US Global Tech has a rating of 4.89 stars from 2,850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention customer service, great job, and computer problems. US Global Tech ranks 3rd among Tech Support sites.
No critical highlights yet
It took 2 days, but Joseph has been an excellent technician. He worked tirelessly to solve some thorny proplems and ended up giving me great confidence in my computer again which was plagued with viiruses and was unable to communicate with my printer. Joseph solved these problems and installed Norton Antivirus & Protection which is what I needed. I am grateful for his knowledge and skill in giving me back my computer as it should be. I highly recommend him.
It doesn't look like a professional service. Especially I didn't like their unfriendly customer support centre.
It took 2 days, but Joseph has been an excellent technician. He worked tirelessly to solve some thorny proplems and ended up giving me great confidence in my computer again which was plagued with viiruses and was unable to communicate with my printer. Joseph solved these problems and installed Norton Antivirus & Protection which is what I needed. I am grateful for his knowledge and skill in giving me back my computer as it should be. I highly recommend him.
Edmund told me it would take 2 hours, and it is now 6 hours later. Spent my whole afternoon and half of my evening getting this update, cleanup and new Macaffee installed. Way too long and I had to leave the house for an appointment, only to come back and it still wasn't finished. Have to do better with how long it takes. However the technicians (2) were helpful and polite.
The service I recieved from Armel was Excellent. He did a good job on follow up. He was punctual and helpful in many ways.
Marc is an exeptionally patient and profesional tech advisor. He took care of me and saved my day. I could not have done this without his help!
Products used:
Trend Micro Maxium Security
Your representative who answered the phone was impatient. She seemed to be in hurry and at first did not want to take my correct phone number to have a technician call me. In fact, i'd say she was rude! Technician more helpful and patient. I DO NOT wish to continue being a U.S. Global Tech customer.
Dan Robert, very professional and very exact. I enjoyed his feedback and the information that he gave me and he gave me great comfort to see that my machine is working fine appreciate all the help very professional and everything you did. Thank you.
I wanna say that Dan was thoroughly professional, knowledgeable, capable of all the help I required and excellent in every way. I enjoyed working, meeting and getting help from him, and I can recommend US Global Tech company for everyone.
Eric Cillan was a pro and helped us from beginning to end to get our computer issues resolved. We couldn't be happier.
I had problems right from the start from my credit card not being accepted on the site ( other sites ok) When finally downloaded, the activation code didn't work. Tech support took over and finally got things going, then proceeded to clean up some malware issues on the computer. Mary, the tech, was very helpful. I was surprised that I had to purchase an additional product in order to complete cleanup as I thought the Kapersky product would accomplish this
This is a typical tech support scam ran in India. They've been sapping money from oblivious people to solve non-existent viruses.
Too early to confirm just had it done and its 11:30 pm although the tech was very good and patient. She also displayed excellent customer service.
I received a really nasty e-mail saying they had my passwords and was threatening to expose all this stuff and wanted 4,900.00 not to put it on the web etc. The first thing I did was call the law, because none of what they were saying was true. they said they could do nothing so I called your office for help.
Thank you for your service. Now I will go back and change all my passwords and make them stronger.
Thanks once again.
Melanie Green is an exceptional technician and incredibly adept at her job. A very important point is that besides being a brilliant star in these dark days, she is sweet, fun to talk to and compassionate. I am the last live person out of the World Trade Center (North Tower) alive but barely. Her love for her job and" Our People" of the U.S.A. is to be commended. Bravo Ms. Green, thank you and God Bless You and Yours. - Jose Vidal Maseda.
The technician was professional and responded to my concerns. I am very pleased with his service. He had a "no quit" attitude in working with my cd player on my refurbished " Dell" desktop. I am a senior citizen who is challenged by computer language and instruction. I would personally recommend US. Global Tech to my friends and associates because of the service I received today from Jason.
Shirley Gamble
Very easy to talk to Raj, very helpful in my problems, he help me fix my problems on my computer also with the printer and iphone
The technicians seem to be be quite knowledgeable and have great patience and attention to detail. I am satisfied with the work they performed.
Our technician understood the problem right away. The original issue was dealt with and the secondary issue, our subscription was handled right away. We like your tech's and company!
I am a senior citizen and was struggling to clean my computer in order to do some software and map downloads. The US Global technical representative was persistent in cleaning my computer and literally
Spent hours at this task. I have not requested any further service but the initial service I received was excellent.
I called and they said they would call me back in 10 minutes and i called them 45 minutes later. But they did fix the problem.
I called for help in fixing the computer and was greeted by a pleasant woman. I was asked what I needed and she took it from there and in 48 minutes all was corrected. It was pleasant to talk to someone that spoke clear English and I was able to clear up my problem so easy.
I wnt to thank Cha lie for all her har d work to hep someone out who can't help themselves. She is the best. I thank her with all my heart rt. Leel
Dan is wonderful. He cleaned my computer and was thorough at it. I am a mum of three so at times my kids spill over dirt on my computer. Dan made sure that he left everything clean just a promised.
I was very pleased with Gladice. She was very professional, and extremely pleasant to talk to. Norman Barbee
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!