Detailed Rating Summary
I placed an order start of November and I was given 5 days delivery ... till now and after month I didn't receive my 2 jackets. When contacting the customer service, they passed me fake parcel number to trace with DHL !!!
Since then no one is even answering my inquiries nor my continuous requests for refund!!
so pls watch for your money and Dnt trust this company as they proved to be FAKE
I was very skeptical about ordering my wedding dress online. However a colleague at work encouraged me to visit this site.I fell in love with the options and my found my dream dress. However it was only afterwards when I had ordered the dress and everything that I saw the same dress on another website for less. Nevertheless I will encourage everyone to shop on tidebuy. I was no disappointed and the customer service was excellent. They answered all my questions
The dress arrived in the right time as indicated. The fabric is not of poor quality, it looks firm and legit. I was a little skeptical when buying clothes online but this looks more than good to me, it looks exactly as advertise and it fits perfectly too. I will no longer hesitate to buy dresses online.
At the very beginning of this week, I was a little worried about that I couldn't get the gift i ordered for my girl on time. But now, I'm so relaxed and very satisfied with the items. I got it on time and will have a precious moment with my beloved. Thank you.
I rececently purchased a wedding dress on tidebuy.com and what an amazing experience.
I placed the order on the 8th of July and received the dress on the 21st of (it was shipped on the 19th)
The dress was absolutely amazing. A little thread here and there that needed cutting but overall it was very well put together and almost identical to the picture online.
There customer service department also good, communicates extremely well with the client and always willing and able to assist. After sales good, provided all necessary docs for customs clearance when requested. This however I had to deduct a star for as I had to request the docs more than once and it had to be requested. It should automatically be sent once the order had gone through.
well is been an absolutely pleasure shopping with tidebuy and they makes me happy with what i get from them and i love every items that i bought from them as well... just so you know i got compliment where ever i go it doesn't matter if it's my workplace friends house at the shopping mall downtown compliment finds me and that's why i keep ordering for more stuff from you guys because i can't seems to get a enough of what i have, did i just say that out loud, yeah that's right i did, and i really can't get enough... oh yeah i almost forgot you guys haven't seen the last of me yet shopping with tidebuy!
120 Questions & Answers
Thanks for your question here and we're so happy that we can help you.
We're located in China, Beijing City. If you want to order some items from us, just take it easy and hope you'll have a nice shopping.
Very sorry for the inconvenience brought to you and I've checked that we have given you a full refund for your orders and it may take some days to get to you. The details will be emailed to you by our customer service. Thanks for your patience.
About TideBuy (from the business)
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