• StyleWe

StyleWe

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
1.2 / 5
Reviews.io
1.1 / 5

Overview

StyleWe has a rating of 3.56 stars from 5,227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 14th among Women's Clothing sites.

  • Quality
    1709

Proactively asks for customer feedback

This company responds to reviews on average within 15 hours

Positive reviews (last 12 months): 64.1%
Positive
495
Neutral
76
Negative
201

Instant Feedback

271
See all photos

What reviewers want you to know

Positive highlights

  • Customer service has really improved in recent months.
  • This is my first time shopping at this online boutique and so far I am really satisfied with the shopping experience.

Critical highlights

  • It kept dumping me into the return policy page instead of letting me submit a return request.
  • STYLEWE, if you want me to stop giving poor reviews - SEND ME THE CALIFORNIA RETURN LABEL WITHOUT HOLDING IT RANSOM.
How would you rate StyleWe?
Top Positive Review

“Shopping with Stylewe is easy”

Angela U.
3/26/24

Shopping with Stylewe is easy. It's just receiving the merchandise that's somewhat difficult. If an item is not available, then state that! Don't wait for half of the order to be delivered and then stated that order is on its way. Must do better with shipping. If state's merchandise will be delivered 10-15 day, then be about your word. Should not have to wait for over a month to receive merchandise.

Top Critical Review

“Disappointed in Dealings with Stylewe”

Anna Q.
1/9/24

Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed. On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.

Reviews (5,227)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (877) return policy (211) shopping experience (1080) return label (109) store credit (72) return address (81) clothing store (62) quality clothing (184)
Thumbnail of user dianas1296
1 review
1 helpful vote
October 18th, 2022
Verified purchase

Easy shopping i hope everything fits. I made sure to check the guide on every item so we will see. Looks good so far.

Reason I chose this business:

The pictures looked like good quality merchandise.

Quality
Thumbnail of user goldiea4
1 review
0 helpful votes
May 16th, 2021

Very satisfied with my new clothes and fast online service. Email communication regarding my questions was good, excellent design, will reorder.

Thumbnail of user asuntal
1 review
37 helpful votes
August 9th, 2020

This website is easy to use, they have a wide variety of clothing and many accessories to choose from. All the items I have purchased here have been good, with no damage or quality issues. Sometimes there are long delivery or shipping times depending on the quarantine, but other than that it's a great store. I get everything I like to wear. Its price is also cheaper than most online stores. Also, they always have some kind of discount. 10/10 would recommend.

Thumbnail of user marcelinam3
1 review
31 helpful votes
July 12th, 2020

I only take the time to write comments when I'm incredibly happy or very upset and this boutique is the first. My item not only arrived within a few days after ordering, but also the time and effort put into my package is exceptional. I will definitely buy again. Experience has made a difference. I buy a lot of clothes online and have yet to come across a customer service focused business. Other online retailers could learn a lot from you!

Thumbnail of user emmaj192
1 review
0 helpful votes
January 11th, 2021

A nice touch on this website is being able to easily choose many options, for example: long dress, coats, blouses among much more, the design I want depends entirely on me.

Thumbnail of user ashleyu63
1 review
1 helpful vote
October 16th, 2021

The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated. Good service.

Thumbnail of user annaq660
1 review
0 helpful votes
January 9th, 2024
Verified purchase
• Updated review

Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed.
On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.

agent was professional. Felt that I would have received express service as a

Reason I chose this business:

Because the styles were more in keeping with what I wanted, more tropical, nicer colours, elegant styles for evening wear in a tropical climate

Reason I chose this product:

Love the colour and the style

Service
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.

We are deeply sorry for making you wait so long, and apologize for any inconvenience caused by not receiving the shipment notification.

Please note that after your product has been shipped, our system will automatically send a shipment notification to the email address provided at the time of purchase. This email will contain important information about your order or product, such as the shipping date and estimated delivery time.

There will also be notifications of pick up/out for delivery/delivery status. We also recommend customer track USPS parcel in their official website, and subscribe to the carrier's notification, which will provide more details.
Upon checking, after we were contacted by you in 28th Nov, the lost dress has been reshipped in 1st Dec and a new shipping number should have been sent to your email when it's shipped out. We are glad that you finally received it successfully.

Sorry you are not satisfied with the item. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you need any assistance on return/refund, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.
Items can be returned within 30 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear).
For the return policy, you can check it here: https://stylewe.com/information/return-policy

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

Best regard,
Louisa
STYLEWE

Straightforward
November 4th, 2023
Verified site experience
• Previous review
Reason I chose this product:

Love the colour and the style

Thumbnail of user lylap8
1 review
0 helpful votes
July 17th, 2021

I have made over 4 purchases on this website and am quite satisfied with everything from the updated styles to the amazing customer service that acts very professionally.

Thumbnail of user sushd2
3 reviews
40 helpful votes
March 10th, 2023

Do not waste your money on this, photos look very nice, but they are nothing like in photo. I ordered dresses and pants which mentioned US size small, I usually wear US 4-6, when i wore them they are very big to be US 4-6. Quality is very bad as well for the money you pay. They do not have free returns so international shipping back costs around 50 GBP from London. So be careful while ordering and I would definitely suggest you to stay away to save pain.

Products used:
Sweaters, Dresses, Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Please accept our sincere apologies for any inconvenience caused.
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
If there is anything we can do to further remedy this situation, please do not hesitate to contact us and we will reach you at the soonest. Hoping for your kind understanding.

Thumbnail of user teresah966
1 review
52 helpful votes
September 10th, 2022
Verified purchase
• Updated review

Very disappointing. Pants way too long and top doesn't come close to a match for the most stylish color in the pants. And I got stuck (unbeknownst) to me and unauthorized by me with two "interchange" fees pushing my cost over what I agreed to pay. That's just wrong.

Reason I chose this business:

Looking for stand out style. Yes I was looking for a mainstay outfit

Reason I chose this product:

The pairing as photographed is just my style.

Quality
Very disappointing
July 10th, 2022
Verified site experience
• Previous review

Very disappointing. Less stylish items than the last time I ordered.

Reason I chose this business:

Looking for stand out style.

Thumbnail of user lunah9
1 review
12 helpful votes
August 17th, 2020

It is such a good website, you can basically find any clothing design here and interesting accessories that you don't even need, I had a good experience with customer service by mail and their answers match their statements. There are many discounts. Reviews are everywhere and generally a reliable place to buy clothes, I think my packages arrive relatively quickly.

Thumbnail of user sharonw1384
1 review
0 helpful votes
September 20th, 2021

It was fantastic to discover this boutique on the internet, finally normal and youth clothes in my size. Goodbye t-shirts, goodbye patterned old woman. Long live curvy fashion.

Thumbnail of user pilarn5
1 review
0 helpful votes
February 9th, 2022

This website has excellent products, low prices, clothing sizes from small to large, garments of different colors, it also has accessories.

Thumbnail of user millak
1 review
15 helpful votes
July 19th, 2020

Every day my sister and I wait for emails and see what clothes are available for sale. We regularly buy and save many full retail prices. Christmas, birthdays, anniversary gifts, everyday living items that we buy from here. Good clear photos of items for sale with descriptions, simple method of purchase, add to cart. Amazing notification and communication of when items should be delivered.

Thumbnail of user racham1
1 review
0 helpful votes
August 10th, 2020

I have been shopping here since 2018 and my love for the site has only grown! Their customer service, as well as the wide range of clothing (and other accessories) on the site, has only gotten better over the years. Highly recommended, especially for its affordability, reviews, and a wide range of amazing modern styles.

Thumbnail of user wagirah
1 review
11 helpful votes
February 23rd, 2022

Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Thumbnail of user dianap445
1 review
0 helpful votes
May 20th, 2021

On this website you find clothes that are not found in other stores and at very good prices. I have made several purchases with them and they never disappoint.

Thumbnail of user reginar123
1 review
30 helpful votes
June 30th, 2020

I was first afraid because I saw some very good and some very bad reviews, but my mom and I decided to order 3 maxi dresses each. Our order took a bit to arrive but the customer service agent (Maggie) that helped us gave us updates on our shipping and we could track our orders easily. We received them here in Mexico and they are beautiful, just like in the pictures we saw online, same colors, and the materials are of good quality :) I would order again!

Thumbnail of user annettew142
2 reviews
1 helpful vote
February 17th, 2024
• Updated review

It's been nearly 30 days and I have not received my 2 orders. I'm getting worried this is not a genuine website. I just sent an email requesting about two prior orders in which clothing was ordered/purchased on 1/23/24. & 2/6/24. Today is 2/17/24 and I just foolishly placed a 3rd order before realizing I had already placed an order for the same skirt. I requested to cancel said order; awaiting response.

Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by shipping.

Thank you for your purchase! We are a legitimate company. Please don't worry.
For the duplicate order, we have canceled it for you. The refund would be well processed in 3-5 business days via your original payment method.

As for the previous 2 orders, it seems that most items are already shipped out, some of them are delivered and some of them were available for pickup according to online information.
We are deeply sorry for making you wait so long. Due to the high season, it will take longer to prepare the items.
We will do our best to improve the stock alert system. We believe that our company will make better progress due to valuable customers like you.

Regarding this issue, our representative have sent an email to you with more details, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

If customer meet any issue, please feel free to contact us by chat for quick response or by email at service@stylewe.com. By email we will reply to you within 24 hours.

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding. We believe that our company will make better progress due to valuable customers like you.

Best regard,
Louisa
STYLEWE

After meeting the required purchase amount for Free...
January 30th, 2024
Verified site experience
• Previous review

After meeting the required purchase amount for Free Shipping, a shipping charge was charged. I had to delete a few items in order to make my purchase.

Reason I chose this product:

They were cute.

Easy to make purchase
January 17th, 2024
Verified site experience
• Previous review

Easy to make purchase. Unable to use 1st time purchase coupon. However, another coupon was available.

Reason I chose this product:

Very unique clothing. Beautiful designs and colors.

Thumbnail of user alexandras280
1 review
3 helpful votes
December 13th, 2021

I have made several orders on this website and everything is always perfect. The very good website to browse and buy clothes. The only thing that among so many products and so handsome costs a little to choose, I definitely love it. Above all, they have a lot of professionalism and fashionable styles, thank you very much for everything.

Thumbnail of user filoteas1
1 review
11 helpful votes
October 17th, 2020

The best customer service, extremely happy I made a clothing purchase online here and it was very easy to find what I was looking for. Very easy to use and navigate website. Delivery says 15 business days. It arrived in less than two weeks. Very professional packaging. The dress was even better than I imagined and of very good quality. I will definitely be back for more clothes. And I will definitely tell all my friends and family to dress up in 10/10 fashion!

Thumbnail of user mariak800
1 review
0 helpful votes
October 2nd, 2021

I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks

Thumbnail of user atalac1
1 review
5 helpful votes
June 19th, 2020

I had no trouble navigating the website, and the quality of the products received was excellent! I ordered the wrong size in two weeks where there was a holiday. I had to place an additional order as soon as possible for the correct size so that it arrives on time for the weekend. Fortunately, customer service allowed the original jacket to be refunded once returned (treated as a store credit). I loved the articles!

Thumbnail of user zairad1
1 review
14 helpful votes
June 27th, 2020

I have ordered here more than once in the past, so I think I can give a fairly accurate review on this website. The clothes look amazing and fit me perfectly. You will get exactly the same products you have seen on your models, and I tell you it doesn't happen often when you order online ;) You can wash them hundreds of times and they would still look great. Great products and great quality! I am interested in ordering your new party line.

Thumbnail of user ivonc6
1 review
2 helpful votes
April 15th, 2021

Great variety of clothes! I can't stop shopping on this website! Free shipping on orders over a certain value. The prices are very affordable.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 15 hours

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