TrueRep

Truerep doesn't work. Signed up 3 days ago. Supposed to be free. I must verify my identify to unlock the info they have on me. System just won't verify my identity and sometimes says the data I entered about myself is not correct. Even though I'm copying exactly from Intelius.

Emailed customer service twice 3 days ago. No response to date.

I wonder if they're waiting until the first 7 days of my Intelius introductory period passes after which I'll be billed a nice monthly charge for them to to act? Well, I plan to cancel that Intelius account before 7 days are up so...

By Felicia TrueRep! You is a headache!

Great idea tho to manage online reputation.

I have had a similar experience with Intellius/Truerep as others who have posted. I signed up for an introductory search service to delve into a contractor I had hired. The information was somewhat useful. To get more in depth research I paid an additional fee. Once I finished with my "project", I cancelled the service, or so I thought. The following month was another charge. I called them and disputed the charge. They said that they would reverse the charge, and stop the service, which they appeared to have done.
This past month I noticed a charge on my credit card for $9.95 for a company called TRUE Rep. Never heard of the company. Turns out that they are related to Intellius. They enrolled me in a monthly program to monitor what others are saying about me on the Internet. I never asked to be a part of this program. I called their number to dispute this charge and have this service stopped, since I never requested it to begin with. The call is handled in India. They claim that they will honor my request. I am not comfortable that this will happen.
I believe Intellius is a criminal enterprise and at the very least not reputable.
Consumers need to steer clear of this company.

Intelius collects and sells your personal information. Then they launch TrueRep, pretending that they're giving you control over your info. What a joke. The reason why we NEED control over our information is because Intelius is selling it in the first place. Smells like exploitation to me.

Stay away. They're all about "reselling" your information AND charging you monthly fees to keep certain information suppressed. How do these companies stay in business is what I'd like to know!

I have had a terrible experience with intelus.com and truerep.com. Ironically, these sites promote consumer services designed to prevent fraud. In fact, these sites are frauds themselves.

Following a one-time purchase from Intelus for $9.95, Intelus continued to bill me $19.95 per month for a "membership". I had never signed up for a membership. When I called to cancel, Intelus continued to bill my account, but under a new name. They started billing me under "TrueRep.com".

Much to my surprise, TrueRep.com does have an account for me. However, the website does not allow me to cancel on-line.

The website does not advertise a phone number.

The website reports a false phone number to my credit card company.

Stay as far away from this company as possible.

I have hunch this is a bad organization. CAUTION!

Intelius, the online go-to site for scoops on "person-of-interest's: personal data. I've used the service myself and never for pleasant reasons. Intelius JUST released a new "service" called TrueRep.com. Here's a release from the WSJ on what the intent is:_"People-search website Intelius Inc. unveiled a new paid service on Tuesday that allows consumers to see and edit the public records and other profile information companies compile about them.

For $9.95 a month during a trial period, the new service, TrueRep.com, will give subscribers access to the information that employers, friends and others can find about them via background checks on its people-search sites. Information includes address history, personal information, professional information, criminal records, civil judgments and online profiles.

"Most people don't understand the amount of information about themselves that is out there," says Prakash Kondepudi, senior vice president of sales and business strategy at Intelius.

The launch of the Intelius's new paid service comes as the $25 billion online advertising industry is scrambling to make more transparent its practice of collecting, selling and using Web browsing and other profile information to ward off federal regulation."_ When TrueRep showed-up in my in-box, it seemed interesting, an opportunity to gauge my "profile" on the net (High - Low and 1-100). I showed on the high-side at "75". TrueRep offered me opportunities to select information (addresses, phones, aka, etc.) to "suppress". I simply checked boxes adjacent to the information I wanted "suppressed" and saved.

Long story short... this morning (two days after I updated my TrueRep profile) my Gmail account was hacked, there was mail sent to contacts on that E-mail account (all of which SOLICITED BUSINESS - I had NOTHING to do with!), an attempt to purchase products on eBay, and communications with complete strangers on a Yahoo mail account. This has NEVER happened to me before, not that I consider myself immune, but the proximity to TrueRep is just a bit too coincidental for my comfort. The parent co. Intelius is in the business of SUPPLYING hard-to-get information at premium costs. So what I effectively did (and others will likely do as well), is tell Intelius what information is IMPORTANT to me, and which I don't care about.

Upon signing-up, pages of purchase and interest related instances will be scrolled before you. You're asked to check YES, that's me where you were involved,... or NO, indicated it was someone with similar info - but NOT you. You quite literally hand TruerRep/Intelius all the minutia, all the tiny details about yourself, purchasing trends and interests, an organization who sells one's personal info to another. I have to question the wisdom of supplying this info (in the interest of being MORE invisible), and Intelius' motives in acquiring this kind of deep profile. Will the data be incorporated into their "People Search" operation? C'mon.

In canceling and doing my best to create errata of what they had on my personal life... I discovered - and I promise you... smile... I never saw this, nor am I lax about small print - It carries a $9.95 per month fee to continue to "suppress" your data from those who would give your data up. Rather like the fox guarding the chicken coupe... no?

Keep an eye ion Intelius and TrueRep. I have a real hunch about these dynamics. Just a word to the wise. I'll be spending next week sewing up the holes punched through two E-mail accounts and a load of crap with Ebay, etc.

Be careful out there...
Ron

ADDENDUM: Comments from consumers on Wall Street Journals Forum:
(1) Mark B. Wrote:
Wow, I hope people don't get suckered into this new scam! Let me summarize in a nutshell. For paid fee, you can do a background check on yourself, edit what is not current and add any extra information such as social network user names, etc What you have is providing intelius with more up-to-date information so they can resell your information to the next person that looks you up! If you want to fix your reputation on the net, watch your post on social networks, go to your county recorders office, have information that is critical sealed, so data vendors like intelius can't retrieve these critical information.

(2)Bill H. Wrote:
Boy, am I glad I read the Terms of Service Agreement before I registered! Read item 3:

"Additional Restrictions and Warranties. You authorize us to use your information to search the World Wide Web using any tools available. You authorize us to use the information you provide to create and publish web content. You grant us the right to publish any or all of the content you provide on any websites we deem fit for the purposes of the TrueRep service. You authorize us to modify any content as we see fit to provide the service. You warrant that you have the right to distribute the content you provide us, and to indemnify us against any damages arising from the utilization of the TrueRep service on your behalf, including the publication or other use of the content you provide whether due to copyright infringement or other reason. You authorize us to act on your behalf in creating accounts on other sites in your name. You represent and warrant that you are truthfully representing your identity and identity-related information to us, and agree to release and hold harmless TrueRep for any loss or damage to you resulting from a false or inaccurate representation of identity or identity-related information."

You'd have to be loony to agree to terms like this.
Let friends know... when TrueRep shows in your in-box... dust 'em.