• US-Immigration

US-Immigration

Overview

US-Immigration has a rating of 1.17 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about US-Immigration most frequently mention credit card, official government, and google search problems. US-Immigration ranks 209th among Immigration sites.

  • Service
    23
  • Value
    21
  • Shipping
    14
  • Returns
    16
  • Quality
    21

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 3) it's so-called "copycat government website" in UK and five were arrested in 2014.
  • Legit Government site does not charge a penny for same service!
How would you rate US-Immigration?
Top Positive Review

“Thanks.”

Professor TMJ I.
11/7/22

Surprisingly the immigration system under Biden administration has been good and the process too much easier and swift Thanks to the authorities. Kindly keep it up.

Top Critical Review

“Scam, beware of them”

Martin Č.
1/23/24

They overcharge for ESTA application. ESTA costs 21 dollars and they charge you 98 USD. Their website looks very genuine and one would not think it would be a scam. At least I checked that my ESTA application is approved. They did what they were paid for, but this is a very dishonest way of business. Shame on them, stay away from this company.

Reviews (155)

Rating

Timeframe

Other

Reviews that mention popular keywords

government website (22) government site (15) gov site (10) google search (8) credit card company (5) web site (9) federal trade commission (6) gov website (5) credit card info (7) application (42) money (50) scam site (5)
Thumbnail of user joker6021
1 review
1 helpful vote
January 23rd, 2024

They overcharge for ESTA application. ESTA costs 21 dollars and they charge you 98 USD. Their website looks very genuine and one would not think it would be a scam. At least I checked that my ESTA application is approved. They did what they were paid for, but this is a very dishonest way of business. Shame on them, stay away from this company.

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Thumbnail of user ciseaux
1 review
0 helpful votes
February 13th, 2024

I applied for ESTA and genuinely thought I was using the official website. Now I realized I had been charged for $100 instead of the real cost $20. I am so mad. I could ask Visa to cancel my payment (which I had not noticed I had done) but I am afraid they will deny my esta.

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Thumbnail of user orazn
1 review
1 helpful vote
August 3rd, 2021

Beware! These are scammers. Will get your money and do nothing. When you call and ask either for service or your money back they will just hang up on you

Tip for consumers:
DO NOT use this site!

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Thumbnail of user professortmji
1 review
0 helpful votes
November 7th, 2022

Surprisingly the immigration system under Biden administration has been good and the process too much easier and swift Thanks to the authorities. Kindly keep it up.

Thumbnail of user brucet255
1 review
0 helpful votes
October 3rd, 2021

Charged me $250 for I-90 form, which is free in USCIS website. The most disgusting thing I had in US. Be alert! Keep away this cheater.

Tip for consumers:
A cheater. Keep away!

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Value
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Thumbnail of user patricka38
1 review
13 helpful votes
May 17th, 2016

The service has worked very well for our family. Our case is clear. My wife does qualify. We just needed help filling out and providing all documentation correctly. This site provided that step by step guidance. We renewed my wife's Permanent Resident Card successfully and received the card. Now doing Citizenship and waiting for Test Date and Time. Biometrics completed. For us it avoided having to pay for an attorney to file the applications.

Thumbnail of user qamara6
1 review
1 helpful vote
December 12th, 2021
Verified purchase

Hello sir i am apply for work feb 2020 but this time no response i am payment ok but this time no cotect me

Service
Thumbnail of user sa227
1 review
4 helpful votes
November 28th, 2019

Hands off its a scam concern.
Long talks different telephonenumbers from New York.
They charged 555 CHF for things they cannot proof and they give no confirmation for anything.
Every time they want new or other informations or something from the papers its not right anymore.
Every next step cost more money. At least they want to charge 3500 USD.
The Bank is in Spain; the currency in £.
If you don`t want to pay they really try every trick that you change you mind... even emotional tricks.
And so on.

Thumbnail of user ac426
1 review
11 helpful votes
January 27th, 2014

Well, I fell for this too. However, I called and was able to get through after about a 5 minute hold time and they refunded me the money back in full with no questions asked when I informed them that I thought I was on an official government website. I am concerned about the information that they now have, but nothing I can do now. I will keep an eye on my credit report and bank accounts. Feel dumb but at least got my money back easily.

Thumbnail of user ashwiniv
1 review
7 helpful votes
April 29th, 2019

I was looking for EAD. I paid by mistake but it was not the service I WAS LOOKIG FOR.
Thankfully, they refunded..

Thumbnail of user johnj1090
2 reviews
14 helpful votes
October 30th, 2019

The US Immigration site is purposely designed to confuse users and make sure the NEVER get ANY information... Their phone greeting is extremely long and complicated

It would be so much more decent if they just shut down this crazy web site then play with people's mind! Shame On Them!

Thumbnail of user sunitas13
1 review
6 helpful votes
September 19th, 2019

This site has duped us by popping on the gov site so one gets confused and get mislead
I am trying to figure out a way to get my money back.
Why not anybody take any action towards these people?
It's a huge fraud. They are giving bad name to the community. I was charged for$165 when I didn't avail their services. Highly disgusted by their mode of operation. They are refusing to refund my money. This site should be banned totally so that many people are saved.

Thumbnail of user emilias22
1 review
3 helpful votes
July 15th, 2020

Scam. Took money and dont pay back. Stupid me in the morning and easy target when i told i woke up to the call and english is not my own language. Told in the first call tvat i dont wanna continue and that tjey give me my money back staight away. They told me to wait few days that they call me back. Then money left and now they say that they cant do anything a out it. Total bull$#*!! Dont do the same mistake than me! Lets bring this $#*! down guys! I will make sure that they regret to mess with me. All love for all other victims

Tip for consumers:
Just dont use this $#*!

Thumbnail of user osvaldov5
1 review
11 helpful votes
March 14th, 2015

Just like all these people writing bad reviews, its simply because you do not read what youre purchasing before you enter your credit card then you get mad when you really find out what it is, hello? Take the time to read something before you purchase, its so simple... the times i have called them to help me with my i751 i waited about 2 mins before they answered, 2 different girls answered very kind they told me there was a wait for me to get assistance which i appreciated and when i talked to customer service they helped me understand the whole process, went over the whole application and instructions, yes they charge but its better to pay a much cheaper fee than an expensive lawyer, anyways, they really helped me. People always make sure you read before you buy that was youre not getting all worked up for

Tip for consumers:
always read what website youre using before you buy !

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Thumbnail of user kimberleyt7
1 review
5 helpful votes
July 7th, 2018

Do not get tricked into paying these people for a service that they do not provide. Applying for citizenship at US site is free of charge. I called about a refund and they told me there terms and conditions are clearly written on their website so too bad, they don't offer refunds. I will take this up with Amex and see if I can get my money back. What a waste.

Thumbnail of user alexz25
1 review
10 helpful votes
August 13th, 2015

Wow, the majority of the reviews are about the user's inability to read the first sentence on the site, which clearly states that the site is not affiliated with the government in any form. As to the looks of the website - can't blame a business trying to look as official as possible.

The value of using the site exceeds the price you pay, if you need those services. It stores your half-filled application online while you are researching the info. It keeps the form current, as it changes often. You can call 24x7 and get good explanation about different questions or procedures and options. Usually under 5 minutes. You alternative to that - go to immigration lawyer which will cost a lot of money or call a government agency and waste hours on the phone waiting.

In summary - if you are paying before reading the first sentence on the site - it's on you.

Tip for consumers:
If you just looking to download a form - go to official .gov site. If you prefer a bit of basic help - check the list of what they actually add in value. It's on the home page as well

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Thumbnail of user kedishiam
1 review
22 helpful votes
February 17th, 2016

This is not the government website. The government website ends in GOV. They rip me off $170 for what I think was renewing my Green Card. I called my bank ASAP but it is pending so now I have to wait for the scumbag to take the money then my bank dispute the charge. I called the rip off and they talking bout its non refundable, man I'm pissed. You have to be very careful in this country. Do any body on here ever get their money back?

Thumbnail of user wallacem38
1 review
7 helpful votes
April 1st, 2019

Do not use this company we paid the 199 and we put the phone number in the Internet and it was it comes up as a scam people watch out for all the bad Scammers out there always put your phone number in the Internet first before you put money down such a disappointment in the United States that this is happening

Thumbnail of user heidin3
1 review
20 helpful votes
April 28th, 2015

I used their website by accident, thought it was the government website. I called them right away after filling Form I-90 for my mom and realized they charged me $170. Their service DOES NOT provide anything but a form which we always can get from government website for free. They refused to cancel my payment and told me their service is non-refundable. It's totally a SCAM. We need to spread a word about this company so no body gets to pay them for nothing.

Thumbnail of user saidh14
1 review
8 helpful votes
February 12th, 2018

This is a scam, don't lose your time and money giving it to this thieves.
They can not help you with nothing< I'd get stocked in the very first question.

Thumbnail of user laurap294
1 review
5 helpful votes
September 26th, 2018

It is not the official website!
Hopefully they are going to refund me... I just paid $199 for nothing!

Thumbnail of user abew7
1 review
2 helpful votes
May 30th, 2017

Somebody should shut them down.
Their agent was a joke except that the joke was on me. After I told him of my error in assuming their website us-immigration.com was an actual gov site, he told me that he will see what he can do for me since the computer does not allow him to take the charge off. Sounded like he was reading a script.
Its enough to feel like a fool having not carefully read the website, he added insult to injury. Ant then he offered me 45% back for nothing.

Thumbnail of user lilis18
1 review
19 helpful votes
October 24th, 2019

PLEASE HELP! THE IMMIGRATION ENTERPRISE --> SCAM

1) First, they (THOMAS DE LUCA, CHLOE) - so-called
Write to me and say they can not reach you. I askes, which number was taken, no answer. Then they reguest almost under pressure to give my privat mobile phone number.

2) They ask me for my private mobile phone number, called me - asked for individual / very personal data.
--> Name, age, professional qualifications, your salary, your wishes, status, exact dates of residence, your credit card etc. It is flirting even slightly!? --> ACCORDING TO THE DATA PROTECTION LAW --> this is illigeal and NOT ALLOWED! - or?

3) Thay told & asked to confirm something, however, no data mention what exactly is going on.
IN THE BACKGROUND WAS VERY LOUD! --> you can understand not every word.

4)This allegedly "COMPANY" has tried to withdraw an amount around 1,500$ from me, even though we haven't told about it.

I see now, I have not checked the page in google and that was my mistake.

CONSEQENCES --> For the moment, my credit card is blocked --> I'm afraid they will follow me --> because they have every personal data about me

Please help me, who can!

Thumbnail of user craigm113
1 review
3 helpful votes
August 20th, 2017

Trick me once... First time I fell into a internet rip-off trap. They are not a. Gov website. I was looking for an online method of filling out a work authorisation for the US and was take for a ride by this website. Their "Start your application online" is BS its merely a tool for filling out an application that must be posted anyway. They absolutely know they ripping people off. Their service adds absolutely no value. Just a shame they get away with it. If you need help filling out the application then I don't see how you going to function in a job anyway - its straight forward.

Thumbnail of user ginab66
1 review
7 helpful votes
January 10th, 2017

I paid $190 for one PDF file. It basically uses a program that fill out a form automatically from the information I put. That's it. I thought it was an official government website too and realized few hours later. They said their service is already completed and I can't get refund. Company like this is a scam. I wish I can sue this company. Why is this website is the first website comes up when I google?

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Emily A.
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