USPassportOnline

We paid $180.00 just to fill out USA passport's applications. This fee does not cover any passport fees.The forms are free and you pay at the post office by check or money order. Don't waste our money.

I was in a hurry. I had seen the real US Govt. Site previously and this one fooled me due to similarities. Shame on me. However, make NO mistake, this site is a SCAM. Google should really do a better job of listing known legitimate government sites first.

This website is a scam. I took the paperwork to my local passport office and they informed me about them being a Scam. They charge you for them feeling out the application for you. Not for the actual pp card or pp book. Make sure you don't file to get a passport online. Go to your local passport location. And report possible passport fraud to *******@state.gov to avoid them stealing your personal information and identity.

$90 to just fill out a form that you could do yourself. None of the money goes towards the USPS or State Department fees.

Quick and easy. Excellent service. I would use them again and again. They were very helpful and easy to do business.

Do not use this site! They are the worst! Take your $$ and you still have to pay the government fees when you actually apply! If I could give a rating of below one star I would

SCAM! This website is the first to come up on google. I thought it was a Gov site and that I was renewing my passport book. They charge $70 just for their fee for basically printing off papers that you can get off the legit gov website for free. My bad for not looking more closely throughout their site before giving them my money! So now my passport cost me $180 instead of $110! Beyond frustrating!

BEWARE! 1 day after using this site bank accounts and credit cards were opened in both my and my husbands name. The phone number they contacted us from was disconnected. Not sure if they sell the info or use it themselves but beware.

This company is very deceptive, I believe they hijack your browser. It actually appears that you are on a government website, you are not. By the time I realized I was not I had paid them 90.00, I asked for the money back and they refused. They are nothing but scammers. I reported them to the BBB as well as Florida Attorney's General office. On the BBB they have one star, noting but negative reviews.

Wanted was renew my wife and my passport. On Internet typed in keywords, ended up on this site. Thinking it the gov. Renewal process, filled in all personal into, paid $87. Then back to Internet to apply for wife and ended on official gov. Passport site, filled out info on a pdf file. Saw she would eventually pay $130 wonder why mine was only $87. Opps, big mistake. You don't need pay $87 to be told you filled in required planks, plus they provide link to actual pdf form. This site sure looked official with gov. Looking logo and masthead. Beware, this site should be taken down. Won't lett me attach proof of purchase, but they show Form Renewal DS-82, ref. Code: XFSRQ7ZU, date 07/02/23 4:30pm

This agency provided misleading information which has led to us quite possibly missing our flight deadline. We purchased an expedited passport service through them and while they provided an exhaustive checklist for us to follow, some of the key details were incorrect based on rejection from the US Post Office itself.

Staff is misinformed as to what actual requirements are and not only were we rejected by the Post Office but when we resolved the issue on our own, this agency sent back our documents to us instead of processing them because of a clerical error on their part. No apologies from them. They did offer us a refund (even though you lose money on the expedited shipping you have to pay yourself) so if you're interested in wasting a huge amount of time and money this is the agency for you.

To make matters worse, their attention to detail during support sessions while passing you from agent to agent is mind numbingly painful. My personal opinion is do not risk your trip - find another agency!

Check out all of the 1 star reviews and BBB Warning! The site appears like a government entity to make entering your personal information so easy! They immediately charge your card and you receive no confirmation email or instructions whatsoever. If you don't have anything better do than contact your bank and dispute charges and cancel and renew your debit card... this is the site for you.

I also consider myself cautious on-line but fell for this one. First site on the search. The site misleads that the fee if for the passport renewal. They charged me $90 to fill out a form... could have obtained the form at the post office and completed the two pages in 5 minutes. There is also no contact number to reach on-line, just an email form. I will try to challenge the charge with my back, but unlikely...

They follow through with nothing and won't answer phone calls. The web site given is of no use.
Go to your local county government office (auditor) and apply. Much easier, simple and safe.

All they do is take the information you give them. Put it on a US passport application & send it back to you to print. Each one of us is MORE than capable of going to the library, get an application & fill it out FOR FREE!

Rip Off SERVICE!

Do not confuse this website with the Government website. The application you complete at this website will not reach or be processed via the actual government website. They will return the application via a PDF file. Inasmuch, its remarkable that this website is still active when so many people have criticized it. I'll be sending a complain to the BBB and the State Attorney's office.

This is a scam. After paying the fee, I was concerned about the confirming email that provided instructions on how to register a complaint, and a link to their terms and conditions. They clearly anticipate complaints after fees are collected and it becomes clear what they do NOT provide. Also in reviewing the website, there is vebiage in tiny, tiny font that this is not a US website. They are intentionally misleading customers. Avoid!

Yes, it is a scam. No one answers the phone, which leads to some company not even called the same thing. No way in hell am I uploading more documents, I cannot believe I fell for this! I am no novice to scams. This is my fault for not going through the US government official site. I have disputed the charge as they ignored my email for a refund.

I was lucky enough to be curious to explore the fine print, to my shock they say that they are NOT affiliated with the US government and that they are an independent agency. They charge 90 DOLLARS just to fill out a form and make sure that there are "no errors". Just go to the actual government site that ends with.gov and be on your way.

Even though the website is a bit misleading, and I was upset when I realized it wasn't an actual government site, I can't say I regret using USPassportsOnline. It was surprisingly easy and stress free and I had my passport within a month. A phone call and some emails answered all my questions by very nice people. I would used their service again.

I am not a novice to scams and this one got me. I forked over $70 to basically fill out a form online only to uncover it did not cover the cost of my new passport. Ridiculous!

Not a wonderful company. Promised me completion dates and it became my responsibility to follow up with them. 14 day passport service took over a month. They did refund $50 of their fee, but overall not a great experience.

You can't download the documents. Site looks very legit so obviously they are talented crooks. Do not fall for this scam! I would give it a zero rating if that was an option.