WebEyeCare Questions & Answers

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Here’s what consumers have asked with answers from WebEyeCare staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

How long does shipping take?

Answer:

Thank you for contacting WebEyeCare. Our orders are shipped after the prescription has been verified. If the prescription is provided via upload when the order is placed the order will ship same day if placed before 1pm est Monday - Friday. If the order needs to be verified with your doctor's office this can take on average two business days to completed before shipping. Please let us know if you have any additional questions.

By Angela B., WebEyeCare Rep
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Question:

How do you verify prescription? i don't have it with me. do you verify w/ dr?

Answer:

Proved your Dr. s information and they will contact them.

By Diana B.
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Question:

I need true eye by accuvue can they be trusted to send what i ordered

Answer:

Yes, I've ordered from them multiple times, contacts are name brand & exactly what I've ordered each time.

By Amanda L.
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Question:

If my prescription isn't up to date is that a problem?

Answer:

If it's within a year it seems to be fine. After that I think you'd need a new exam and Rx.

By Abigail C.
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Question:

How long does it generally take to get the contacts delivered?

Answer:

That my friend, is the million dollar question! For myself, and numerous others I've read on multiple different website reviews, it's going on 6+ weeks with a different $#*! A mammy story and excuse every time. Then in what I (personally, I cannot speak for others on this) take as an added insult, each excuse offered is always placing blame on someone else, never once simply admitting fault and owning their mess up.

By Summer M.
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Can’t see your question? Ask to get answers from the WebEyeCare staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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