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Ugeat has a rating of 3.07 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ugeat most frequently mention customer service. Ugeat ranks 47th among Hair Extensions sites.
This company responds to reviews on average within 5 hours
I've tried basically every extension brand there is and these are my absolute favorite! Each strand is so thick and keeps its density throughout. With most brands you need to buy longer than what you actually want because they're stringy and thin at the ends and need to be cut but with virgin plus hair you don't have to do that. I've had mine in since the beginning of December and they still look amazing even with me using heat on them every day.
The hair seems fake and the topper had a patch of hair missing, making it unusable. I contacted them and they said I bought a product that was on sale so I can't get a refund. They told me to buy another product at full price if I'm unhappy with what I received. So basically "sale" means defective. Stay away from this site!
I've tried basically every extension brand there is and these are my absolute favorite! Each strand is so thick and keeps its density throughout. With most brands you need to buy longer than what you actually want because they're stringy and thin at the ends and need to be cut but with virgin plus hair you don't have to do that. I've had mine in since the beginning of December and they still look amazing even with me using heat on them every day.
Tip for consumers:
No
Products used:
Hair extensions
I had a kidney transplant, six years ago, and because of the immunosuppression medicine began losing my hair. I started to try to put clip in hair extensions, but the hair was so thin you could see it. When I found this hair topper, it was a game changer, and I get compliments how natural it looks and it blends in beautifully so that I can wear my hair extensions and feel like myself.! Ugeat quality is amazing. I highly recommend
Products used:
Hair topper
The hair seems fake and the topper had a patch of hair missing, making it unusable. I contacted them and they said I bought a product that was on sale so I can't get a refund. They told me to buy another product at full price if I'm unhappy with what I received. So basically "sale" means defective. Stay away from this site!
Products used:
Hair topper
I'm a licensed stylist and 1st-time buyer. I've done extensions since 2004. Best quality extensions I've ever purchased. Also,
They have great customer service. I will definitely be buying from Ugeat as my supplier.
Tip for consumers:
Don't be skeptical. They are a great hair extension company
Products used:
Virgin hair wefts
They send you horrible quality, totally different color than advertised from China! Not even from the US. It's all fake hair. I sell human hair for 12 years and never had worse hair than this! I had to contact my credit card company to get money back, they ignore u! Stay far far away!
Tip for consumers:
Please don’t buy anything! They won’t refund, they ignore you and the quality is the worst! Plus the hair color doesn’t match description or picture at all!
Products used:
Hair extensions.
I got 22" blonde micro beads and they looked amazing! They lasted much longer than I anticipated, and stayed very healthy and fresh looking. They didn't tangle or fall out at all and little to no damage on my own hair! And blended so nicely! I highly recommend!
Products used:
Hair extentions
I was iffy about buying from here but they proved me wrong! They have great customer service who helped me choose the right hair for me and even gave me a discount when I didn't order enough for what I needed. They're always running specials and the hair is quality! I wear them everyday and everyone thinks it's my real hair!
Amazing company! Absolute value for money! 10/10!
I have tried other brands of extensions before and this brand is the best. The hair quality is amazing! It is so soft and the color matches my hair perfectly. These are so easy to install and are comfortable to have in. I am very pleased with this brand!
Products used:
Hair extensions
I have thin hair and was just looking for fullness. These were perfect for what I need! I have tried flat silk weft extensions and you can see them under my real hair on the sides. These were concealed better, gripped well, and went in so easy! I love them!
Products used:
Flat Silk Weft Hair Extensions Virgin Hair Ash Blonde with Bleach Blonde 18/613
The hair is extremely dry, it tangles without stopping. They should be brushed at least 10 times a day. With each brushing a lot of hair falls out. At this rate, I won't be able to wear the extensions for just one week. I have thick hair, usually 200gr is enough for my tape in extensions, Ugeat hair is so thin that even 250gr is not enough for me. Don't waste your money on them or buy elsewhere. The hair is the worst quality i have bought. It is clearly made in China.
Purchased a human hair topper due to sudden hair loss from health problems. It is horrible. Does not sit on scalp correctly so it looks like a wig from a Halloween costume. I did everything I could but it still looks terrible. Attempted to contact customer service for tips but all I get as a response are generic cut & pasted "how to care for your hair extensions". I am just out the $ & the return policy is absolutely ridiculous. So basically, if you open it you can't return it. They have offered me ZERO suggestions even after I sent pictures of how awful the piece is. Absolutely ridiculous that there is no way to speak to a supervisor or someone. I guess this is how they stay in business. Just get new customers & don't need repeat customers.
Products used:
Human hair topper
I have bought probably 90% of my clip in remy hair extensions from Ugeat. I love the softness and quality of the extensions. They have an excellent selection of colors and a variety of types of extensions. I always buy platinum or white blonde and black. My natural color is black, but I can transform into a blonde in about 15 minutes using the clip ins and most importantly the toppers. I own probably 10. They can be dyed along with the clip ins so i have tons of color combinations. Their customer service is some of the best! Shipping is fast and my products always come as described.
Tip for consumers:
Remember to to keep it clean and honest.
Products used:
Remy clip in extensions and toppers. Shipping depends on spend and refunds are valid on everything but clearance and it's stated.
I have used the tape ins and it has been working very well for me! The tape sticks very well and the hair is nice and soft. I would suggest this product to my friends.
The hair quality is very good, customer service recommended that I buy virgin hair, the quality is really good, but the color is a slight color difference with my hair. But my hair stylist helped me solve this problem perfectly. Great hair! Great customer service!
High quality, beautiful colors! Have tried several different extension and this is absolutely my favorite!
I love Ugeat hair. This is high quality hair at an affordable price. I always purchase from Ugeat hair. I have ordered several times over the last two years and I will continue to order more!
Products used:
Hair tape in extensions
At first, I liked Remy Hair, but then I realized that Virgin Hair lasts longer and it makes my hair look shinier. I was very happy with what I got for just a few dollars more. This time I bought Virgin tape for me and my sister, we ordered it a little late for an event, but they kindly expedited it for me and now everything is going great, thanks!
Tip for consumers:
Buy it. You won't regret it.
Products used:
Virgin tape
I guess you get what you pay for. I ordered a dark brown with lite brown highlights.
What I got looks like a dolls head of hair. Pitiful
I LOVE this brand, I've been using it for over a year in many different types and lengths and I love it so much!
Products used:
Tape in hair extensions
It is not quality hair, it gets tangled all the time I bought tape extensions and it was a headache because of the poor quality. We do not recommend it, customer service does not respond
Products used:
Hair extensions
The company customer service is speedy and great quality. The hair itself is super soft, definitely human hair and the color was accurate. I will continue to order!
Products used:
tape in injected hair extensions
I purchased the virgin plus hair pre-bonded twice and will definitely order again the hair is soft and similar to my hair feels and look so natural and is reusable
Tip for consumers:
Best hair especially the virgin plus prebonded
Products used:
Virgin plus
One of the Most Beautifully Made Hair Extensions in Real Human Hair Clip In"s! One of the Best Manufactured Real Human Hair Extension's Clip In's!
Products used:
Platinum Blonde Real Human Hair Extension's #60 Clip In's.
The virgin genius weft extensions are my absolute favorite! Very comparable to high quality genius wefts on the market currently.
Gain trust and grow your business with customer reviews.
Shop Human Hair Extension Directly From Ugeat Hair Factory. We also accept bulk order and custom hair service. Scale Production. Strict Quality Inspection.
I apologize for any inconvenience caused. As per your mention in the email about difficulties in straightening the hair, we provided a video addressing how to restore smoothness and straighten the hair. We regret misunderstanding your concern and not adequately assisting you. Could you kindly provide more specific details about your issue so that we can offer an appropriate solution? Additionally, we explained that due to the usage of the product, for hygiene and safety reasons,we are unable to process a return, and we hope for your understanding in this matter.