U.S. Medical Supplies reviews
Raleigh, NC 27610, United States
Tel: (800) 922-3659
I did a lot of online shopping and this was the best deal offered. It was shipped right away and I put it together myself and I'm a 77 year old lady. I ride it back and forth to our pool and can't wait to take it on our cruise. I love it and most of my neighbors have tried it out and all agree. It's great.
service quality and delivery is excellent. I had chair sent to nursing home.
driver took chair in and helped me unpack it so my wife got to use right
away. I highly recommend us medical supply and the help I got from
I ordered my scooter and it arrived within the week! I didn't hear anyone ring the door bell, but the dogs let me know somebody was there. The large box was sitting on the porch and the delivery person was gone! My neighbor across the street came running over (about as excited as I was) and she helped me pushed it through the front door and into my living room and lay it down so that I could cut it open and remove my scooter parts. The instruction sheet was glued to the tape so that I cut them in half (it couldn't be avoided) when I cut the box open. I had it mostly together by myself except for the positioning of the arm rests, which my son helped with later when he came by. The directions left a lot to be desired anyway. Nerve damage keeps me from walking far or standing for long, but I can get around inside my house for short periods (thank goodness). The battery was fully charged and I tried it out inside the house, terrifying my pets! LOL!!! After riding it in the dark to the local Heritage Festival and almost being run over by trucks twice on the way there, I got the Police Chief to follow me home with his headlights on so that I could be seen. I've since purchased a clamp-on flashlight to attach to the front of the basket and a little flashing red light attached to the back of the seat for being seen in parking lots at night or any further sojourns around town after dark! I just love this scooter!! I must take most of it apart to put it into my small SUV and then reassemble it when I get to where I want to use it. The parts are a little heavier than I'm supposed to lift, so hubby is making a "lift" to assist me with that. Oh, and the picture doesn't show that there is a pocket on the back of the seat with a flap closure that attaches with velcro. I find that very handy to keep my flashlight in when it's not in use!
The stairlift is positivly fantanstic. I should have gotten it years ago, it's saving my legs and knees from tremendous pain. I can carry things up the stairs without effort and send things up without climbing the stairs.
Betty from Michigan
Purchased this chair for 96 yr old mother. Lives in assisted living facility. Has lost all the strength in her legs to stand up or sit down. This chair is very useful. The people at medical supplies were very helpful and courteous. The shipper brought the chair into the facility from his truck. Now just waiting and hoping for some type of Medicare re-imbursement!
My 88 year old mother-in-law suffers from osteoarthritis, plus recently fell and broke her leg. Getting up and down from her chair has been difficult, and caused undue strain and pain on her back. Since using her Pride chairlift her pain has been much less and she absolutely loves it. Just as important to me was the ease of purchase, the customer support received when choosing the right chair for her body size and needs, the incredibly good price as compared to other vendors, and the rapid fulfillment and delivery of the chairs.
we recently purchased two Rave stair lifts from us medical supplies. The service was great and the agent that assisted us was very professional, kind, and helpful. He did not just sell us our stair lifts and leave us but assisted us in the installation as well. The stair lift are wonderful and serve a great purpose. I would highly recommend the rave stair lift to anyone who is elderly or has a disability in any way. The stair lifts make climbing steps safe and easy. They are great!
I went to the site not knowing anything about stair lift chairs. Michael Noneman was extremely knowledgeable in the industry and extremely helpful in directing me to the chair that best fit the needs of my parents in their home. I am a general contractor so I decided to self-installed the system and everything went smooth. I could not be more happy with how simplified the website is for explaining how to measure the staircase in order to properly order the chair system. Overall I would highly recommend US Medical Supplies to anyone!!!
Hello, my name is Nereida Ramos and I have just received my Go Go Scooter from USMedicalSupplies.com, and I loved it!!! Roger was a great help in deciding which scooter was best for me. It has a massive amount of power and speed and is quick and easy to put together when your on the go. I fell in love with the scooter the first time I rode it and it was easy for me to drive. I would strongly recommend this product to everybody who is always on the go and needs to be in two places at once because it is strong, quick and easy!!!
Thank you so much Roger and everybody at USMedicalSupplies.com who helped me receive my scooter in the best condition!!!
I had a great experience with U.S. Medical Supplies. The lift chair I ordered, and the addons, all arrived in a timely manner and the setup was complete and explained. The chair works just as promised. Very happy.
I purchased a lift chair recently.
The staff was very helpful with all of the chair pricing details and shipping.
We received the chair on the ship date as promised, and the chair quality and performance has been excellent
My old scooter was eight years old with a couple of batteries updated. It was slow and barely made it up the ramp into the house. My new scooter is faster (a bunch), more power and pulls up the ramp like it isn't there. Very comfortable as I use it in the house and in the yard - on grass - with no problems.
Wish I had purchased the new scoter a year or so ago. I would have saved the cost of a battery pack and a new cushion.
Great buy and made my life a bunch easier!!
had no problems w/them at all. Ordering was easy, but you must pay extra for items to be delivered INSIDE & set up. Golden lift recliner I ordered is very comfortable & love the velvet fabric.
We had a great experience overall with this company. The sales reps were wonderful, very knowledgeable and experienced about their products. We are general contractrators who installed the stair lift for the homeowners and they are very happy with the product. We would highly recommend this company.
I've had the chair about a month and I am pleased with everything accept the seat cushion gets my rump a little sore by the end of the day/ The service was good and the chair was delivered in a timely manner.
this website is well put together and user friendly. it is easy to navigate and place an order. overall I give it 5 stars and would recommend it to anyone who is looking for medical aid devices.
Stay away, they promised free in home delivery with a lift chair order. The day of delivery, delivery company wouldn't bring it inside. No one was at the place of delivery who could physically lift the chair inside the premises! Had to refuse delivery. Getting through to customer service thereafter and trying to get a refund has been a nightmare.
The rubix model was purchased and installed for my mother-in-law, who is recovering from a stroke and has come to live with us. The lift was installed and operates as promised and she she thrilled to this degree of mobility in her control. The support offered by the company is what helped us to make our decision to go with Ameriglide, as opposed to another company on a long list of providers. Dusten Jorden was an asset to the company and a tremendous help to us.
First Fed X sucks. Their drivers are excellent. Now we tried several sites selling Rubex chair lifts. We chose Bob Mammino as he was polite, easy to talk to and not pressured. The support people you had were very helpful and polite. We installed two lifts and the first one we had many laughs and spent a couple weeks installing but the second one went in in less than 1/2 day. Have passed on our experience to a few friends and suggested they contact Bob before doing anything.
Customer Questions & Answers
I am trying to get repair services in North Texas for my new stair lift I bought from them this spring. Their mail box is always full. Good luck.
No. I feel I've been cheated by US Medical Supplies. I ordered a lift chair from them more than a month ago and gave them payment information. They've charged me but never delivered my chair. Now I'm seeing other complaints from people who also paid more for "White Glove" delivery and installation service an they didn't get good service from them either. I was charged $1015 for the chair and $189 for delivery and installation but I have no chair yet. Undoubtedly gnomes are building the chair in China and it's being shipped by slow boat to PA where it will be shipped by mule train to TX.