The Unlock Team

This is a fraudulent website. Just write anything, any made up number and model of phone, and the message says, "Your phone details have been successfully submitted and we are pleased to tell you your Apple can be unlocked."
No matter what number you write they will tell you that pay them money and they will fix it for you. They are fake, even the address they gave for their e-ticketing agency is fake. I google map the address and there is nothing.

After providing them with IMEI nbr their reply was 100% we can unlock. Paid with credit card, got auto reply will provide code in 6-12 hrs, nothing happened, contacted scammers got fake reply: cannot get a code reason my phone must be stolen black listed or damaged.
I'm the original owner got it from the carrier I'm with Rogers and still using on same plan for 2 years and it works perfectly. Want to unlock it so I can lower my cost with a different carrier.
Anyhow it's not only the small $ amount but the deed. SCAM. Contacted mastercard they are going after them.

They could not find the unlock code and did not refund me as they promised. I left several messages to them but no response from their contacts teams. Never deal with them again.

I have 2 phones that need unlocking from two separate carriers so that my wife and i can get a family plan
Your reviews here, however, don't inspire faith.
I work at national television news outlet as well as write for a local paper (in a major metropolitan city) and three other online publications. If your service is a scam knowledge of it will extend far beyond the walls of this review forum. But should you be legit, I would write about it and assure the public of its validity.
So, do you trust your product?

There is no way I would ever recommend this outfit to unlock your phone. Like almost all on here, the promises are stellar, but they do not deliver. If it is not one excuse, it is another. And stall... that is the ploy they rely on. Never did get an unlock code, never got the promised refund... went to another local outfit, they charged little more and unlocked the phone wile I waited. Nothing wrong with the phone at all, as I Was told by these scam artists.

I had same kind of experience with them but paul and rebecca from the Unlockteam they helped me and replied all of my emails promptly, as they promised they have returned my money through paypal account. I really appreciate them and they are trust worthy. You should understand these kind of online transactions will take some time based on your bank credit cards. I have waited approximately for 3 weeks to get the refund. Thanks

Two orders never refunded. They're only good at creating fake account on
Web sites like this, to boost their review score to 3 stars and to copy and paste the same reply (signed by Rebecca) over and over again. You'll probably see that kind of reply soon after this review
Don't be misled. You'll never get your money back. No wonder why PayPal can't trust them anymore, so don't trust them even with your credit card!

Well what can I say about them!? Except that it is coming up to 30 days since they were unable to provide me with a unlock code which I do understand it is not always going to be that easy to unlock a phone. Here is where the problem for me is! If you fail to provide a service the least you can do is honour your refund guarantee! My lesson learned don't waste your time or your $12.22! Hey maybe 2018 I might see a refund?

Tried it 2 different times and could not unlock my phones either time. Emailed them several times for refund but every email was ignored. Absolutely horrible.

For some reason the unlock team was unable to unlock my Iphone but yet when my imei # was checked every thing checked clean and when the unlock team website put my imei # in they said they could unlock. Did not happen that way they have my money and I still have a locked phone. Do not trust! Not sure how they still have a website? Update the unlock team responded back and said because I was not satisfied with the service I would receive a refund. The next day my credit card was refunded full amount. Thanks,

Paid my money. Two days latter I was told there was no unlock code for my phone. I was directed to a site that sells unlock software. I was promised a refund in 7 days. Took 16 days after sending emails and threatening to have the fee charged back by my credit card company. A complete waste of time.

I would rate a 0 if possible. I went through the steps to request a code for my S5. No response for a couple days. I sent an email to them for support and was told they had no record of the transaction. Though my visa statement Cleary shows paying them 8.99 plus exchange.

After several exchanges with their "support staff", they gave me a code... which, surprise surprise, didn't work. I informed them of this. After a wait, they said they would refund my money. In 10 days. It is now 18 days later. No money.

Buyer be aware of this site. They only thing they do is take your money

Its a scam. They never send the unlock code.
They will delay your refund and hope that you forget about it.
It`s astonishing that authorities aren`t doing anything to stop this scam.

I have been mostly impressed with my purchase in that the unlock code freed up my G3. The only niggle I have which seems to be a popular one is how long it took to deliver the code. You can't say it's instant when it isn't!.
Rant over, I expressed my feelings and got an apology. The phone is all good so they're forgiven I guess.
All in all, good but not if you're in a real hurry.

I choose the unlock team to unlock an HTC 8X phone.
Their price was attractive compared to other site, and after recording my phone IMEI, I've been confirmed they could unlock my phone.
Once I placed a P/O, I received shortly after an email saying they have not been able to process the unlock. They gave me some links to download softwares (which were for some scam) in order to unlock on my own, saying that if it did not work, they would refund me.
They NEVER did, even after 3 reminder e-mails they just ignored and never answered.
Stay away from them and rather consider cellunlocker.net which successfully unlock 3 phones.

It came the same day and unlocked the phone in time for vacation, spot on service, easy to follow, top notch

Their policy of Full Refund... Doesn't happen within the time frame stated.
They give excuses about it usually takes longer, some technical error
Can we refund to your PayPal account?
That will cost you even more

There are a lot of these unlocking companies, all may be good until you have to try to get a refund because your phone can't be unlocked... choose carefully

Followed instructions and received a message back that they could unlock my phone. Paid the money only to receive an email shortly after 'apologising' that they couldn't unlock it. As per their terms & conditions, a full refund was to be within 7 days... didn't happen.
Not a nice way to do business... lesson learned!

OK, so I did receive an unlock pin for my LG smart phone... eventually. It took three days, way more than advertised so be aware you may be waiting longer than the 24 they state. I contated CS several times and replies were slow which was kinda frsutrating!
The code did come however, and unlocked the phone immediately so that was good. I would go back but please answer emails faster!

They are scam artist. They said they could give me an unlock code turns out they couldn't charge me more than what they were asking online. Now they want me to give them my PayPal account which I don't have to return the money. Do not use these people for nothing you will never get your money back.

This was my first time unlocking a phone and was for my HTC that was locked when bought second hand (they said it was unlocked, fool me). My code was sent in less than a day, around four hours. Perfectly happy with these guys service. Other sites costs seemed similar, there was one a little cheaper but delivery said up to 48 hours and you know how it is, faster the better.
I would and will use again and for me was very happy with the work

Terrible... don't go with this company to unlock your phone. They said they couldn't unlock mine and there was no good reason for it. I better get my money back...
I will let everyone know via social media if not. I will post another review in 7 days to let you know if I got my refund also... waste of a day and money!

Took about 2 and a half days to complete from start to the end. The cost was maybe a little high but still cheaper than some sites and they have a good turn around time. I've used them in the past for unlocking BB's and they are flawless.
Didn't have alternate network SIM so did an iCloud backup and factory reset. Bought new SIM and there you go, the phone is up and running.
They are good.