Miami, Fl 33131, United States
Tel: 877 928-2499
Today is Tuesday 16th of May 2017 and i placed an order since 8th of May 2017 with 2 days delivery and sent a bunch of emails to them and they have never returned any of them. Their phone number provided on the website goes to voicemail at all time. they are not bothered to reply and listen their answering machine as the mailbox is never full and the answering machine is switched to office after hours meaning someone is turning on the answering machine for calls received after the office hours.
This Experience is the worse experience i have ever had in my life for online stores. At least email customers or call them if you are encountering issues. Very Very Very Disappointing and Disrespectful.
We bought a Swiss Army watch from watchesonnet that didn't work properly. We sent it in for repair over 5 months ago and it has not been returned. Phone calls and emails are not returned. DO NOT purchase anything from these scam artists.
I placed an order for a Tissot time piece, and within 5 days it was here! how's that for service! And it was packaged well for the long journey it faced.
I collect Tissot time pieces, and they are hard to find in Australia.
I will without question purchase from you again, world class service. Greg F
Tip for consumers: These guys are awesome, you cannot go wrong.
Hello. I received my Tag Heuer watch in a super time manner. Just a few days. Packaging was perfect, paperwork enclosed & beautiful original box of the watch.
I tried it on & thought the watch was too large. I emailed that I wanted to return & watchesonNet within a few hours sent me directions for return!! Really amazing.
I am thinking that I will keep the watch because I love it and just saw it at Costco for $400 more! Thank you. I will decide to keep or send back tomorrow!!
Purchased a new Movado watch $150 less then any department store. Watch came in new box and the watch was in perfect condition. Watch does not come with the Movado warranty, but it did come with a Swiss Warranty. Great place to purchase your next watch!
Like some others on here, I was definitely skeptical about ordering from a site that I did not have any familiarity about. I did some research and decided that the reviews were favorable. I did 1 day shipping and received the watch the next day. Everything came perfectly. I am very satisfied and would do business again. The operators via chat and phone are also very helpful.
thank you guys for the great watch and great timing of the shipment for my watch. i wear it every day to work and everyone is shocked by how well priced it was. don't believe that it's the real thing
I purchased a watch on watchesonnet. Cheap pricing! I initially had problems with shipment, however turned out to be UPS fault.
Watchesonnet customer service really helped in tracking the watch, and made it easier.
Couldn't find exactly what I was looking for. Called customer service. Rep was so nice and courteous. Couldn't believe it!! Once I finally chose the exact TAG I wanted, I received the watch within 3 days! Quite wild if you all me. Very impressed by the whole experience
What an unbelievable company!! I purchased a swiss chronograph watch and they threw in an extra band without me even asking! It's unusual these days to find a company of this kind. Not to mention their price beat all competition and arrived in only 3 days!! No doubt, I'm now a lifetime customer!
terrible service. phone system go automatically to voice service. I think they are also associated with swiss repair. I sent my watch in for repair. I fear it is gone.
no reply to voice mail or e-mail. they may be out of business. if they are not out of business they should be. do not buy from them or have service by swiss repair, it isn't worth the potential upfront savings.
i ordered the watches and was showing that is available and waited 10days and i called and asked about and they told me they don't have it in stock still waiting
Very strange company.. First- when every retail is open around holiday this company was closed for 4 days. ...Really guys?. Second- they charged me right away, but no confirmation emails, or ability to check status online.. Again.. really? Third- on 12/25 phone message said call back on 26.. On 26 message suggested to call on 27. On 27 I finally talk to person and was told that my order wasn't processed yet.. Not to mentioned that i made an order with second day air...they promised me to get with shipping info back to me in couple of hours. I waited, call them several times no result. And now they closed for weekends.still no email or access to my account.
I'm waiting till Monday .. If no real proof of product being shipped, I will cancel the order and dispute charges through my credit card.. Reading reviews I feel like all positive reviews are fake, as I highly doubt that normally operating company can act like that..will contact amazon after that.
I purchased a ladies Tag from Watches on the net and from "soup-to-nuts" everything was just perfect. Starting with the gentleman that took my order on the phone to the watch arriving on time and in perfect condition with appropriate documents. I will not only buy again from them, but recommend them to anyone looking for a luxury watch.
The worst company to deal with! I spoke to there manger Ben and didn't even know how to handle the situation I been in sales for years.Any time any of my employee makes a mistake on a price we honor the price for the customer for customer satisfaction. The worst company to do business with, I was interested in a Movado 606501 watch and it showed for $716.00 and when i called they said they couldn't give it to me for that price because who ever hands the internet sales made a mistake and couldnt give it to me at that price so they changed it to $895.00
I ordered a watch for my wife as a birththday gift, the process was smooth and the watch came just as described, i would order from watches on net again.
Customer Questions & Answers
Sorry, we do not deal with replica watches.
We can offer extremely low prices because we purchase watches in bulk, and operate exclusively online (we do not have a physical store). We pass our savings on to you. While all our watches are 100% authentic and brand new and come with boxes, paperwork, and serial numbers intact, as we are not authorized dealers for most of the brands that we carry, and not bound by any pricing contracts that authorized dealers are bonded by.
This company is trading under various names. Watchesone.co.uk and Watchshop.co.uk. These companies are selling Chinese replica watches of famous makes such as Rolex. Anyone who has bought a supposedly genuine Rolex, Cartier, Omega etc. should get it checked out. The company is definitely shady.