The Wall Street Journal

I really like reading the WSJ for its news stories but some of the editorial content is really biased and offensive. I don't understand why the business and consumer reporting is so good but WSJ seems to have no control over the editorials.

Your article ranking an internationally recognized terrorist, Vladimir Putin, as "winner of the year", despite how he destroyed the Russian economy while waging war in Europe is nothing short of kremlin propaganda.

First of all, having the WSJ delivered when I am at home or on the road is a great feature. I like the Kindle Edition enough to want to keep it.

However, I have to agree with others here that say the pricing makes absolutely no sense:

$99/year for the WSJ print edition with the Online Web edition included.

The content has gone far downhill. I would never subscribe, and have felt this way for years, and yet somehow I am still being charged for their service years after the last time I used it. In fact it is a new subscription not sure how it even happened. I would never read this journal and actually have written reddit posts about how much it sucks. Really pisses me off now that times are tough and I have to fight for 150 bucks from these clowns.

The Wall Street Journal is the worst delivery service ever. I used to think the USPS was bad but the USPS makes the WSJ look like a little league team. I like my paper delivered to my house to read but the WSJ is so bad and does not follow up to my complaints to fix their delivery service. I highly recommend to NOT sign up for WSJ delivery as it is a waster of money. I have been complaining to the WSJ for a year now with no improvement. I just had 3 straight days of no delivery!

24 different Sections to click on (see screenshot below). Unmanageable! Spend more time clicking than reading.

I stopped my WSJ membership due to 1 episode of their podcast "The Journal": The hospital at the center of Israel's war on Hamas, reported by Chao Deng and Margherita Stancati. Uniformed, biased, and is casting doubts on filmed evidence of all the weapons, drop bags, laptops, money, left by Hamas. Hostage being tied, baby bottles in a basement in another one - all evidence yet the reporter says "Do we know if Hamas used the hospitals for war? No, and even if yes, should we not bomb it"? Well, even international law allows hospitals used as military command posts to be a target. Israel helped clear and warned for days. Yet the reporter, who is obviously ignorant of facts and has done no research, doubts it. Fire them. At the very least build a balanced view. I will never listen to "The Journal" again, but also I doubt WSJ's ability to write overall a balanced piece. Shame.

In the day of the internet, it is getting harder to find what you want to read in the paper

Subscriber here since 2004, overall since 1996. It is the standard for news and thought provoking articles. But in the last 2 months, my subscription service has been atrocious. I have to call to report missing paper in a daily basis. I get the same nice CSR's reading the script and promises to alert supervisor if issue….yet it is getting worse. Does anyone at WSJ care?

WSJ has been supporting Republicans without any journalistic analysis. Agreed to publish dirt on Biden's son, suggesting paying some high-income households 2000USD does not make sense, so the whole support should be stopped and many more articles that do to make sense.

Moreover, stopping the subscription is made as hard as possible. The only way to cancel is by calling a telephone number. I had to call the US from Switzerland and have been on the line for 30 minutes.

All I wanted was to read an article about the reinstatement of Net Neutrality, but this website just plain sucks by not allowing you to real the whole damn article!

Reading online is more often than not a pain in the $#*!. Phone is too small to read a newspaper and a tablet is only marginally better. I cannot take my computer on the porch with me-32 inch monitor! That is why I signed up to receive the weekend addition in print! So far for the last 2 months I am batting about 40% for getting a paper delivered! Alternatively, by mail is generally OK except when the post office accumulates the papers and then delivers 5 daily editions at one time the following week, which happens on many occasions

I purchased a subscription for $8 for 6 months. At the end of 6 months I received an email that states in writing that my subscription would renew every 4 weeks for $8...there was NO fine print that I missed in this email (screen shot attached). They then began to charge my card $37.99 for 3 months before I caught it on my credit card statement. When I called the first time I was cutoff in the middle of the conversation I was sent to a survey. The 2nd time I called after about 30 minutes of being on hold and transferred at least once I was told there was no record of that email that I received and was told an email to forward it to. I re-read the email address to the attendant to which she confirmed. The email bounced back as a BAD email. I then had to call a 3rd time to wait for over 45 minutes to get the same answer with a different email. They will steal your money and not give it back! I will NEVER buy another subscription or article from them EVER! Don't sign up...you will regret it!

I have enjoyed the Journal for more than 15 years. However, I have noticed a tremendous drop of quality content in the last decade. I understand the social era has destroyed any possibility for publications such as this to thrive by sales, yet you should focus on quality rather than quantity... Also, I don't like the fact that too much time the website has been invaded by ads and basically unbrowsable because of subscription limits... this is not the original intent of wall street journal... to spread knowledge and good content. Please find a way back to the old paper!

Do NOT subscribe because although they say you can cancel at any time, it is almost impossible. There is no way to cancel other than via phone and they just ignore the calls. I have waited more than 2 hours (55 minutes being the longest) trying to cancel only to be charged for another month because I can't get through. Really surprised that a company with the Journal's reputation would be like this.

I'm going to help y'all out. If you want to cancel online change your address in the customer center to a California address, residents in CA ca cancel online, if you want a refund (prorated) tell the customer services rep you want to downgrade to online only or if you only have online say you want to upgrade to print+digital they will then cancel the current subscription and refund the remaining balance when they start to set up a new subscription tell them you changed your mind, now you got a refund, if you want a cheaper rate simply call in and say you want to cancel, they will then transfer you to the subscription management team where they will offer you lower prices and if you keep declining offers eventually you will get a cheap rate, if you want to cancel and they tell you, you have to wait 180 days you can call back 30 days later and get the promo price again... YOU'RE WELCOME

I have homes in The Washington DC area and Boca Raton Florida. Delivery issues abound at both locations. These issues have been ongoing for several years. The paper should abandon delivery as they are incapable of resolving this issue. I see from other reviews that my problem is not unique.this problem seems to be a failure at the papers executive level. If the corporate officer at the top of the company hierarchy should be terminated until someone can be found to resolve this critical issue,

I noticed a couple charges on my account months after I cancelled my subscription. Apparently my cancellation never went through. To make matters worse the price went from 4 dollars a month to 40 dollars a month! I talked to a woman who was completely unhelpful. Long story short, I'm out 120 bucks! I have been reading the WSJ on and off for almost 20 years with this one experience I can assure you that they lost a customer for good. Would not recommend to anyone. I will gladly take my money elsewhere for the rest of my life.

First thing, don't give them your credit card info. I recommend that you read their Better Business Bureau file. They actual earned a rating of F. Looks like they got some extra credit because they have been in business for 141 years. This was enough to pull them up to a D-. They clearly don't care about their reputation or their customers. I now see that so many others have had a similar experience with Dow Jones. Once they had my credit card, they charged more and more each time. When I removed authorization and deleted my card from my account, they had saved an old expired card that I had replaced several years ago and charged it without my permission. To make it even worse they never delivered any of the papers they charged me for. They refuse to refund any of the money, even the unused part of my subscription. They are still not delivering any papers.

They rely on you not to notice that your monthly charge has gone up from the $5 promotional rate to $38 a month. Most people will cancel once they realize but they make enough off of people who don't. It's deliberately predatory. I went out of my way to pay in order to support journalism, but i've canceled and will never give them a cent again. $360 down the drain before I noticed-they know what they're doing.

I had not received Walls Street Journal for 8 months, but got charged premium. The customer services neither able to solve the delivery problems, nor give me the credit. My account number is **************

Boring content so I go online to try to cancel my subscription but there is no way to cancel online! I go to the online chat section where there is a help button for cancellation, but when I click that it says they can't help and that I have to call! So I call, but the message says "outside of normal business hours". WSJ is a lame scam. I'll just do a credit card chargeback instead. Avoid WSJ. Besides, the content is boring AF.

At the end of my trial digital subscription for the WSJ, I received a note that the rate would increase from $4.00/mo. To $39.00/mo. I cancelled the account and received notification that my subscription was officially cancelled at the ending of the current billing cycle. Then I received a bill for the $39.00. When I called (many times) to see why, I finally got a supervisor, who said he could reduce payment to $19.00/mo. But could do nothing to negate the $39.00 automatic charge. This is deceptive and deceitful business practices that no doubt is skimming countless thousands of dollars from subscribers who signed on a year earlier. In addition, return calls from the WSL all came at night with no identification in the caller ID. This is no way to do business and is a stain on the company's longstanding reputation.