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Overview

TeamEdgeShop has a rating of 1.38 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. TeamEdgeShop ranks 202nd among Jersey sites.

How would you rate TeamEdgeShop?
Top Critical Review

“Team Edge Shop is a total scam.”

Libby J.
11/7/16

Buyer beware! This place is a total scam. The jersey I received is a knock off and poor quality and then when I tried to return it, was told it will likely never reach their warehouse because it's going to China and if they don't receive it I won't get my refund. DO NOT BUY ANYTHING from this site.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user libbyj2
1 review
2 helpful votes
November 7th, 2016

Buyer beware! This place is a total scam. The jersey I received is a knock off and poor quality and then when I tried to return it, was told it will likely never reach their warehouse because it's going to China and if they don't receive it I won't get my refund. DO NOT BUY ANYTHING from this site.

Thumbnail of user brigetteb
2 reviews
1 helpful vote
November 8th, 2016

I paid for expedited shipping (3-5 days) which was 2 1/2 weeks ago and still haven't received the jerseys. Unfortunately I didn't see the ratings on the jersey quality until now. I will update this once i receive the jerseys... IF I ever get them!

Thumbnail of user jennaf14
1 review
2 helpful votes
November 14th, 2016

Ordered a jersey. When I saw it was being shipped from China, I realized I was receiving a knock off. I sent a message to them through their website 9 days ago. No response. Sent three emails to the address listed, all say they are undeliverable. No phone number available. Scam. Stay away from this site.

Thumbnail of user nickm107
1 review
3 helpful votes
October 22nd, 2016

Their website makes it look like they are a major retailer but I can't find any reviews on social media. Also, their customer service is difficult to get into touch with. I'm afraid it's a scam and my money is going to waste. Time will tell.

Thumbnail of user marissat3
1 review
0 helpful votes
December 12th, 2016

I should have known when the item shipped from china. No where when ordering does it say this. The jersey arrived a few weeks later and looks horrible. The shape of the jersey is bad and looks very poorly made. When I tried to contact them I would get a few emails back but they told me I can't return the item because it was custom. No where on their site does it say anything about that. The return policy listed is not true. I sent the jersey back to the address on the site and they refused it and sent it back. Unbelievable

Thumbnail of user kellya82
1 review
0 helpful votes
April 21st, 2017

I wish I would of read these reviews before I ordered. I ordered for christmas on Dec 9 and never received it then they keep giving me the run around that they are refunding my money but have never refunded it

Thumbnail of user hannahs67
1 review
0 helpful votes
January 18th, 2017

DO NOT, I repeat DO NOT BUY FROM THIS SITE!
Ever heard of people scamming from totally legitimate looking sites and products? This is the China town of jersey! NONE are authentic, they smell like $#*!, quality is embarrassing, and they took extra money out of my account than I approved! I was charged from Jinzhou Zhaoxin LTD 3 days after placing my order. Took exactly 1 month to reach me from China after emailing freighting emails to them and forcing my wrath of angry customer words. I immedialty told them I wanted a refund after getting the most ridiculous excuse for a jersey. This is their response:

Before return, please well note that:

1.The item has to be sent back to our warehouse which is located in China.

2.We will not refund to you until the package reaches us, also your there had to be responsible for the risk during the shipping. Many customers' packages were lost in transit.If we do not receive the parcel for any reason, we will not refund.

3. For rough estimation, it would take at least 15 days for the jersey to return to us. Once we get it, we will apply refund for you immediately.It would take 5-30 days for the money to reach your account. You can see, it is not a short time.

Why not consider 15% refund to keep the item? You can resell it to other.
***********************

"Many customers' packages were lost in transit.If we do not receive the parcel for any reason, we will not refund. "

POOR English and already letting me know that my package most likely won't reach them, so I shouldn't expect a refund. They want to fight about how they won't refund me until they get the package either. LIKE HELL! They will keep $140 from me and a get their knock off jersey back.

Sorry for the rant. DONT BUY FROM THEM. I'm so scared they will secretly charge me more once they "refund" me.

We are still going back and forth with this fake company to get my full refund immediately.

Good luck if you chose to go down the dark path of "Team Edgeshop He'll"

Thumbnail of user ellea12
1 review
0 helpful votes
December 23rd, 2016

I ordered a kids baseball jersey from this site because the site LOOKS legitimate. I was guaranteed free shipping and delivery within 14 days.

I paid $77.98, including tax.

Two weeks later, my item never arrived so I emailed the customer service to check the status. I received an email response riddled with improper English and spelling/grammatical errors. The respondent apologized and stated the item would ship shortly.

A few days later, I received a shipping confirmation email, which included a UPS tracking number. I entered the number into the UPS tracking search and the tracking number was invalid! I checked my credit card statement and I was charged $83.06 from BEIJING ETRADE.

I sent another email checking the status of my order and requested an explanation for the overcharge. I have not received a response.

The company does not have a phone number AND when you google search the company address, supposedly in Sioux Falls, SD, it comes back to a hotel!

I have still not received my product, over a month later.

I filed a claim with my credit card company to dispute the charge, as well as flagged my account for potential further fraud.

DO NOT USE THIS COMPANY.

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