• The Reed Lounge

The Reed Lounge

Overview

The Reed Lounge has a rating of 4.91 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Reed Lounge most frequently mention excellent service, and new accordion. The Reed Lounge ranks 5th among Instrument sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • Excellent service and I would definitely use The Reed Lounge again.

Critical highlights

No critical highlights yet

How would you rate The Reed Lounge?
Top Positive Review

“Excellent service”

Andy B.
3/15/23

Murray has just done a great job repairing and servicing my Dad's melodeon. Excellent job and would highly recommend. Andy and Brian Beal

Top Critical Review

“Not delivered”

Robert J.
12/13/19

I ordered (payed via PayPal) Elastic Buckle Cover for Accordion Straps on Oct 3,2019, but it is not delivered yet. I'm still waiting.

Reviews (64)

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Reviews that mention popular keywords

reed lounge (18)
Thumbnail of user franks2016
1 review
1 helpful vote
February 7th, 2023
Verified purchase

Thanks to Murray for the excellent Harmonik 5001 accordion pickup, neatly fitted on-time. Outstanding - recommend it to fellow accordionists.

Thumbnail of user andyb689
1 review
0 helpful votes
March 15th, 2023

Murray has just done a great job repairing and servicing my Dad's melodeon. Excellent job and would highly recommend. Andy and Brian Beal

Thumbnail of user em109
1 review
0 helpful votes
September 27th, 2018
Verified purchase

Did a good job of finding a good quality large gig bag for my instrument but needed chasing one week on regarding delivery (cost £7.99). Would have been 5* if I had not had to chase.
Seller had the item ready to dispatch at point of order confirmation. Order confirmation received but no dispatch update email until i made an enquiry almost a week later. Item receuved the next day.

Thumbnail of user terryl420
1 review
2 helpful votes
October 29th, 2020

Just received a gorgeous Maugein acordion from Murray, excellent condition, beyond my expectations for a small model...
I was quite nervous buying over the Internet with what to me was a large sum of money but Murray never bullied me or used hard sell tactics, he put my nerves re couriers, complaints at rest with his totally professional yet friendly manner and witjin days i am thrilled to be playing such a lovely box, playability and sound perfectly as described... Can't recommended enough especially after some experiences ive had in the past... Many thanks

Thumbnail of user anonym56
1 review
1 helpful vote
October 20th, 2020

I think accordions are each rather unique so sound and play very differently. I don't think you can beat trying out as many as possible with different tunings and sizes to narrow the field ahead of making an appointment to try them out at the Reed Lounge before purchase. That was my experience, and Murray was extremely helpful in providing great advice. I'm still getting used to my new accordion, but I think I am already becoming a better player for having it. My audiences love it too, because the tone is very pure and well balanced. I have no hesitation in recommending The Reed Lounge.

Thumbnail of user clear
1 review
1 helpful vote
January 20th, 2021

In an ideal world one would pick up and play an instrument before laying out good money. But this is a Covid world and physical contact is a thing of the past so I had to put my trust in Murray.
In phone calls and emails he was most helpful. He made a recording so that I could hear the difference between the two boxes and make my decision.
It arrived, very well packed and I was delighted.
There is, however, a problem with two buttons - one won't sound on the pull and the other is silent on the push. Fortunately neither are frequently used notes - for me at any rate, I am an absolute novice. I called Murray to report the fault and he said he could fix it easily in minutes.
I'm sure he can. When able to, I intend to drive the 200 miles or so to meet Murray. Hopefully I'll be able to watch him do the fix. And I look forward to shaking his hand. I love my Lachenal. Thank you Murray.

Thumbnail of user clarer61
1 review
1 helpful vote
February 12th, 2021

I was struggling to know how best to acquire an accordion that wasn't too expensive, yet would be easy to use as a beginner and would sound good. A friend recommended The Reed Lounge and I left a message on the site, saying what I was after. The next day I had a phone call from Murray saying that he had just got this Hohner Student V in (it hadn't been put up on the site at that point) and I could have first refusal on it.
I had it as a Christmas present from my family (it arrived free of charge to my home in Plymouth in a matter of days) and it has been absolutely perfect. I have played it every day since then and am progressing in leaps and bounds. It is a beautiful instrument and is proving to be excellent for me to learn on - especially as it has just 48 bass keys. I was very intimidated by all those black buttons!
I am so pleased as I would otherwise have probably bought a new Chinese model at a similar price, which I'm sure would have been no where near as good.
Another good thing about the Hohner, Murray says, is that it will hold it's value should I want to upgrade at some point. I can see that after a few months I may well need a few additional keys and bass notes...
I am absolutely delighted and I would heartily recommend putting your trust in the Reed Lounge for finding you the perfect accordion for your needs.

Thumbnail of user kates231
1 review
1 helpful vote
June 17th, 2019
Verified purchase

Bought a lovely little Pigini piano accordion. It is beautifully balanced for weight and plays very easily with a sweet reed tone.

Thumbnail of user williamc293
1 review
2 helpful votes
January 25th, 2018
Verified purchase

Item arrived on time well packed and working ok. Had a few difficulties setting it up but got no replies from 2 emails I sent, otherwise ok

Thumbnail of user davidc1775
1 review
2 helpful votes
July 4th, 2019
Verified purchase

Pleasant and straightforward experience, with reasonable shipping time. My only regret is the apparent unavailability of the companion book, too.

Thumbnail of user murrayg11
Murray G. – The Reed Lounge Rep

Hi thank you for your kind review. Unfortunately there never was a companion book, it was only ever a DVD.

Thumbnail of user cathym322
1 review
0 helpful votes
May 10th, 2019
Verified purchase

The concertina is second hand and in good playable condition. Missing a serial number but looking at Shop label and concertina type could guess it's history turn of 20th Century. To replace one stolen from my Father's garage so very pleased with purchase.

Thumbnail of user esteller12
1 review
1 helpful vote
September 17th, 2020

I went to buy a piano accordian for my son. I had no previous idea of what to buy. The owner was extremely knowledgeable and explained all my options very clearly and patiently. No hard sell. The service was excellent would buy from there again.

Thumbnail of user ronb219
1 review
0 helpful votes
April 11th, 2018
Verified purchase

Service very good. Spoke to very helpful gentleman on 'phone and order processed immediately. If there was a small problem it was with their carrier who took 4 days to deliver an alleged 48 hour service!

Thumbnail of user janh211
1 review
2 helpful votes
June 23rd, 2019
Verified purchase

I am very happy with this system. It gives a clear pure tone and is very simple to use, no messy wires. Murray fitted it in a few hours. Great service.

Thumbnail of user paulad131
1 review
0 helpful votes
April 7th, 2019
Verified purchase

It fitted and was perfect for her. Thanks for all of your help
Best
Paula...

Thumbnail of user hilaryw21
1 review
1 helpful vote
May 15th, 2018

I have just started learning the English Concertina and was pleased to find this sweet Lachenal on the Reed Lounge web site.
It arrived within 48 hours of ordering and was carefully packed and presented.
It is in immaculate condition and I absolutely love playing it.
A great little instrument that suits my needs.

Thumbnail of user edwint29
1 review
0 helpful votes
April 23rd, 2019
Verified purchase

I am glad to have chosen to buy from The Reed Lounge.

The online shopping system was very easy to use and my order got processed on the next day. There was some issue with my first order, and Murray was very helpful and provided useful suggestions to resolve the problem. The overall process was very smooth.

After payment was confirmed, my concertina got checked and packed, and passed to the courier in reasonable time. It was well packed and arrived in good shape. The restoration was done perfectly and the sound is so nice that me and my wife fell in love with it immediately.

I am satisfied with the purchase and would highly recommend to give a call to Murray if you are looking for a squeeze box.

Service
Value
Shipping
Quality
Thumbnail of user yvonnep34
1 review
0 helpful votes
June 25th, 2018
Verified purchase

Very good service and advice. Very satisfied with the Pigini accordion.
Slight delivery problem which was sorted quickly..

Thumbnail of user ruthe60
1 review
1 helpful vote
November 24th, 2018

This accordion is perfect for me. I had a 48bass and wanted a greater range of chords but didn't want a heavier instrument as I could only just pick up the 48bass. This compact 60bass is exactly what I needed and it has a much mellower tone which I love. Because of Covid I wasn't able to visit Reed Lounge to try it before purchase but I was confident that any instrument Murray was selling would be in perfect condition. And it is.

Thumbnail of user judithp34
1 review
4 helpful votes
March 16th, 2018
Verified purchase

I think this is a seriously good accordion. I love its classy black look; the open grille style; the extra sound scrolls and its red bellows!

It sounds beautiful. Both sides are very quick to respond and the registers give me a lot more to explore than my original Pigini P30 Cherrywood.

I wondered if, as a novice, I would immediately appreciate the bigger more 'grown-up' accordion, but I do.

I bought this during Celtic Connections in Glasgow in January. I greatly enjoyed my experience of buying this from Alan Shute there, and have enjoyed playing it ever since.

From the first few weeks of practicing I know this has been a good purchase and I hope in time to do it justice.

Thumbnail of user ginam152
1 review
0 helpful votes
July 14th, 2018
Verified purchase

Reed Lounge sold me the type of concertina I wanted for a reasonable price... a rebuilt rosewood Lachenal anglo with steel reeds. It was exactly what I expected, promptly and safely delivered. Altogether a positive experience!

Thumbnail of user rachelc329
1 review
1 helpful vote
June 19th, 2019
Verified purchase

I am very pleased with the service and advice I received. I am also very happy with my new accordion. Thanks

Thumbnail of user noels45
1 review
1 helpful vote
October 26th, 2018
Verified purchase

Item as described and of very good quality. Arrived before estimated date, no hesitation in using Reed Lounge in future.

Thumbnail of user peterh430
1 review
0 helpful votes
August 20th, 2018
Verified purchase

Friendly greeting, no pressure to buy, plenty of time to evaluate the Lachenal Duet Concertina. Concertina was in good condition, with new pads, minimal wear on bellows, easy to handle. Just need to learn how to play it!

Thumbnail of user ericm382
1 review
0 helpful votes
August 5th, 2018
Verified purchase

I ordered new straps for my accordion. They are as advertised and very comfortable. Delivery was spot on. Eric

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From the business

At The Reed Lounge we provide the finest selection of free reed instruments. Specialist advice available for accordion, melodeon, concertina.

Company Representative

Thumbnail of user murrayg11
Murray G.

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