San Francisco, CA 94104, United States
Tel: (617) 575-9676
Detailed Rating Summary
Luckily I only sent 15 items as a test. Most of my clothes are worn 2 or 3 times and are from high end stores like Neiman Marcus, Zadig & Voltaire, The Row, etc. They gave me $33.00 for 6 items, Which is probably more than most people get. But I thought what a waste of my other 9 items, some of which were brand new with the price tags still attached. Wish I had read the reviews before I dealt with thredup. PLEASE NOTE: THEY CHARGE YOU FOR THE BAG THEY SEND YOU: $7.00!! Isn't that something? They took it off of the $33 they said they would pay me, so it ends up I really only got $26. AND, if you want the things of yours that they don't want to be returned to you, you have to pay for that also: $13.00. They make money off of returning your items to back to you!! Such a CON.
I was very pleased with the items I ordered. They were just as described and quickly delivered. I was however disappointed that the bag of items I sent took nearly two months to process from the time I put the bag in the mail. I was pleased with the items accepted and the credit.
I am very pleased with the quality of the items I purchased. Only one piece, a pair of pretty pants, proved problematic. While they are size twelve, they are small, and it would be nice to be able to return them as different manufacturers size differently. The other size 12s were good.
Not only is delivery timely, but the packaging is lovely.
I love thredup, but my most recent purchase just didn't fit right. I am returning them.
I'm batting 50% with ThredUp - the things I've ordered have come rapidly and been clean and as described it is just that if I am not familiar with the brand the sizing can vary so widely that what fits in Brand A may be wildly too big or too small in Brand B. If I know the label my experience has been great.
I've been losing weight, and thredUP has been my go-to site for recycling my great work clothes that no longer fit, and shopping for new-to-me clothes that DO fit. What a great resource to keep me well-dressed and not wasteful of resources. Thank you!
I have been consistently happy with all aspects of ThredUp- great, easy to navigate website, fast and affordable delivery of items, and high quality clothes- I can barely tell they are 2nd hand! I've recently recommended ThredUp to 3 of my friends and they have all made purchases too!
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