• The Military Gift Store

The Military Gift Store

Overview

The Military Gift Store has a rating of 4.41 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Military Gift Store most frequently mention display case, best stores, and great service. The Military Gift Store ranks 1st among Military Other sites.

  • Service
    19
  • Value
    19
  • Shipping
    17
  • Returns
    5
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
20
Neutral
0
Negative
5
1
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What reviewers want you to know

Positive highlights

  • Thanks, Military gift store for your great service.
  • The Military Gift Store provides timely burial flag cases.

Critical highlights

No critical highlights yet

How would you rate The Military Gift Store?
Top Positive Review

“Excellent”

Rosanne G.
3/1/24

Item is well-made, came on time, and looks like excellent quality. I will be giving this to my friend's family sometime this Spring when they have her father's memorial service. Thank you.

Top Critical Review

“DONT ORDER FRON THIS PLACE!”

chad p.
1/2/24

Probably the worst place I've ever done business with. Placed an order over 3 weeks ago and still nothing. I've called and called, left messages and emailed, still no response! My advice to anyone looking at products through this place; get it elsewhere!

Reviews (95)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift store (18) flag case (26)
Thumbnail of user rosanneg37
1 review
0 helpful votes
March 1st, 2024
Verified purchase

Item is well-made, came on time, and looks like excellent quality. I will be giving this to my friend's family sometime this Spring when they have her father's memorial service. Thank you.

Thumbnail of user lisaj2292
Lisa J.
1 review
0 helpful votes
February 4th, 2024
Verified purchase

I recently had the pleasure of ordering a flag display case from The Military Gift Store, and I must say, my experience exceeded all expectations. From the moment I placed my order to the swift delivery and unveiling of the product, every aspect of my interaction with this website has been outstanding.

First and foremost, I was amazed by the speed of delivery. Despite my anticipation, the flag case arrived in record time, a testament to the store's commitment to prompt service. Furthermore, the packaging was meticulous, ensuring that my purchase arrived in pristine condition.

Upon opening the package, I was immediately struck by the exceptional quality of the flag display case. Crafted from genuine wood and adorned with real glass, it exuded an air of craftsmanship and authenticity. It was evident that this was not just another mass-produced item but a product of genuine care and dedication. The attention to detail was remarkable, and it truly felt like a piece that had been lovingly handcrafted.

One aspect that particularly stood out to me was the indication that the flag case was American-made. As a patriotic individual, knowing that my purchase supported local craftsmanship added an extra layer of satisfaction to the overall experience. It's refreshing to see a company prioritize domestic production and uphold the values of quality and authenticity.

In conclusion, I cannot speak highly enough of The Military Gift Store. From the top-notch customer service to the exceptional quality of their products, they have set a standard of excellence that is truly commendable. If you're in search of a meaningful gift or a piece to honor the memory of a loved one's service, I wholeheartedly recommend The Military Gift Store. You won't be disappointed.

Thumbnail of user hollyk486
1 review
0 helpful votes
February 1st, 2024
Verified purchase

Helpful staff, prompt service, lovely product. Dad's flag looks great in this display box!

Thumbnail of user geraldc703
1 review
0 helpful votes
February 1st, 2024
Verified purchase

Good quality. Efficient service. Resonable prices.

Thumbnail of user marilynner
1 review
0 helpful votes
January 4th, 2024
Verified purchase

Arrived undamaged and is the perfect backdrop for medals, etc.

Thumbnail of user glorys16
1 review
0 helpful votes
January 1st, 2023
Verified purchase

The box was exactly as described. It was packed very securely and arrived in one piece. I will use this site again.

Thumbnail of user robertm2947
1 review
0 helpful votes
November 16th, 2023
Verified purchase

I ordered this as a gift to a friend whose father, a former Marine, passed. She was so pleased with the Burial Flag display case and engraving. Both are beautiful. The shipment came quickly and everything was perfect.

Thumbnail of user chadp302
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Probably the worst place I've ever done business with. Placed an order over 3 weeks ago and still nothing. I've called and called, left messages and emailed, still no response! My advice to anyone looking at products through this place; get it elsewhere!

Thumbnail of user oliverh196
1 review
0 helpful votes
December 6th, 2023
Verified purchase

Great products and descriptions and made in the USA. The etching on glass of the USAF logo and my father in law's name and rank was well done and looks great. Thank you.

Thumbnail of user keithe481
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Quality is what I was expecting and you didn't disappoint Great product

Thumbnail of user markl3300
1 review
0 helpful votes
November 23rd, 2023
Verified purchase

Quality product, great turnaround, excellent protective packaging.

Thumbnail of user brianf2192
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I ordered a gun display case. I spoke with the "owner" of the company, I thought. The case was $269.99 and an engraved plate with three lines of text was $40. When the case arrived the packing slip showed that it was ordered off of Amazon from SF Display Co. So I looked up SF Display company and it appears their listing and picture was simply copied - the same exact picture and case, that they sell for $154.99. They also offer an engraved plate for $7.50 with three lines of text. So I emailed my findings to the Military Gift store and his initial response was,

"...as far as the case: Sfdisplay have different grades of cases, and we have sent you the higher grade.
If you are not happy you can return the case - and feel free to buy the cheep one that you seen one line!"

It's the same case. So I contacted SF Display company and they replied,
"I am sorry to hear of the issue. Unfortunately this is a ongoing issue with Amazon and it is something we cannot control.

Basically these guys make websites and resell peoples products. When they get a sale, they just buy the item off amazon/ebay etc etc and it gets shipped from these companies.

The companies that get the order from this guy they have no idea what they are doing, all these orders are pretty automated now. So there is no way to filter these orders out.

They buy it for the actual price on amazon, so lets say the rifle case is – $150 / they buy it from us for – $150 and resell it to whoever bought it off there shadowbox website for say – $250

We as the company that got the order, have no way of knowing what they do or who they are when they buy it.

They buy it as if they are a normal customers, they use normal emails, with the customers shipping address.

Trust me it disgusts me this goes on, because the consumer that bought the product paid more then they need to.
It does not benefit us in anyway. And these guys made money for basically doing nothing. So we do not condone this in anyway. Unfortunately it's impossible to police."

I kept the case because If I asked for return it would have just been sent back to SF Display company who did nothing wrong. Then If I re-ordeed it from SF Display company it would have cost them money to process the return and re-ship the case. I did not feel that was fair to them.

Buyer beware!

Thumbnail of user joycep36
3 reviews
0 helpful votes
October 17th, 2023
Verified purchase

Peel and stick Challenge coin for $20.00. Not again for me.

Thumbnail of user timothys1743
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Could not be happier to put my dad's WW2 flag in a place like this.

Thumbnail of user amandac2318
1 review
0 helpful votes
December 5th, 2022
Verified purchase

I have paid over $300 for a military flag box with engraving. I have received the box with no engraving and to pay that much money for something you think it would be top notch there's a chip out of the wood. The paper background is cut up. No one will answer the phone there. I have left messages and emails and have had no reply. Please do not use this company do your research first I could've paid a lot less for better.

Tip for consumers:
Please review the military gift store before purchasing anything

Service
Value
Shipping
Quality
Thumbnail of user jenniferc3836
1 review
0 helpful votes
September 4th, 2022
Verified purchase

Case is well made. Very beautiful. Got what I wanted. Customer service did an exceptional job of helping us get what we wanted. They always responded to my inquires and questions. They updated us frequently as to the status of our HAND-MADE case. Would definitely recommend them if you are looking to proudly display your loved ones mementos..

Thumbnail of user williamm5673
1 review
0 helpful votes
September 27th, 2023
Verified purchase

Loved the shadow box, but don't send a your order has shipped until it does ships.

Thumbnail of user laurah3013
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

Love the frame. Beautiful piece. So happy I ordered for my father's flag. And the naval emblem I paid extra for is a nice addition and worth it.

Thumbnail of user robertw3699
1 review
1 helpful vote
February 15th, 2022
Verified purchase

I haven't heard from the gift store since I paid. Would be nice to know that my order is processed instead of only knowing that my money is

Thumbnail of user robertm7672
2 reviews
0 helpful votes
February 12th, 2023

The Military Gift Store provides timely burial flag cases. I recommend this place to my friend for not just the timeliness but also the quality of the product at a very cheap price. Their item price is very reasonable compared to other stores. Simply the best store for flag cases, flag display cases, or military gift items.

Tip for consumers:
Awesome looks and best quality case

Products used:
Officers Flag Display Case

Service
Value
Shipping
Quality
Thumbnail of user sheryla154
1 review
0 helpful votes
August 1st, 2023
Verified purchase

The order part was good but I got no email confirmation or specific time frame when would be finished, or updated email about when it would be coming!

Thumbnail of user kareng2702
1 review
0 helpful votes
May 1st, 2023
Verified purchase

Ordering was very clear and easy. Love all the options available! Quick shipping and perfect delivery. We are very happy with the quality and finish of the case! Thank you!

Thumbnail of user wilbertj21
2 reviews
0 helpful votes
September 15th, 2023
Verified purchase

Quick order. Received the case very quickly.
Case was better looking than expected.

Thumbnail of user johnk5364
1 review
0 helpful votes
August 10th, 2023
Verified purchase

A quality product was delivered promptly, and in good condition. Thank you-

Thumbnail of user janeh856
1 review
0 helpful votes
January 4th, 2023
Verified purchase

Received very timely and priced accordingly. Was able to put my husbands casket flag in easily. Nice display

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From the business

Company Representative

Thumbnail of user davide153
Themilitary G.
GIFT TO HONOR A VETERAN OF WAR NEEDS!
Typically does not respond to reviews
The American Flag is more than only an symbol of our nation. Rather, it is an symbol of equity, justice, quality, mettle, trust, or more all else, freedom. The Flag can have distinctive implications truly, yet particularly for the individuals who have served, or have had a friend or family member serve in the military, it turns out to be significantly more than only a piece of our country's history. It turns into a part of the historical backdrop of the fallen legend, and an image of everything that they strived to safeguard. Particularly for families who are introduced the Burial Flag, out of appreciation for the death of a veteran or fighter in dynamic obligation, the banner conveys incredible esteem, as it is the last honour displayed to the officer for all that they surrendered and gave.

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4.4
95 reviews
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