Vir Ventures Inc.

While conducting a bathroom remodel we ordered a Deck Mount Tub Filler. As we opened the container we discovered the faucet was NOT a deck mount but a wall mount. Subsequent efforts to get the item exchanged have been laborious an unsatisfying. Lengthy times on the phone and little help with chat, have left me no choice but review them poorly compared to other suppliers.

Carefully packaged, item came as described.
Very attentive to detail and responsive. Thank you so much...

My mop arrived with NO HANDLE which was mind boggling. I contacted them and instead of one day, they took two days to respond. They 'escalated' my request to the supplier and told me they 'appreciated my patience.' I have a mop with NO HANDLE and you expect PATIENCE? Not happening.

More people need to report them to Amazon and get them removed. That will be my next step. I can only hope others will do the same.

Watch out for this company's ordering system. I generated an order for 6 mattresses. The ordering system said Virventures only had 4 in stock and generated a 4 piece order which I accepted. The system did NOT decrement the previous order as they showed and, when new stock came in, they automatically shipped me 6 more not 2 more. I tried to return the 4 that are not needed but their customer support want a 25% restocking fee for their screw-up. Do NOT order from this company.

I have ordered a small rug from this company via Amazon. Upon its arrival, it appeared NOT as described in the offer. It looked cheap and ugly, though it had a hefty price of 56$C (66$C tax included!). The company refused to pay for the return and I was forced to pay return shipment myself (31$C)! I understand it is a profitable scam on their part as they force the buyer to take the stuff regardless its poor quality or lose money on the return shipment. Beware! Stay away from these SCAMMERS!

I would not recommend ordering from Vir Ventures. I ordered a comforter set and chose to return it. The return took about 2 months to complete and to make it worse, I had to pay for shipping! They did not give me all of my money back (I was shorted around $5), but I was so disillusioned to continue calling them and emailing them that I didn't want to continue disputing with them. I would be careful before placing any order with this company.

Delivered on time, product same as described.My daughter loves this shoe! She says it's so comfortable and the color is so vibrant! Will order again.

Great product fast shipping. Authentic products and on time delivery. Excellent customer Support. Very happy :)

Have called their customer service 3 times now. Always on hold for over 5 min before I hang up. Last time I decided to wait to see if they ever answer... my phone battery died after 18 minutes. They pretty much ignored my emails, replies with a canned email that said "we have escalated your issue to the concerned team and we will update you as soon as we hear from them." First email was sent about 10 days ago-no response yet. Avoid this business!

Long story short- bought a product, cancelled order an hour later (twice). Seller unable to cancel nor are they willing to contact carrier to cancel delivery. Product description CLEARLY states full refund within 30 days. No mention of paying return shipping, yet they are trying to charge me to return the item. Horrible phone customer service - horrible. 95% of my shopping is done on line and I have NEVER encountered such atrocious service. AVOID this seller and the hassle that comes with dealing with them.

A

Good quality items, great site, had a wonderful experience. Highly recommended for everyone. Thank you.

I ordered 2 lamps from Walmart not realizing that Vir Ventures Inc was the vendor.
I got one lamp in damaged condition... and was charged for 2.
I have been trying to get reimbursed for 3 weeks now... several emails to and from Aaron C. At Vir Ventures have been dragging on. He now claims that the order number I sent is wrong. It is correct. I have a copy of the order. Am very disappointed in Walmart... will not order online from them again.

I purchased a Drive wheelchair from these crooks October 12,2022. It has steadily been falling apart. It is a hyperbaric, heavy duty chair capable of seating 450 pounds. I am far less and wanted it because I'm in it all day being an amputee. I understand a lifetime limited warranty, but under PRODUCT DETAILS, it also says 3 year warranty. I've had to have it serviced 3 times thus far. Their customer service representative said only 60 days! The seat screws were installed backwards and cut my legs. The screws fell out on the right side and one literally broke in half. VERY SHORT! Too short. I'm a 67 year old woman a gentle on the chair. It only goes in my home. I have a transport wheelchair for appointments. If this company can get away with this, it is crazy! It was on Walmart Marketplace. The Attorney General is my next option since I cannot afford an attorney.

Great seller, quality product and as described. This is my second order with them. Will always recommend them.

Hie my name is Benzie. I want to share my experience with Virventure.com which was absolutely great. I purchased sporting accessories from this site. Let me tell you I never purchase sports accessories from online stores as I like to visit local store and buy them personally. But the reasonable price at Virventures lured me to buy it. Ordered it online and wow received it on time. Product was perfect and quality was great. Shopping here was fun. Great site.

Ordered a large chicken coop. It came damaged as well as very cheaply made. I sent it back according to all of virventures instructions. It arrived back to them within a couple days yet it took weeks and constant emails to get my full refund. However, I was told that I would get reimbursed for the shipping since the item was damaged (only had to open on end of box to see the damage) and never received any shipping reimbursement. Was just told that they won't be giving me any of that money back either. I guess virventures is in a habit of sending cheap, damaged merchandise just so YOU can send back and hope that you won't go through the trouble of trying to get your money back. DO NOT USE THIS COMPANY! BEWARE! They deserve ZERO rating, however, this review would not let me move forward without submitting at least one star rating.

Ordered a product through Amazon Prime. VirVentures labeled the "seller" on my Amazon order. All I saw during 2 weeks wait was "running late". Contacted Fedex as they were listed as the delivery company. No package had even been given to Fedex. Using VirVenture's virtual support, no help, calling the company after 25 minutes of hold, no help and someone will call me back as soon as they can to address. Most reviews are very negative and a scam. Cancelled order through Amazon. Waiting for credit on my account. Would NEVER accept this companies services again

Order a rug online through Walmart.ca didn't realize that it was through 3rd party. Have dealt with 3rd parties before through Amazon and never had an issue. Stupid Walmart $150 policy doesn't allow return products at Walmart stores. Vendor does not respond to messages, called Walmart 5 times already with no resolution. Now I under why Amazon is taking over, they actually care about customers. This will be the first and last time I order anything for this company and Walmart.ca

Ordered a table from them through Amazon. The item came damaged. The item was left at my doorstep, but the carrier they contracted with fraudulently filled out the proof of service with my signature acknowledging receipt and in good order. In their policy it states that if you return it, they will pay for the cost of shipping. They did not honor this after a couple of very long phone calls and several emails. They stated that since I signed this statement, that they would not honor their return policy. I explained and even provided proof that i was not even in that state at the time.
Anyway, still out over $350 on a poorly packaged item. They are not a stand-up company. Be wary...

Thank you. Nice material Arrived quickly. I will order with you again. All was on course, the shipping speed was good as well as accurate description.

Delivery was damaged. That had us pay to ship back, then had the balls to charge us restocking fee for damaged merchandise. Asked us to track the package which was delivered to them in 2 days but 2 weeks later was claiming they did not receive. Unethical and a scam. Horrible people to do business with.

I ordered a 2 pack of the vidaXL bar stools and 1 was damaged. I returned it and continue to get the runaround from Vir Ventures to get a replacement. I would not recommend buy anything from this company

I had an incredibly negative experience with Virventures, and I am compelled to share my dreadful experience. Virventures' conduct has been nothing short of deplorable.

From start to finish, their customer service was nothing short of a nightmare. Their indifference and complete lack of professionalism left me feeling disrespected and utterly disregarded as a customer.

After receiving a damaged item from Virventures I encountered nothing but frustration throughout the return process. Their disregard for my concerns and refusal to honor their own policies is absolutely unacceptable. I strongly advise others to steer clear of Virventures if they value quality service and customer satisfaction.

They consistently failed to address my concerns adequately, showing a complete disregard for my rights as a customer. Their repeated excuses about relying on manufacturers and carriers were nothing more than feeble attempts to shirk their responsibility. As a seller, it is their duty to ensure a seamless shopping experience, but they fell embarrassingly short. Their refusal to honor the return policy and their failure to provide a timely resolution were deeply disappointing.

Furthermore, the lack of transparency regarding the 30-day return window and their subsequent denial of my claim showcased their deceptive practices. It is abundantly clear that Virventures places profit above customer satisfaction and fails to uphold their obligations as a reputable seller.

Based on my harrowing encounter, I deeply discourage doing business with this company. Save yourself the anguish, frustration, and wasted time by exploring alternative sellers who prioritize customer service and accountability.