• Splice

Splice

Overview

Splice has a rating of 1.55 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Splice most frequently mention free trial problems. Splice ranks 36th among Music Promotion sites.

  • Service
    6
  • Value
    6
  • Shipping
    4
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Splice?
Top Positive Review

“Splice does the job”

quintin m.
2/19/20

I love splice have been using splice for a while now like multiple years and i always find something interesting that i can use. I dont know why the bad reviews

Top Critical Review

“Snarky and contemptuous customer service”

Jim S.
5/9/23

I wasn't able to pay my membership fees due to some personal difficulties. When I explained my situation and asked nicely if I could resubscribe to my "legacy" plan, I got a sarcastic and snarky response from customer service. It's difficult to believe that this company values their longtime customers. I'm going to give Artgrid.io or sounds.com a try. Their customers have mostly left positive reviews about their experiences.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user hyunchulseo.kr
1 review
2 helpful votes
May 9th, 2023

I wasn't able to pay my membership fees due to some personal difficulties. When I explained my situation and asked nicely if I could resubscribe to my "legacy" plan, I got a sarcastic and snarky response from customer service. It's difficult to believe that this company values their longtime customers. I'm going to give Artgrid.io or sounds.com a try. Their customers have mostly left positive reviews about their experiences.

Products used:
Sounds monthly subscription with 100 monthly credits

Service
Value
Quality
Thumbnail of user sammyl44
1 review
9 helpful votes
October 23rd, 2020

Splice is a fraud company. I got a package for my son who is Autistic but love to make music. I paid for one package $21.99 with 14 days free trial and right away they upgraded my account to $29.00 a month without my permission, next they charged my account for the program $189.00 for the program that i didn't even buy and they are refusing to give me my money back i am reporting this company to several agencies and trying to get my money from my credit card company. Beware everyone!

Thumbnail of user willg159
1 review
2 helpful votes
February 1st, 2022

This is a deeply dishonest and malicious business fraud. They deceive users into ordering products without revealing the true price, then they inform you of the actual price and tell you that you can get neither the product or a refund.

I am certain that this service will be the subject of a class action lawsuit.

"Splice - Overview, News & Competitors | ZoomInfo. Comhttps :// www.zoominfo. Com › splice
Splice's phone number is *******636. What is Splice's official website? Splice's official website is //www.splice. Com. What is Splice's Revenue?"

Try it.

Tip for consumers:
Simply do not use this site. Their Facebook page is full of complaints and not one response from Splice. Customer Service is non-existent. They even give a false phone number for their company. It is the number for "Moviephone".

Products used:
music software

Thumbnail of user isaacm46
1 review
0 helpful votes
September 21st, 2016

Incredible value for the samples alone (works out at about 5p per sample in GBP) because you can pick and chose which samples you want to download after auditioning them all - no more buying £40 packs and using three of the samples! As if that wasn't enough, the project file syncing capabilities are absolutely fantastic - for a monthly price that is less than dropbox you get access to a huge library of samples, open source project files AND streamlined, painless project file syncing (invaluable if you want to produce as part of a geographically separated group). The Splice toolbar is also a very intuitive and streamlined way to search through the sounds you've downloaded and drag them into your DAW.

Thumbnail of user sdas4
1 review
5 helpful votes
December 19th, 2021

Terrible ui, navigation on the site is unbearable, you have to go through several tabs in order to get to what you want. Searching is god awful, it's always the same $#*! that comes up making it hard to find and explore through the search bar. Most vocals are half assed. Recently all my sounds got deleted because of splice so i have to go through and redownload everything. Stay away please.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamiem725
1 review
1 helpful vote
October 8th, 2021

Easy to use and it's pretty simple. Flick through random stuff I like and download it really quick. As for the issues, any problems I've had have always been hard to get sorted. My recent issue was the app stopped working. After sorting it out by myself I got it working again only to find out I couldn't use any of my previous downloaded samples/ presets. I was told I would have to pay again for more credits just to download my samples again for free. I have thousands and that will take a long time. Customer service is a joke and the way the platform is run is absolutely disgusting.

Tip for consumers:
Dont

Products used:
Sounds

Service
Value
Shipping
Returns
Quality
Thumbnail of user justusg10
1 review
2 helpful votes
May 16th, 2022
Verified purchase

If you were trying to rent to own anything from them, just don't. It's not a real service they offer; feels more like just a billing scam. Whatever you are trying to rent to own will NOT work properly and just end up frustrating you not only due to the lack of any logic or reason behind their operation. Their "licensing & activation" is so flawed and phony it's laughable. They'll give you a free trial period and make you pay for it over the course of 20 months. If they weren't bad enough, they also possess the absolute WORST Help Center I have ever heard about and had the displeasure of having to deal with. You have to write them about 3 emails and click boxes over and over to confirm you need real help and that their troubleshooting is a load of $#*!. Just save up your money until you can buy the effect/plugin you want outright because the way they do business and carry themselves is absolutely despicable. And when you do have the funds buy from sweetwater or any other source because the people over at Splice do not deserve a single penny. I'd give 0 stars if possible.

Tip for consumers:
JUST DON'T. IF YOU FIND YOURSELF ON THEIR WEBSITE FOR ANY REASON ESCAPE AS FAST AS POSSIBLE.

Products used:
Essentially nothing. Used my email address the most out of anything just attempting in vain to resolve my issues only to find out they're incapable of fixing or helping anything; just spewing off about their troubleshooting which 100% is just as moronic and frustrating as Splice itself. All real life bots over there.

Service
Value
Quality
Thumbnail of user lindad1669
1 review
5 helpful votes
May 29th, 2021

Signed up for a ‘free trial' of the weekly subscription ($4.49 pw), was then immediately charged for a yearly subscription of $110.99!?
I'm stood down from work due to COVID lockdown and am barely scraping by, so will now struggle to pay rent.
STAY AWAY FROM SPLICE!

Tip for consumers:
DONT !!!

Service
Thumbnail of user stevel1639
1 review
6 helpful votes
June 7th, 2021

Signed up for a free trial and took a yearly payment right away from my account. Calling my bank and Best believe I'm getting my money back. Gonna report this app everywhere I see it and give this review on all platforms.

Thumbnail of user andyh432
1 review
1 helpful vote
September 8th, 2021

FRAUD! I had never heard of Splice until I noticed charges on my bank account. I have no idea how they got my account information. I am old and living off SS. These are crooks.

Tip for consumers:
What do you think would have been helpful to know?

Products used:
Shoes, jackets, belts, cosmetics, etc.

Thumbnail of user michaelf288
1 review
1 helpful vote
April 11th, 2018

Basically the title. They don't update their packs / plugins / presets often enough so you're left with the same content every time you get new credits. It's basically more worth it to just go buy the soundpack you like than to pay per month and stack credits. I'm currently at over 500 credits because a lot of the sounds are... just crap I don't want. Basically the same problem you have when you buy a sample pack.

Thumbnail of user giulioc12
1 review
2 helpful votes
October 8th, 2022

Is this a scam? I hope so, if they tryna sell a legit service and this is what they got, jeez, changing job is the only tip i can give them

Service
Value
Shipping
Returns
Quality
Thumbnail of user andym862
1 review
1 helpful vote
May 16th, 2023

Splice was, once, THE tool you needed to try. And at the start, everybody I know tried it and was adamant about the bugs. But we all thought Splice would invest in the right places, would update their products while aiming at their target.
But years later, it is now clear that Splice is the worst.
Here are some things that are just not tolerable from such a platform.

- The app is buggy af on macOS. The website is a resource hog and keeps on crashing.
- Their libraries are un-sortable, the interface never changes and is stuck somewhere between 2010 and 2012, design like. The GUI is made by someone that is clearly not using it.
- The customer service is $#*!. Period. There, I said it.
- Pricing are not relevant anymore.
- The very fact that there aren't unprocessed sources - and the fact that it is not sortable - is probably the worst mistake here.
- Their app, although aimed at musicians with home studios, doesn't offer any audio setup, nor any kind of customization.
- Licensing is dodgy at best.
- The very fact that most of your sounds will stop working once you stop your subscription tells you what kind of garbage company this is.

In the end, Splice is not worth the money. Loopmaster for the win.

Tip for consumers:
A good customer service would have made up for 75% of what most users complain about.

Products used:
Their sample subscription

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacobm413
1 review
2 helpful votes
November 17th, 2019

Poor sounding samples, not curated at all. Takes many hours to wade through all the garbage to find anything half decent.

Thumbnail of user davea34
1 review
5 helpful votes
October 10th, 2013

Splice is great if everyone agrees to use it and learn the software. Here is the problem, there are already way too many authoring programs out there and a wide variety of solutions. IndabaMusic, Kompoz, Ujam to name a few and if splice is going to charge a monthly or yearly fee, I do not think I will be using this. Everyone already uses dropbox to share files and all of these dropbox files update on the fly and that allow us to use whatever program we want and have become accustomed to using. I looked into splice but nobody else in our group wanted to learn how to use it. I am guessing this is going to be a big road block for splice.

Thumbnail of user davek221
1 review
7 helpful votes
September 2nd, 2019

Very Disappointed. I began a Softube plugin rent to own and never could successfully download the application. Splice has been well aware that I have had issues downloading the plugin and yet decided to bill me for it anyway. I wanted a credit applied to another plan but they would rather keep the money. Not a good way to do business at all.

Thumbnail of user nikkat3
1 review
5 helpful votes
September 13th, 2019

I signed up for a 14 day FREE trial, and instead got charged overnight. $13.99 thati didn't have plus another $1.00 for whatever reason. I can't stand dishonest companies. Not recommend

Thumbnail of user lv32
2 reviews
2 helpful votes
September 2nd, 2019

Claims to have a "rent to own" version of Izotope RX 7 Standard, but instead downloads an inferior version (Izotope RX 7 Elements) which I already own. Won't respond to messages. LIARS AND SCAMMERS.

Thumbnail of user wills68
1 review
17 helpful votes
July 14th, 2016

Don't trust the "14 day free trial" bull$#*!
They will charge you immediately after the 14 days and right underneath it says "or if you download any sounds." So essentially what they are saying is "Yeah, the subscription to see that the sounds exist and are in their little database is free. But if you actually touch the sounds at all you have to pay us." That's like saying "Hey want a free donut? Free to look at though, since you ate it you owe me a dollar." Don't fall for it, $#*! those $#*!ing faggots. I hate sites that try to pull bull$#*! like that; Steve Martucci can suck a fat $#*!ing $#*!.

Thumbnail of user aerol1
1 review
16 helpful votes
March 14th, 2016

As I remember, they advertised 100 free credits, and I admit, cause of my lack of paying attention I thought it'll be truly free, but rather they charged me for it. And they charged me 6 times more as I haven't been checking my prepaid visa with about 50 bucks on it for a while. And atleast, if I paid 6 times for this useless subscription, which should not be a subscription, but pay to get type of payment, as for when you use all your credits, I should already have 600 credits + 100 free, while I have only 300. I've wasted over 48 bucks for pretty much nothing. $#*!ing scam, no matter if I should be checking my transactions more often or not.

Thumbnail of user quintinm10
1 review
0 helpful votes
February 19th, 2020

I love splice have been using splice for a while now like multiple years and i always find something interesting that i can use. I dont know why the bad reviews

Thumbnail of user elenad59
1 review
1 helpful vote
March 12th, 2019

Purchasing commercial real estate is much from obtaining a home. Read this article for timely tips and advice to help you come out ahead.

You can never learn too much, so never stop looking for ways to obtain more information!

You might have to put a lot of time on your new investment at the beginning. It will take time to find an opportunity that is profitable, and afterwards, it may need repairs or remodeling. Don't give up just because this is a lengthy process is taking too long to complete.The rewards will be much greater at a later time.

Many things alter the real worth of your property./

Make sure the property has access to utilities. Your business has its own utility needs, but you will also need water, sewer, sewer and maybe even gas.

You should advertise that your commercial property is for sale to both locally and those who are not local. Many sellers mistakenly presume that their property is only to local buyers. Many investors are willing and able to purchase properties outside their immediate community if the price is right.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The cloud platform for music creation, collaboration and sharing. Create fearlessly with Splice.

Company Representative

Thumbnail of user bryanh776
Bryan H.

How do I know I can trust these reviews about Splice?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Splice?