ViewBug Questions & Answers

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Here’s what consumers have asked with answers from ViewBug staff and previous consumers.

81 questions answered
15% answered in 1 day
Question:

What are the top class awards, i got top class 20 week 1 then top 20 class. can you explain to mee?

Answer:

Hello Yasmine, Thank you for your message! We see that Lori F. Has already replied back to your question. Thank you so much Lori for assisting a fellow ViewBug member.: -) To maintain an archive of the communication and for better assistance; please kindly contact our member support team at members@viewbug.com. They'll be happy to assist you with any questions and concerns you may have.:-) Have a lovely day! Your friends at ViewBug

By ViewBug T.,
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Question:

Would you please be so kind as to give me a detailed explanation as to how my photos are sold on the website and the process.

Answer:

Hello Cameron, Thanks for your question. We allow members to mark their own original photography for print sale. We offer 3 print types, members can set their own markup price. The printing and shipping is handled by our team. You can view more about selling photo prints on ViewBug, here: http://bit.ly/VBprints

By ViewBug T.,
Question:

I would like to know why i can't get a straight answer to my question: does viewbug operate like fanartreview? do you pay for a premium or pro membership, and then have to pay more to get increased views of your work? just a simple "yes" or "no" will suffice.

Answer:

Hello Rebecca, Thank you for your follow up message! We do not charge additional fees for exposure or any other features. Our members have the option to keep their account as a Free Lite account if they prefer or pay for Monthly or Yearly Premium or Pro membership. If you have any additional questions, please kindly contact our member support team at members@viewbug.com as we are required to provide support and/or answer questions via our own support portal to maintain an archive of the communication. Have a good day!

By ViewBug T.,
Question:

What does winning a staff winter selection award in 2015 december mean in viewbug? i received it and i want to know more about it. does anyone else in viewbug win this same award for december 2015 or is it only myself. my wife and friends want to know what this award means and is it a big deal for an amateur photographer that is relatively new to photography? thank you for the award and your understanding of this question.

Answer:

Sorry to tell you, but Nyone can be a photographer these days. It doesnt mean you are talented. With so many filters, bells and whistles and Photoshop being so advanced, you can be a poor photographer and seem skilled if you have a good grasp of Photoshop. You can fix, alter and correct anything. Back in the day, you had to do everything yourself and it took years to perfect. Not anymore.

By Elysee B.
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Question:

How many images received "member selection award, december, 2016"?

Answer:

Hello Tony, Congratulations on your Member Selection Award.:-) All members received this award for their most viewed photo on their profile, this year! This award is not connected to any contests, prizes, or special features. If you have any further questions or concerns, please contact our member support team at members@viewbug.com Have a good day! Your friends at ViewBug

By ViewBug T.,
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Question:

Answer:

Use a reverse search in google. Do others the favour, too. In case you find a copy of somebody else's image, report

By Annette F.
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Question:

Answer:

Hello Janet, Thanks for your question! We have a peer award system where members are able to give/receive awards to one another. This is a great way to show recognition for photos that you truly enjoy. Our staff and judges also have awards that they give to photos whose photos stood out. This is often based on criteria such as creativity, composition, perspective, etc. We have a helpful FAQ center here: http://help.viewbug.com/ and you're always welcome to contact our Member Support Team with any questions or concerns. Here's a quick link to contact the support team: http://help.viewbug.com/customer/portal/emails/new

By ViewBug T.,
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Question:

What is in the ambassador swag bag? how many people have reached that level?

Answer:

: Hello Derick, Thank you for your message. When members reach Ambassador level, they are eligible to receive a ViewBug swag bag. Unfortunately, we don't release the contents of the swag bag as it's supposed to be a surprise for eligible members. We also do not publish the total number of members who reached the Ambassador level at this time. If you have any further questions or concerns, please contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a great day! Your friends at ViewBug ------------------------------------------------------------------ Hello Mike M., We are sorry to hear that you didn't receive your Swag. We send out a notification email to members who reach 500k Points requesting their shipping address. It's possible that our email went to your Spam / Junk folder. No need to worry. Simply contact our member support team at members@viewbug.com and they'll be more than happy to assist you.:) Have a great day! Your friends at ViewBug

By ViewBug T.,
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Question:

Answer:

Hi Jim, Thank you for your message! You can see all your awards by clicking on 'Awards' tab within your ViewBug profile. If you have any further questions or need assistance, please contact our member support team at members@viewbug.com Have a lovely day! The ViewBug Team ------------------------------------------------------------------ Hi Janet, Thank you for your message! We have many members that won prizes from all over the world. You are welcome to reach out to contest winners and confirm with them. All contest winners are announced in our Blog at http://www.viewbug.com/blog/winners. If you have any further questions or concerns, please contact our member support team at members@viewbug.com Have a nice day! The ViewBug Team

By ViewBug T.,
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Question:

Answer:

I have been asking a similar question, but regarding contests and challenges. It came to mind while voting on a contest that I couldn't POSSIBLY look at and vote on all the entries. It's simply too taxing. So what happens to those whose work never gets seen, let alone voted on in a contest? It seems the answer ought to be some sort of scrambling process whereby every time someone goes in to vote, the order of the photos is automatically scrambled to provide a different lineup and at least even the odds of your photo(s) being seen and voted on. With some contests getting 20,000 or more entries, how can we be assured our work even gets SEEN?

By Rebecca B.
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