This website seems to be closed. Find similar businesses
  • ThoughtfulThreads

ThoughtfulThreads

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

ThoughtfulThreads has a rating of 4.33 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. ThoughtfulThreads ranks 2414th among Women's Clothing sites.

What reviewers want you to know

Positive highlights

  • Customer service promptly and courteously advised me on what to do, and sent the correct size immediately.

Critical highlights

No critical highlights yet

How would you rate ThoughtfulThreads?
Top Positive Review

“Long-sleeved shirt”

Phyllis H.
6/8/18

Loved the shirt and the saying by Shakespeare. It has washed nicely. No problems with shipping. I would purchase again for myself or a gift.

Top Critical Review

“Not responsible”

Jennifer R.
3/1/18

I ordered AND PAID FOR 3 shirts - 1 small and 2 large - but I only received 2 - a small and a large. Now I cannot reach anyone to try to get the 3rd shirt. I sent an email and I sent 2 messages on their Facebook page. There is no response at all. The shirts are cute and a nice material, but their customer service, or lack thereof, counteracts any positive there is with this company.

Reviews (18)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user phyllish62
2 reviews
0 helpful votes
June 8th, 2018
Verified purchase

Loved the shirt and the saying by Shakespeare. It has washed nicely. No problems with shipping. I would purchase again for myself or a gift.

Thumbnail of user tamn13
1 review
0 helpful votes
November 27th, 2017
Verified purchase

While I appreciate the prompt and caring response I got from the customer service team, I would not repeat this purchase. I was readily given more specific information about the charity, but after inspection of the site, it is not one that I would have expected, nor chosen. As for the product, the T-shirt is soft and I like the design, but made of very thin, almost see-through material. All in all, I paid too much relative to the value.

Thumbnail of user kenneths108
Eric H.

Tam, we appreciate your constructive criticism! We want to clarify that the shirt your ordered was made with triblend fabric and is very high quality fabric. While we find it is preferred by most of our customers because it is soft and lightweight, some people prefer a heavier 100% cotton shirt--we'd be happy to send you the design you ordered printed on a 100% ringspun cotton shirt if you'd like to give it a try. As for our site, we'd love to hear any suggestions you have about how we can improve it or make it more user-friendly!

Thumbnail of user mandis8
1 review
0 helpful votes
January 1st, 2018
Verified purchase

I order myself a T-shirt and then I ordered one for my little sister as a Christmas gift. We both LOVE them! Ordering and shipment went off with out a hitch and the shirts fit true to size and are super comfortable. I highly recommend!

Thumbnail of user lindal296
1 review
0 helpful votes
December 5th, 2017
Verified purchase

Easy and good customer service. Long sleeve shirts are good quality with original designs. Thanks for making it a pleasant experience

Thumbnail of user jenniferr255
1 review
0 helpful votes
March 1st, 2018

I ordered AND PAID FOR 3 shirts - 1 small and 2 large - but I only received 2 - a small and a large. Now I cannot reach anyone to try to get the 3rd shirt. I sent an email and I sent 2 messages on their Facebook page. There is no response at all. The shirts are cute and a nice material, but their customer service, or lack thereof, counteracts any positive there is with this company.

Thumbnail of user kenneths108
Eric H.

Jennifer, we just sent you an email that hopefully clears up the issue. We're sorry for the missing shirt but we will absolutely make it right!

Thumbnail of user susand222
1 review
0 helpful votes
November 25th, 2017
Verified purchase

Love the shirt. Came in great condition and its good quality and very soft! Pretty fast delivery as well.

Thumbnail of user zachw13
1 review
0 helpful votes
February 1st, 2018
Verified purchase

Awesome customer service when ever there's the slightest issue with anything. Very accommodating to the consumer.

Thumbnail of user melindap22
1 review
0 helpful votes
January 6th, 2018
Verified purchase

My shirt was shipped quickly & is surprisingly soft & comfortable! Very cute. Would shop here again :)

Thumbnail of user beths185
1 review
0 helpful votes
June 1st, 2018
Verified purchase

Great fit, soft shirt, fun print... all my teacher friends want one! It was a little expensive, but $10 went to literacy efforts, so thats nice.

Thumbnail of user beckya27
1 review
1 helpful vote
November 30th, 2017
Verified purchase

LOVED my cute tee with a witty saying! Soft, attractive material, sharp graphics. Was accidentally sent the wrong size. Customer service promptly and courteously advised me on what to do, and sent the correct size immediately. IMPRESSED!

Thumbnail of user jessicab294
1 review
0 helpful votes
January 1st, 2018
Verified purchase

I ordered three shirts and only received two; therefore, one of my friends didnt receive a Christmas gift.

Thumbnail of user katherinet32
1 review
0 helpful votes
November 21st, 2017
Verified purchase

I'll buy another. The product is good quality and fits well. The shipping was swift and rapid. I'm out of characters to describe my experience...

Thumbnail of user teris44
1 review
0 helpful votes
November 24th, 2017
Verified purchase

I've become skeptical of ordering off line from places I'm not familiar with. I've either not received items or they were poor quality. Not the case here. Ordered a TShirt for my daughter. Delivery was fast, quality was good, and it was true to size. Very happy with the purchase.

Thumbnail of user torriel
1 review
0 helpful votes
March 1st, 2018
Verified purchase

Fun T-shirt but very expensive. Liked the design. Material is a good weight and soft but the brand of T-shirt is about $10 elsewhere.

Thumbnail of user bethl58
1 review
0 helpful votes
December 4th, 2017
Verified purchase

My order was missing an item when it arrived.
Within 24 hrs of my emailing Ken the issue was taken care of.
My missing shirt was sent with a 50% refund "for my inconvenience".
I will definitely shop this site more often.

Thumbnail of user victorias115
1 review
0 helpful votes
November 20th, 2017
Verified purchase

Prompt service & great product for my avid reading family member. Kept apprised of the status of my order throughout the entire process.

Thumbnail of user vickim65
1 review
0 helpful votes
December 16th, 2017
Verified purchase

Erin was wonderful about answering all my questions regarding the products. Delivery was quick and quality was high.

Thumbnail of user anitat21
1 review
0 helpful votes
November 20th, 2017
Verified purchase

Just what I expected - soft well made material. Cant wait to see my brother open it for xmas! Lets get lit!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about ThoughtfulThreads?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ThoughtfulThreads?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business