WiseSales Questions & Answers

Here’s what consumers have asked with answers from WiseSales staff and previous consumers.

5 questions answered

40% answered in 1 day

Question:

After waiting almost 2 months i went to the bank and filed fraud on wise sales. the bank gave us a provisional credit. you only have 60 days to do this and start an investigation through your bank if you pay by debit card. a little longer through a credit card. we never received the honda generators we ordered. has anyone started a class action lawsuit yet? After waiting almost 2 months i went to the bank and filed fraud on wise sales. the bank gave us a provisional credit. you only have 60 days to do this and start an investigation through your bank if you pay by debit card. a little longer through a credit card. we never received the honda generators we ordered. has anyone started a class action lawsuit yet?

Answer:

I had to call my bank which had issued my credit card and had them get the money back. Wisesales are the most unwise company to use for any purchase. I called the Schumburg police and filed a complaint with them and notified the local Better Business Bureau about their unethical business practices, also the Schumburg Chamber of Commerce. They all acted as though they could care less. I have not filed a fraud charge them since I did get my money back but if you need me as a witness I would be happy to see anyone connected to Wises Sales go to jail!

By Stephen M. over a year old

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Question:

When will i get shipping date? When will i get shipping date?

Answer:

You won't... They stole your money. We have all contacted our credit card company to file fraud charges.

By Nan K. over a year old

Question:

I ordered a wacker plate compacter back on july 24th 2015 and still have not received it. the phone number is disconnected and the website is down. i have sent an email twice and have had no response. I ordered a wacker plate compacter back on july 24th 2015 and still have not received it. the phone number is disconnected and the website is down. i have sent an email twice and have had no response.

Answer:

You need to file a claim asap. Call your bank or credit card and dispute the charges for fraud. Call the local sherif as well.

By Kori D. over a year old

Question:

Are you still in business. i've bought two honda 1kw generators from you in the past but now need some more power.

Question:

I would like to cancel an order with you due to lack of communication with me as a customer and excessive time in filling an order. what is the process and time frame in getting my money refunded to my visa account?

Question:

Are they still in business? Are they still in business?

Answer:

My credit Union has refunded my money and is trying to recoup from Visa. They have never been able to contact these snakes. They also had a rental company, Wise Equipment Rental. You might try that avenue. I did receive a call from the Illinois Attorney General's office in response to my complaint I filed with them. Also Honda Power Equipment was starting a file about this company when I talked with them. You might check with Visa or MasterCard directly I'm sure this is on their radar.

By Scott A. over a year old

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Question:

After 15 days i still don't have a credit to my account for a canceled order. i can't get an answer to your phone. what gives? After 15 days i still don't have a credit to my account for a canceled order. i can't get an answer to your phone. what gives?

Answer:

File a complaint with Illinois Attorney General's office, call manufacturer and call your credit card company.

By Scott A. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

WiseSales Questions & Answers

When will i get shipping date? When will i get shipping date?

Are you still in business. i've bought two honda 1kw generators from you in the past but now need some more power.

Why are there so many negative reviews about wisesales?

I would like to cancel an order with you due to lack of communication with me as a customer and excessive time in filling an order. what is the process and time frame in getting my money refunded to my visa account?

Are they still in business? Are they still in business?

After 15 days i still don't have a credit to my account for a canceled order. i can't get an answer to your phone. what gives? After 15 days i still don't have a credit to my account for a canceled order. i can't get an answer to your phone. what gives?

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