Here’s what consumers have asked with answers from SolidTrustPay staff and previous consumers.
There could be a few reasons that your ability to use cards could have been disabled. The most common cause for this error is an attempt to use a card that is not verified, which will temporarily disable your ability to use all cards. In order to review this in depth for you and find the exact reason for this, please contact our Customer Support Department via live chat or ticket here: https://support.solidtrustpay.com/ and we'll be able to help you regain the ability to use cards on your account.
At this time, we are unable to process bank withdrawals. We do, however, have our BitCoin withdrawal option that is available to our members located in the United States. For further assistance, please contact our Customer Support Department here: https://support.solidtrustpay.com/, we will be happy to assist you in this matter!
Hello Antonio, If you are unable to complete the MVP process, you will simply be required to manually enter your card information and statement showing the transaction that you completed with us. Please contact us via live chat or ticket at https://support.solidtrustpay.com/ for assistance with this matter.
Hello Melody, Yes, SolidTrust Pay operates and is available within the state of Oregon, USA. For further information about our service areas, please see our informational post on the topic: https://support.solidtrustpay.com/index.php?type=page&urlcode=440224&title=Are-certain-countries-restricted-from-using-STP
Hello Mohamed, There are a few reasons that your ability to use cards could have been disabled. The most common cause for this error is an attempt to use a card that is not verified, which will temporarily disable your ability to use all cards. In order to fix this issue, we urge you to contact our customer support team via live chat or ticket at https://support.solidtrustpay.com/ and we'll be able to help you regain the ability to use cards on your account. Thank you for using SolidTrust Pay -- we look forward to hearing from you soon so we can resolve the issue you're having :)