى تجربتي الخاصة وأنني لست منتسبًا بأي شكل من الأشكال إلى هذا النشاط التجاري ، ولم يتم تقديم أي حافز أو مدفوعات من الشركة لكتابة هذه المراجعة. أوافق على شروط وأحكام Sitejabber ، بما في ذلك عدم كتابة مراجعات خاطئة ، والتي في كثير من

Products used:
هذه المراجعة تستند إلى تجربتي الخاصة وأنني لست منتسبًا بأي شكل من الأشكال إلى هذا النشاط التجاري ، ولم يتم تقديم أي حافز أو مدفوعات من الشركة لكتابة هذه المراجعة. أوافق على شروط وأحكام Sitejabber ، بما في ذلك عدم كتابة مراجعات خاطئة ، والتي في كثير من

Shipping
Thumbnail of user sescamilla628
1 review
0 helpful votes
March 29th, 2023

Cheap controllers that break all the time. 0 customer support and their community standards are a joke. Don't waste your money. Go with Playstation or a PC. Not worth the headache.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewkromm14
1 review
0 helpful votes
September 6th, 2023

I have bmhad an Xbox and Playstation ad long as I can remember I have both Playstation way better hands down and I'm not just saying this to make xbox sound $#*!ty I like xbox for forza horizon the most and xbox is just a shifty $#*!ing system controller problems everyday with it not connecting or signing into my account the xbox I have is new too and I thought just maybe I would of gotten a Terra bite when I paid for a Terra bite but you know what nope I pay a Terra bite and got like a 500gb or some sht upon further investigation completely pissed off with xbox have ahad to buy 3 controllers for thus $#*!ing system and still troubles every day hopefully you'll read this and change your mind and just go with play station cause this is the last straw with me and xbox I'm selling this Mf for a 100 dollars because that's all it's worth after paying almost 350 360 dollars for it $#*! yall scam artist $#*! company stop trying and just sell to Playstation so they can improve your equipment t

Tip for consumers:
Yes first and for most terrible decsion of mine to buy an Xbox terrible will never do that again

Products used:
Nothing from it now because it won't $#*!ing work

Service
Value
Shipping
Returns
Quality
Thumbnail of user austina229
1 review
0 helpful votes
January 29th, 2023
Verified purchase

Let's start off with something everybody's struggling with. The xbox filtering system. The xbox filtering system is so horrible, I'm no I.T. Proffesional but I could do a better job with my hands tied behind my back.

Second issue is the refund policy. Most of the times it works but they can decline it without even giving a solid explanation. They told me that I cant return a game that has been played? Like what! What about all those other games.

And last is the fact that xbox banning system is absolute $#*!. It's never happened to me but a pal of mying got banned while the guy who was threatening us while exploiting a game got away. If playstation had the games xbox did I would've transferred in a heart beat.

Tip for consumers:
Dont trust xbox

Products used:
Xbox

Service
Value
Shipping
Returns
Quality
Thumbnail of user helmudl
8 reviews
8 helpful votes
February 15th, 2017

I've got not only one platform, but others platforms don't work with many great games. So if you like variety, it's good choice. Greetings

Thumbnail of user andop
12 reviews
39 helpful votes
January 5th, 2020

The Xbox One is a great console, I do love that people fight over which is better, the PS4 or the Xbox One when they both run off of AMD's Jaguar. The game variety for the Xbox is amazing, I can play anything I want (Except for VR, that'd be nice to have VR come to Xbox.) racing games, shooters, but not any games like the Hyperdimension Neptunia stuff, but that's fine! Modders can be annoying, but after a quick report, they're gone!

Console speed: 10 out of 10
Console Customization: 7 out of 10
Game variety: 9 out of 10
Usability: 9 out of 10
Xbox One variety: 4 out of 10 (What I mean by Console variety is different types of the same console, like the retro Xbox with like. Crystal, Kasumi Chan, etc etc.)
Xbox 360 Variety: 7 out of 10
Original Console Variety: 10 out of 10
Support quality: 8 out of 10

I own an Xbox One S and I'm very happy with it, it's helped me meet some of my best friends and it also helped me find out what the hell was wrong with me.

Tip for consumers:
Read the terms of service.

Products used:
I have used an Xbox Crystal, Xbox, Xbox 360 Elite, Xbox 360 GO, Xbox One S Halo Five Edition, Xbox One S Gears 5 edition.

Service
Value
Shipping
Returns
Quality
Thumbnail of user murphyt18
2 reviews
2 helpful votes
July 28th, 2020

Why anyone would choose an xbox over a PS4 or Switch is simply beyond me. They say 90% of the world's population are dumb as hell, well owning an xbox proves that. The console has NO exclusives because you can play them all on PC. So why own one?

Thumbnail of user ryane86
5 reviews
5 helpful votes
April 10th, 2019

Just can't do it with these systems that get cheaper each time. Just bought the Xbox one x and it under performs in every single way compared to the s. Games take way longer to load. Response time is ridiculously slow. When I have the 2 next to each other and turned on at the same time the one x is almost twice as slow to load. Complete garbage. Despite my settings it constantly asks me for a password for my profile and yes it is set to my home xbox

Thumbnail of user catusb
2 reviews
3 helpful votes
February 3rd, 2019

I am trying to test certain teams against each other but my Xbox 360 keeps locking into one NHL team against another.

Thumbnail of user dylang17
31 reviews
75 helpful votes
April 3rd, 2016

I mean who needs 60fps if you can have cartoon quality games that give you a headache. 11/10 IGN would buy a PC over this crap again.

Thumbnail of user paulc77
Paul C.
80 reviews
142 helpful votes
May 14th, 2015

Since Microsoft owns Rare Ltd now, I've been looking for a contact form in general to ask them if they're making more Banjo and Conker games. I wanted to contact them because the Rare Ltd. website service sucks because they won't respond. They only have information about their hardware. And also, Xbox Live is extremely expensive. That's about it.

Tip for consumers:
Banjo and Conker are dead now. So an Xbox One is useless unless you like GTA or any other M games. The site itself doesn't list any useful support.

Service
Value
Quality
Thumbnail of user eugenp5
3 reviews
0 helpful votes
June 13th, 2019

I like xbox, but every game/app/ is too high by price. I cant just play 2-3 games i need entarmainment of all kinds.

Thumbnail of user darylm19
Daryl M.
2 reviews
53 helpful votes
March 3rd, 2016

There is nothing I like more at 57 years old than playing some COD and Minecraft with all the younger people of society on xbox!

Thumbnail of user laharld
20 reviews
69 helpful votes
March 28th, 2016

Their network is off most of the time.

Thumbnail of user adams407
3 reviews
3 helpful votes
March 26th, 2018

I love Xbox, It is a well balanced system, and one of the few to have Powered down Updating, where when your system is off but still connected it will be in a sleep mode and still download or update your games, which if Xbox removes this gem from their repertoire, I see many people switching to PS4 or PC. If, we as consumers had a better way to unify these Developers and send feedback, I feel that the next generation of Systems could be easily PC components with Xbox features. The versatility of this system to allow you to access so much content and material for a very low price is astounding sometimes. There needs to be an app or system, like Yelp for game consoles, where we as consumers are allowed to take our combined tech knowledge and apply it to the systems we are building to entertain ourselves with. If this were allowed to happen, I see a much more profitable future for console gaming.

Thumbnail of user jerryc49
4 reviews
8 helpful votes
June 1st, 2015

Xbox has failed to notify users of the problem in advance, nor did they give a solution time frame and nor was there an apology given?!?

Thumbnail of user katarinap16
6 reviews
5 helpful votes
June 10th, 2021

Its a gaming platform, theres not much to say about that ahaha.
But the quality of their products is perfect!
They had some stupid marketing over the years. And they failed a lot of things.
But its a VERY VERY big company and still managed to not abuse of their users.
All my respect.

Service
Value
Quality
Thumbnail of user richardz9
11 reviews
8 helpful votes
October 17th, 2015

Pros:
-cheaper than a Playstation
Cons:
-batteries! You will pay a ton replacing batteries
-charge for online gaming.
You might save money in the beginning but after you will pay a lot more for the gaming.

Thumbnail of user brians202
8 reviews
17 helpful votes
March 19th, 2016

TO MANY UPDATES NEEDED TO PLAY A GAME.

Thumbnail of user normanc1
1 review
2 helpful votes
July 20th, 2010

Unfare the mods on that site are amatures who don't know what they are doing

Thumbnail of user deeg45
3 reviews
3 helpful votes
February 1st, 2018

We got our Xbox last year and use it for everything!

We watch videos, play games, use it for school work (we home school), and actually use it to watch TV more than we do the actual TV. Can't imagine not having it anymore! LOL

Thumbnail of user peterp1525
2 reviews
0 helpful votes
February 25th, 2023

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Tip for consumers:
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Products used:
Need a cheap motorcycle transport
? It’s fast and reliable. Check it here : https://tinyurl.com/z9srwtjf

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulc259
1 review
2 helpful votes
January 24th, 2017

This was my first console and the choice forever. The pc experience gives you a bit more at my opinion, but having those evenings over the console with friends is priceless. Love it!

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2.3
68 reviews
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