TaskRabbit Questions & Answers

714 reviews

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Here’s what consumers have asked with answers from TaskRabbit staff and previous consumers.

11 questions answered

18% answered in 1 day

Question:

Why is it that none of the taskers i pick respond? i've gone through 3 of them for the same job and still no one will confirm or answer my pm? Why is it that none of the taskers i pick respond? i've gone through 3 of them for the same job and still no one will confirm or answer my pm?

Answer:

Mine responded and loved to chat. At the end, he cancelled the appointment. What a waste of time. Very disappointing.

By Enid K. over a year old

Question:

Thank you for asking. i need a part time job and am researching taskrabbit as a possibility. i am coming across a lot of negative reviews. are these reviews applicable to the past or to the present of tr? i would be working in the dc market. Thank you for asking. i need a part time job and am researching taskrabbit as a possibility. i am coming across a lot of negative reviews. are these reviews applicable to the past or to the present of tr? i would be working in the dc market.

Answer:

Task Rabbit sucked then and it sucks now!

By paul b. over a year old

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Question:

Is it safe for me to put my bank card information to become a tasker? Is it safe for me to put my bank card information to become a tasker?

Answer:

Hi Carlos, thanks for your inquiry! When registering, a form of payment as well as bank info is required. The form of payment covers the cost of registration and the bank info is linked to your account so that you can receive payment from your Client once you begin tasking.

By Barry T., TaskRabbit Customer Support over a year old

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Question:

Hmm... i dunno, but it seems to be based off supply and demand and since there's no demand for it in something that's not a major city, they're going to take their time getting to other places, unfortunately.

Answer:

Hopefully Never!

By paul b. over a year old

See more answers (2)

Question:

I gave them my debit card number(stupid)will they steal my $ should i call bank and shut down card? I gave them my debit card number(stupid)will they steal my $ should i call bank and shut down card?

Answer:

Hi Megan, thank for your question! A payment card is only charged once a task is completed and the Tasker has invoiced.

By Barry T., TaskRabbit Customer Support over a year old

Question:

Can you provide me with the url of an independent website that provides reviews of taskrabbit in the new york city are? sf has terrible ratings. Can you provide me with the url of an independent website that provides reviews of taskrabbit in the new york city are? sf has terrible ratings.

Answer:

Thanks for reaching out with your inquiry, Amanda! If you download the TaskRabbit app and begin the booking flow for a task in New York City, you'll be able to read first-hand reviews from Clients of Taskers in the area.

By Barry T., TaskRabbit Customer Support over a year old

Question:

How do i get taskers carlos c and denis review please. How do i get taskers carlos c and denis review please.

Answer:

Download the TaskRabbit app, and you can chat with the tasker

By D L. over a year old

Question:

So i see some poor reviews about this service. most of the reviews seem to be upset at the actual work that was done, but what do you think? So i see some poor reviews about this service. most of the reviews seem to be upset at the actual work that was done, but what do you think?

Answer:

Terribl company. Weak customer service, have spent hours and still no resolution for a problem that is all their responsibility.

By Shami J. over a year old

Question:

If a tasker bails, does the hirer lose the money? If a tasker bails, does the hirer lose the money?

Answer:

No the cc isn't charged until the invoice is billed to you via email

By D L. over a year old

Question:

Do you feel it is safe to hire someone on task rabbit to come into your home to do a job? i'm not so sure? Do you feel it is safe to hire someone on task rabbit to come into your home to do a job? i'm not so sure?

Answer:

No, a person has to be desperate to work for task rabbit! They could be dangerous or worse!

By paul b. over a year old

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TaskRabbit Questions & Answers

Why is it that none of the taskers i pick respond? i've gone through 3 of them for the same job and still no one will confirm or answer my pm? Why is it that none of the taskers i pick respond? i've gone through 3 of them for the same job and still no one will confirm or answer my pm?

Is it safe for me to put my bank card information to become a tasker? Is it safe for me to put my bank card information to become a tasker?

I gave them my debit card number(stupid)will they steal my $ should i call bank and shut down card? I gave them my debit card number(stupid)will they steal my $ should i call bank and shut down card?

Can you provide me with the url of an independent website that provides reviews of taskrabbit in the new york city are? sf has terrible ratings. Can you provide me with the url of an independent website that provides reviews of taskrabbit in the new york city are? sf has terrible ratings.

How do i get taskers carlos c and denis review please. How do i get taskers carlos c and denis review please.

So i see some poor reviews about this service. most of the reviews seem to be upset at the actual work that was done, but what do you think? So i see some poor reviews about this service. most of the reviews seem to be upset at the actual work that was done, but what do you think?

If a tasker bails, does the hirer lose the money? If a tasker bails, does the hirer lose the money?

Do you feel it is safe to hire someone on task rabbit to come into your home to do a job? i'm not so sure? Do you feel it is safe to hire someone on task rabbit to come into your home to do a job? i'm not so sure?

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